information security analyst Work, Jobs in birmingham, eng (with Salaries)

ICT Support Analyst - Birmingham
Nacro —Birmingham
- £31,982 - £32,782 a year
- Full-time
- Hybrid work
16h
SOC Analyst L1
NTT Ltd —Birmingham
- Microsoft Word
- Microsoft Excel
- Azure
SOC Analyst
NTT Ltd —Birmingham
- Microsoft Word
- Microsoft Excel
- Azure
15h
SOC Analyst
NTT Data UK —Birmingham
- Microsoft Word
- Microsoft Excel
- Azure
1d
SOC Analyst L1
NTT Data UK —Birmingham
- Microsoft Word
- Microsoft Excel
- Azure
5d
Technology Risk Analyst
Beazley Management Limited —Birmingham
- English
- Bachelor's degree
- Continuous improvement
Marcus by Goldman Sachs, Operations MI Analyst, Birmingham
Goldman Sachs —Birmingham
- Full-time
- Microsoft Excel
- Customer service
- Data analysis skills
- Employee assistance programme
SOC Analyst Level 2
NTT Ltd —Birmingham
- Full-time
- Microsoft Word
- Microsoft Excel
- Azure
Data and Management Information Analyst (Band 3/SEO)
Health and Safety Executive —Birmingham
- £47,686 - £54,453 a year
- Part-time
- Hybrid work
- Microsoft Excel
- SQL
- Presentation skills
12d
Junior SOC Engineer
NTT Data UK —Birmingham
- Microsoft Word
- Microsoft Excel
- Azure
Junior SOC Engineer
NTT Ltd —Birmingham
- Microsoft Word
- Microsoft Excel
- Azure
Senior FinOps / Cloud Optimisation Analyst
Softcat —Birmingham
- Hybrid work
- Azure
- AWS
- School
- Flexible schedule
Threat Analyst
NTT Data UK —Birmingham
- Hybrid work
- Military
- Bachelor's degree
- Scripting
Performance Analyst
Department for Work and Pensions —Birmingham
- £44,447 - £51,762 a year
- Overtime
- Hybrid work
- Microsoft Outlook
- SQL
- Presentation skills
- Annual leave
- Employee assistance programme
5d
ERP Systems Analyst
West Midlands Combined Authority —Birmingham
- £43,049 - £47,791 a year
- Part-time
- ERP systems
- System design
- Analysis skills
- Annual leave
- Employee discount
6d
Join the Growing Cyber Security Practice at Methods
Methods Business and Digital Technology —Birmingham
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
Quick apply
SOC Analyst Level 2
NTT Data UK —Birmingham
- Full-time
- Microsoft Word
- Microsoft Excel
- Azure
Business Analyst (111529-0526)
University of Warwick —Coventry
- £47,389 - £56,535 a year
- Analysis skills
- University
- Agile
8d
Senior Technology Risk Analyst
Beazley Management Limited —Birmingham
- English
- Bachelor's degree
- Continuous improvement
IT Project Manager
Ridge & Partners LLP —Solihull
- Full-time
- Project management
- Agile
- IT

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ICT Support Analyst - Birmingham

Nacro -
Birmingham

Apply Now

Job details

Permanent | Full-time
£31,982 - £32,782 a year
16 hours ago

Qualifications

Incident management
Business processes
Information security
IT support
Intune

Full job description

ICT Support Analyst

Salary - £31,982 per annum

Contract - Full time, Permanent

Hours - 37.5 hours per week

Location – Birmingham & Hybrid

DBS requirement – Basic

This role does not offer eligibility for visa sponsorship.

This role offers a starting salary within Nacro’s pay structure of £31,982 Entry with expected progression to £32,782 Established within the first year, subject to meeting clear criteria and performance standards, with further pay progression available in the future. Nacro’s pay framework provides transparent progression points and supports ongoing professional development and career growth.

We are Nacro, we believe that everyone deserves a good education, a safe and secure place to live, the right to be heard, and the chance to start again, with support from someone on their side.

That’s why our housing, education, justice, and health and wellbeing services work alongside people to give them the support and skills they need to succeed. And it’s why we fight for their voices to be heard and campaign together to create lasting change.

We see your future, whatever the past.

This is an excellent opportunity for an experienced IT support professional who enjoys solving problems, working directly with users, and helping organisations get the most from their technology. You'll play a key role in delivering first-class ICT support to colleagues across the organisation while working closely with our managed service providers to ensure a seamless user experience.

As an ICT Support Analyst, you'll be part of a small, collaborative ICT team responsible for providing first-line support and ensuring the effective delivery of ICT services across Nacro.

You'll provide both in-person support from our Birmingham office and remote support to colleagues across England and Wales. Working closely with internal stakeholders and external ICT suppliers, you'll help resolve technical issues, monitor service performance, support asset management activities, and contribute to ongoing service improvements.

This role is ideal for someone who enjoys working in a fast-paced environment, takes pride in delivering excellent customer service, and has a strong technical foundation in Microsoft technologies.

You will bring with you:

Hands-on experience providing first-line support for Microsoft 365 applications and Windows 11 environments.
Experience supporting Microsoft Intune and endpoint management solutions.
Previous experience working with service desk or ticketing systems.
Experience working with external ICT suppliers or managed service providers.
Ability to prioritise workloads, manage expectations, and meet deadlines.
Understanding of service delivery frameworks and support processes.
Strong troubleshooting and incident management skills.
Knowledge of data protection, information security, and privacy principles.
Experience supporting process improvement and service enhancement initiatives.

At Nacro, technology enables our teams to deliver life-changing services to thousands of people every year. You'll join an organisation that values innovation, collaboration, diversity, and continuous improvement.

In return, you'll have the opportunity to develop your skills, work with modern technologies, and contribute to meaningful work that makes a genuine difference to people's lives.

If you're passionate about technology, enjoy helping people, and want to be part of an organisation with a strong social purpose, we'd love to hear from you.

Click here to view the Role Profile

Click here to view the Candidate pack

Application deadline TBC

Nacro is fair and inclusive employer

At Nacro, we believe in the power of a diverse and inclusive team. We are a Ban the Box employer and welcome applications from people of all backgrounds, including those with criminal records. Convictions are not discussed at application stage and will only be considered later if relevant to the role, assessed fairly, proportionately and confidentially. For advice, contact our confidential Criminal Record Support Service on 0300 123 1999 or [email protected].

Apply Now

Refine Your Search

information security analyst jobs in birmingham, eng

ICT Support Analyst - Birmingham

SOC Analyst L1

SOC Analyst

SOC Analyst

SOC Analyst L1

Technology Risk Analyst

Marcus by Goldman Sachs, Operations MI Analyst, Birmingham

SOC Analyst Level 2

Data and Management Information Analyst (Band 3/SEO)

Junior SOC Engineer

Junior SOC Engineer

Senior FinOps / Cloud Optimisation Analyst

Threat Analyst

Performance Analyst

ERP Systems Analyst

Join the Growing Cyber Security Practice at Methods

SOC Analyst Level 2

Business Analyst (111529-0526)

Senior Technology Risk Analyst

IT Project Manager

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