Specialist systems implementation & transformation Work, Jobs in Birmingham, Eng (with Salaries)

ServiceNow Implementation Specialist
Capgemini —Birmingham
- Hybrid work
- Sales
- Customer service
- AWS
Sustainability Specialist – Supply Chain Transformation
Aldi —Atherstone
- £37,545 - £43,840 a year
- Monday to Friday
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Project management
- Annual leave
- Sick pay
11d
Financial Crime Transformation Lead- 12 Month Contract/ Secondment)
Barclays —Birmingham
- Project management
- Communication skills
- Negotiation
6d
Senior Consultant-Manager, Finance Transformation, Health Finance, T&T
Deloitte —Birmingham
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Digital Project Controls - Senior/ Principal Consultant- Bristol, Birmingham & London
Turner & Townsend —Birmingham
- Full-time
- Microsoft Office
- SQL
- Project management
Quick apply
Finance Systems Manager
Low Carbon Contracts Company —Birmingham
- £83,000 a year
- Full-time
- Hybrid work
- Management
- English
- SQL
- Annual leave
- Work from home
Quick apply
Deputy Legionella & Water Hygiene Subject Matter Expert (SME)
Department for Work and Pensions —Birmingham
- £44,447 - £46,547 a year
- Overtime
- Hybrid work
- Engineering
- System design
- Analysis skills
- Annual leave
- Employee assistance programme
10d
Advisory Services Graduate (Multiple locations)
AECOM —Birmingham
- Full-time
- Hybrid work
- In-person
- Communication skills
- Marketing
5d
Director, Life Sciences Regulation, Ethics & Regulatory Compliance
Deloitte —Birmingham
- Hybrid work
- Sales
- Business development
- Supervising experience
Enterprise Data Architect & Governance Lead - 9-month engagement (UK Remote)
Turnitin, LLC —Birmingham
- Full-time
- Remote
- Sales
- Salesforce
- Communication skills
- Annual leave
Quick apply
10d
GCT Director - Tax Transformation
KPMG —Birmingham
- Part-time
- ERP systems
- SQL
- Business development
ZAB Consultant
OneAdvanced —Birmingham
- Part-time
- IT
- Employee assistance programme
- Bereavement leave
Government Soft Landings (GSL) Lead
Department for Work and Pensions —Birmingham
- £57,946 - £68,205 a year
- Overtime
- Hybrid work
- Engineering
- Master's degree
- Presentation skills
- Annual leave
- Employee assistance programme
8d
Workday Functional Lead
Capgemini —Birmingham
- AWS
- Mentoring
- Leadership
HR Platforms ServiceNow HRSD Manager
KPMG —Birmingham
- Full-time
- Business development
- Analysis skills
- Human resources
- Flexible schedule
Senior Asset Management Consultant
Amey Ltd —Birmingham
- Part-time
- Anatomy knowledge
- Business development
- Project management
- Annual leave
Quick apply
Benefits and Reward Specialist
E.ON UK Ltd —Solihull
- £52,620 - £66,907 a year
- Full-time
- Hybrid work
1d
Corporate Tax Compliance - Assistant Manager
KPMG —Birmingham
- Part-time
- Azure
- Project management
- Accounting
8d
Data Solution Architect
Capgemini —Birmingham
- Hybrid work
- Azure
- Sales
- SQL
Quality Improvement Manager - West Midlands
Exemplar Health Care Services Limited —Walsall
- £56,929 a year
- Temporary
- Nursing
- Analysis skills
- Travel
14d

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specialist systems implementation & transformation jobs near birmingham, eng

ServiceNow Implementation Specialist

Capgemini -
Birmingham

Apply Now

Job details

Permanent

Qualifications

CSS
Sales
Customer service
SOAP
AWS
JavaScript
REST
UX
APIs
ServiceNow
IT
UI
HTML

Full job description

About the job you're considering

The ServiceNow Platform Implementation Solution Specialist is a technical and strategic role within Digital Customer Experience’s (DCX) Business Technology practice in the UK. This role focuses on developing, customizing, and integrating ServiceNow solutions to enhance Customer Experience, Technology Experience, and Employee Experience. It requires a strong understanding of what drives excellent customer experiences from marketing, sales, and commerce perspectives, as well as how great employee experiences are built around key moments such as onboarding, daily work, and talent development. The role also involves leveraging ServiceNow’s platform to enable seamless workflows that optimize productivity and satisfaction for both customers and employees.

