Printer field service engineer Work, Jobs in Birmingham, Eng (with Salaries)

Field Service Engineer
Probrand Ltd —Birmingham
- £28,000 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Computer networking
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
IT Field Service Engineer
bk plus —Aldridge
- Full-time
- Travel
- In-person
- Communication skills
Quick apply
IT Field Delivery Engineer - Site
SCC —Birmingham
- £30,000 a year
- Monday to Friday
- Hybrid work
- Mentoring
- Organisational skills
Senior Field Delivery Engineer
SCC —Birmingham
- Monday to Friday
- Hybrid work
- Mentoring
- Organisational skills
- Communication skills
Senior IT Field Delivery Engineer
SCC —Birmingham
- £26,000 - £28,000 a year
- Monday to Friday
- Hybrid work
- Mentoring
- Organisational skills
- Communication skills

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printer field service engineer jobs near birmingham, eng

Field Service Engineer

Probrand Ltd -
Birmingham

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Job details

Permanent | Full-time
£28,000 - £35,000 a year

Benefits

Cycle to work scheme
Annual leave
Discounted gym membership
Employee assistance programme
Employee discount
Paid volunteer time
Life insurance
Car scheme

Qualifications

Technical troubleshooting
Desktop support
Hardware repair
MCP
Microsoft Exchange
Microsoft Office Suite
Microsoft Office
Firewall
Computer hardware
Computer networking
Customer support
VMWare
Communication skills
CompTIA A+

Full job description

Field Service Engineer

Probrand | Birmingham | Full-time

Salary: £28k - £35k pa dependent on experience

Hours: 08:45 - 17:30, Monday to Friday (40 hours per week)

Probrand Ltd is a leading IT managed services provider offering computer services to a wide range of SME clients across the county. A new opportunity has arisen within our technical team for a Field Service Engineer providing remote, telephone and onsite support to our varied customer base.

This is a hybrid role working both from home and out of our Technical Workshop based in Smethwick. Working within a team of IT engineers, this also offers a chance to develop your technical skills and grow within a dynamic and successful company. We are the IT department for many customers or provide a point of escalation for other IT Support departments so you will ideally have experience in a similar role and be familiar with many of the technologies listed below:

Main duties:

Provide polite and professional IT support to customers
Visit customer sites where required to complete scheduled activities such as computer upgrades and printer installs
Repair customer computer equipment (laptops, desktops) at our Technical Workshop
Strive to always achieve all KPIs and SLAs

Experience:

The ideal engineer will have experience of quickly and effectively troubleshooting issues involving:

Computer hardware (desktop and server)
Printer hardware
Microsoft desktop and server platforms
Microsoft Office
Microsoft Exchange
Networking issues
Firewalls
Internet Routers

Knowledge of VMware would be an advantage.

Soft Skills:

Confident, proactive, and self-motivated individual with experience working under pressure in a fast-paced environment
Ability to work independently and take initiative
Willing to go the ‘extra mile’ in helping solve client issues
Strong communication skills both written and verbally
Analytical and methodical approach
Ability to work under pressure and manage different call priorities
Escalate calls to the Senior Engineers when appropriate
Must be able to communicate clearly at a technical and end user level
Must have excellent documentation skills
Keen to expand knowledge and stay up to date with the latest technologies and platforms

The Field Service Engineer will ideally have experience of working within a similar role. Possession of any IT qualifications including MCP/CompTIA A+ would be desirable but not required.

Benefits:

31 days’ holiday including bank holidays
Option to buy and sell annual leave
Life Insurance
Tailored benefits platform – including discounts on retail, travel, gym and leisure
YuLife wellbeing app with 24/7 access to a virtual GP service, free will writing service and second medical opinion scheme
Free and confidential Employee Assistance Programme – 24/7 health, financial and wellbeing support
Cycle to work salary sacrifice scheme
Electric car salary sacrifice scheme
Paid Volunteer Leave
City centre office – including free access to gym, shower facilities and secure bike storage

Probrand is an equal opportunities employer, we value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

Quick apply

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printer field service engineer jobs in birmingham, eng

Field Service Engineer

IT Field Service Engineer

IT Field Delivery Engineer - Site

Senior Field Delivery Engineer

Senior IT Field Delivery Engineer

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