JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Contract Support
Role Purpose:
Working in support of the UK & European Engineering Support & Compliance Manager the Account Administrator is responsible for completing a range of administrative tasks to support the delivery of one or more contracts serviced by JLL Engineering. The administrator will interact with the wider JLL business functions and suppliers to ensure the contract is delivered safely and in compliance with its core requirements.
Main Duties & Responsibilities:
Act as the first point of contact for client and engineering team inquiries, providing timely and accurate responses to build and maintain strong client relationships.
Liaise & coordinate with the CEC, mobile engineering workforce and vendors, to ensure seamless scheduling and execution of essential compliance tasks and recording of these on Corrigo and DART systems.
Proactively identify client needs and preferences, ensuring these are reflected in the planning and execution of services, i.e. Liaise with client site personnel to arrange attendance for completion of works.
Facilitate the creation of quotations and purchase orders for work and upload onto client/internal systems.
Monitor and record the completion of planned work Update JLL (Corrigo)& Client CAFM system with relevant and timely updates to line manager on Work Order/task completion.
Attend regular meetings with Vendors and internal meetings on work order status.
Prepare PPM injection templates each month and ensure these are uploaded in a timely manner, raising new work orders on JLL’ s CAFM Corrigo system
Interrogation of JLL Corrigo/Client CAFM system to identify status of work orders and answer any finance team related questions.
Essential Qualifications, Qualities & Experience:
- Industry relevant qualifications
- Able to build positive relationships with Client to speedily resolve day to day operational problems and identify opportunities for increasing the level of profitable business arising from these relationships.
- Communicate using appropriate styles, methods, and timings
- Role Model enthusiasm and energy about their work and encourages others to do the same.
- Demonstrate resourcefulness when acquiring additional professional expertise.
- Use tact and diplomacy to exchange information and handle sensitive issues.
- Project a professional demeanour with colleagues, clients, and their customers.
- Able to clearly communicate work tasks and win the commitment of others to achieving high levels of operational performance.
- Excellent interpersonal, written, and verbal communication skills.
- Self-motivated and capable of leading and inspiring a national Team.
- Able to maintain an objective and positive focus through periods of high and sustained work pressure.
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If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
