patient experience manager Work, Jobs in birmingham, eng (with Salaries)

Patient Access Manager
HCA Healthcare UK —Birmingham
- Full-time
- Customer service
- Communication skills
- Employee discount
14d
Imaging Department Assistant
The Royal Orthopaedic Hospital NHS Foundation Trust —Birmingham
- £25,272 a year
- Weekend availability
3d
Health Records Clerk
The Royal Orthopaedic Hospital NHS Foundation Trust —Birmingham
- £25,272 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
2d
Regional Patient Safety Manager
Practice Plus Group IUC —Redditch
- £45,000 - £50,000 a year
- Hybrid work
- Quality control
- Travel
Senior Healthcare Administration Manager
Cuervos Integrated Services Ltd —Birmingham
- £5,700 - £6,000 a month
- Full-time
- Management
- GP surgery experience
- Administrative experience
Quick apply
12d
Practice Manager
mydentist —Walsall
- Up to £38,600 a year
- Full-time
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
14d
EPR Operational Lead
The Royal Orthopaedic Hospital NHS Foundation Trust —Birmingham
- £57,528 - £64,750 a year
- Full-time
- IT
4d
Band 7 Assistant Clinical Governance Manager
Birmingham Community Healthcare NHS Foundation Trust —Birmingham
- £49,387 - £56,515 a year
- Full-time
- Rehabilitation centre
- Leadership
7d
Band 4 Learning and Development Programme Coordinator
Birmingham Community Healthcare NHS Foundation Trust —Birmingham
- £28,392 - £31,157 a year
- Full-time
- Microsoft Office
- Supervising experience
- Rehabilitation centre
2d
Patient Administration Manager - Endoscopy
George Eliot Hospital NHS Trust —Nuneaton
- £32,073 - £39,043 a year
- Full-time
- Leadership
- Annual leave
- Referral programme
1d
Clinical Support Specialist
Steris —Birmingham
- Full-time
- Sales
- Contracts
- In-person
Quick apply
Smoking Cessation Team Leader
Birmingham Women's and Children's NHS Foundation Trust —Birmingham
- £39,959 - £48,117 a year
- Full-time
- Communication skills
10h
Events and individual Giving Manager
IQVIA —Birmingham
- Full-time
- Project management
- Presentation skills
- Organisational skills
Corporate Partnerships and Sponsorship Manager
IQVIA —Birmingham
- Full-time
- Business development
- Negotiation
Facility Manager
Air Liquide —Birmingham
- Full-time
- Project management
- Continuous improvement
- IT
3d
Divisional General Manager
Walsall Healthcare NHS Trust —Walsall
- £79,504 - £91,609 a year
- Full-time
- Leadership
2d
Patient Access Clerk - Daytime
The Royal Wolverhampton NHS Trust —Wolverhampton
- £25,272 a year
- Part-time
- Microsoft Outlook
- Communication skills
- Nursing
4h
Clinical Educator for Learning Disabilities and Autism
Birmingham Women's and Children's NHS Foundation Trust —Birmingham
- £49,387 - £56,515 a year
- Full-time
- Care plans
- Leadership
- Communication skills
Directorate Manager: Adult Community Services
The Royal Wolverhampton NHS Trust —Wolverhampton
- £57,528 - £64,750 a year
- Full-time
- Nursing
10h
Medical Science Liaison Manager
IQVIA —Birmingham
- Full-time

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Patient Access Manager

HCA Healthcare UK -
Birmingham

Apply Now

Job details

Full-time
14 days ago

Benefits

Cycle to work scheme
Season ticket loan
Company pension
Private medical insurance
Employee discount
Car scheme

Qualifications

Customer service
Communication skills

Full job description

Role: Patient Access Manager
London: Harborne Hospital, Birmingham
Full time 37.5 hours, Monday-Friday
Permanent
Salary – Competitive experience + Benefits (pension, health cover, flexible benefits and excellent career development)

We’re looking for a Patient Access Manager to join our team based at The Harborne Hospital, Birmingham. This is your opportunity to become a vital part of the UK’s largest private healthcare provider by joining our Patient Access department. We are going through a sustained period of growth and expansion, and we are looking for an individual who matches our vision.

As a Patient Access Manager, your role is to lead the management and progressive development of high quality and customer responsive services, to maximise revenue capture and contribute to achieving the Hospital’s Business Plan.

Above all else, we’re committed to the care and improvement of human life. It’s this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Other’s may think this is just a role in Patient Access, but to us, you’ll be part of a wider team with a unique sense of purpose, one that helps improve lives on a daily basis.

What you’ll do:

Facilitate the patient access experience by providing a world class service to our patients through a seamless patient journey and a high level of customer care at all times
Overall management & responsibility for Facility Revenue Cycle ensuring maximum revenue capture
Recruit, appraise and develop the Patient Access Leaders within each team
Develop and implement working alongside the Facility Senior Management Team (SMT).
Ensure compliance with statutory and regulatory procedures in accordance with registering authorities, policies and guidelines, including internal and external financial audit requirements
Continually maintain knowledge and adherence of all Hospital procedures and policies which are related to Patient Access and effectively communicate changes to the teams.
Build, maintain and develop effective and appropriate working relationships with all service users
Monitor, control and manage expenditure and to participate in the preparation of the department annual budget

What you'll bring:

Management and Administration experience, ideally in Healthcare setting
Excellent communication and customer service- Skills including empathy, persuasion and influence
Professional skills including reliability, work ethic and workplace etiquette
Problem solving ability and high emotional intelligence

Why HCA UK?

Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing.

By caring for our employees, we empower them to provide exceptional care for our patients. That’s why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Patient Access Manager, you’ll be eligible for:

25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you.
Private Healthcare Insurance for treatment at our leading hospitals.
Private pension contribution which increases with length of service.
Season Ticket Loan and Cycle to Work scheme.
Brand new Electric car scheme with Octopus Energy
Group Life Assurance from day one.
Critical illness cover.
Enhanced Maternity and Paternity pay.
Corporate staff discount for all facilities including Maternity packages at The Portland.
Comprehensive range of flexible health, protection and lifestyle benefits to suit you.
Discounts with over 800 major retailers.

Culture and values

At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other.

The Wilmslow Hospital team also have an active social team who arrange celebrations inside and outside of work.

Our mission is simple, above all else we’re committed to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values:

Unique and Individual: We recognise and value everyone as unique and individual
Kindness and compassion: We treat people with kindness and compassion
Honesty, integrity and fairness: - We act with absolute honesty, integrity and fairness
Loyalty, respect and dignity: We trust and treat one another as valued members of the HCA UK family with loyalty, respect and dignity

Reasonable adjustments

We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. As a Disability Confident committed organisation, we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.

#LI-LC1

Apply Now

Refine Your Search

patient experience manager jobs in birmingham, eng

Patient Access Manager

Imaging Department Assistant

Health Records Clerk

Regional Patient Safety Manager

Senior Healthcare Administration Manager

Practice Manager

EPR Operational Lead

Band 7 Assistant Clinical Governance Manager

Band 4 Learning and Development Programme Coordinator

Patient Administration Manager - Endoscopy

Clinical Support Specialist

Smoking Cessation Team Leader

Events and individual Giving Manager

Corporate Partnerships and Sponsorship Manager

Facility Manager

Divisional General Manager

Patient Access Clerk - Daytime

Clinical Educator for Learning Disabilities and Autism

Directorate Manager: Adult Community Services

Medical Science Liaison Manager

I want to receive the latest job alerts for patient experience manager in birmingham, eng

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