Your role

Technical Development - Design and develop solutions for ServiceNow workflow applications, including:

Customer Experience Workflow Applications - Customer Service Management (CSM), Field Service Management, Customer Service Portal
Technology Experience Workflow Applications - IT Service Management (ITSM), IT Operations Management (ITOM), IT Asset Management (ITAM)
Employee Experience Workflow Applications - HR Service Delivery (HRSD), Employee Onboarding and Transitions, Workplace Service Delivery

User Experience - Utliise ServiceNow's Experience Layer components to build modern, intuitive user interfaces

Configure and enhance the Next Experience UI for tailored and seamless interactions
Use UI Builder and Service Portal to deliver role-based dashboards and customised workflows that meet client-specific requirements

Integration and Data Management

Integrate ServiceNow applications with external systems (e.g., CRMs, HR systems, and eCommerce platforms) using REST/SOAP APIs and IntegrationHub.
Manage data migration and ensure alignment across ServiceNow modules and external systems for consistent data integrity.
Workflow data fabric and RaptorDB

Your skills and experience

ServiceNow Expertise: Proven experience with the ServiceNow platform, focusing on Customer Experience, Technology Experience, and Employee Experience workflows.
Customer and Employee Insights:
Deep understanding of customer journey optimization, including touchpoints in marketing, sales, and commerce.
Strong knowledge of employee lifecycle touchpoints, such as onboarding, daily productivity, and career development.
Technical Proficiency: Proficiency in JavaScript, HTML, CSS, and ServiceNow-specific tools like Glide API, Flow Designer, and IntegrationHub.
Integration Skills: Expertise in integrating ServiceNow with external systems to create end-to-end workflows.
Communication and Collaboration: Ability to translate technical concepts into business outcomes and work effectively with diverse teams.
Problem-Solving: Analytical mindset with the ability to troubleshoot complex issues and deliver innovative solutions.

We are a Disability Confident Employer

Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government’s Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:

Declare they have a disability, and
Meet the minimum essential criteria for the role.

Please opt in during the application process.

Your security clearance

To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance.
To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.
Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality.
Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process.

Make it real – what does it mean for you

Flexibility to work your way
You will be encouraged to have a positive work-life balance. Our hybrid-first way of working means we embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.

Your wellbeing
You’d be joining an accredited Great Place to work for Wellbeing in 2024. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy.

Impactful Experiences
You will reimagine what’s possible: creating value for the world’s leading organisations through technology to build a sustainable, more inclusive future. You will work with a range of clients all with a unique set of business, technological and societal ambitions, which will make a real impact across the UK.

Shape your path
You will be empowered to explore, innovate, and progress. You will benefit from Capgemini’s ‘learning for life’ mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more.

Capgemini. Make it real.

Why you should consider Capgemini

Growing clients’ businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you’ll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what’s possible. It’s why, together, we seek out opportunities that will transform the world’s leading businesses, and it’s how you’ll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you’ll build the skills you want. You’ll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is.

About Capgemini

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion.

Make it real | www.capgemini.com

Apply Now

Refine Your Search

specialist systems implementation & transformation jobs in birmingham, eng

ServiceNow Implementation Specialist

Sustainability Specialist – Supply Chain Transformation

Financial Crime Transformation Lead- 12 Month Contract/ Secondment)

Senior Consultant-Manager, Finance Transformation, Health Finance, T&T

Digital Project Controls - Senior/ Principal Consultant- Bristol, Birmingham & London

Finance Systems Manager

Deputy Legionella & Water Hygiene Subject Matter Expert (SME)

Advisory Services Graduate (Multiple locations)

Director, Life Sciences Regulation, Ethics & Regulatory Compliance

Enterprise Data Architect & Governance Lead - 9-month engagement (UK Remote)

GCT Director - Tax Transformation

ZAB Consultant

Government Soft Landings (GSL) Lead

Workday Functional Lead

HR Platforms ServiceNow HRSD Manager

Senior Asset Management Consultant

Benefits and Reward Specialist

Corporate Tax Compliance - Assistant Manager

Data Solution Architect

Quality Improvement Manager - West Midlands

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About the job you're considering

Your role

Your skills and experience

We are a Disability Confident Employer

Your security clearance

Make it real – what does it mean for you

Why you should consider Capgemini

About Capgemini

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