Student experience team member Work, Jobs in Birmingham, Eng (with Salaries)

Student Experience Team Member
Unite Students —Birmingham
- Weekend availability
- Hospitality
- Customer service
- Organisational skills
- Annual leave
- Employee assistance programme
9d
Cookie Crew - Birmingham - Part Time
Insomnia Cookies UK Ltd —Birmingham
- £12.71 an hour
- Part-time
- Hospitality
- Customer service
- Maintenance
- Annual leave
- Employee assistance programme
Quick apply
12d
Team Member
BALTIC SERVICES GROUP LTD —Birmingham
- From £12.80 an hour
- Weekend availability
- Customer service
- In-person
- Employee discount
- Flexible schedule
Quick apply
11d
Front of House Team Member
Bristol Pear —Birmingham
- Up to £12.81 an hour
- Part-time
- Employee discount
Quick apply
1d
Customer Experience Team Member
ATG Entertainment Limited —Birmingham
- £12.71 - £13.01 an hour
- Weekend availability
- IT
Food, Beverage and Retail Assistant - Campus Services - 104608 - Grade 2
University of Birmingham —Birmingham
- £24,097 - £25,203 a year
- Weekend availability
- University
- IT
- Communication skills
- Annual leave
- Sick pay
2d
Student Coach
Online Education Services —Birmingham
- Hybrid work
- CRM software
- Salesforce
- Continuous improvement
- Annual leave
Quick apply
2d
School Lettings Assistant/Customer Service Assistant
School Space —Birmingham
- £12.75 an hour
- 8 hour shift
- School
Quick apply
Shift Leader - Birmingham - Part Time
Insomnia Cookies UK Ltd —Birmingham
- £13.21 an hour
- Part-time
- Hospitality
- Sales
- Bakery
- Annual leave
- Employee assistance programme
Quick apply
Office Assistant and varied roles - Junior Position
Content Pathway —Bromsgrove
- £90 - £100 a day
- Part-time
- No experience needed
- Data entry
- In-person
Quick apply
9d
Student Support Officer
Sandwell College —Birmingham
- £11,715.84 - £13,573.44 a year
- Part-time
- School
- Teaching
- Annual leave
- Employee discount
Quick apply
4d
Online Operations Assistant
First Intuition —Birmingham
- Full-time
- Remote
- Customer service
- Microsoft Office
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Student Safety Team Member
Unite Students —Coventry
- £19,300 a year
- Night shift
- Customer service
- IT
- Annual leave
- Employee assistance programme
4d
Casual FOH Supervisor
ATG Entertainment Limited —Birmingham
- £13.65 an hour
- Hospitality
- Sales
- Customer service
Cleaner (Temporary)
CGD Group —Birmingham
- Up to £12.71 an hour
- Temporary
- Supervising experience
- Organisational skills
- In-person
Quick apply
Apprentice Nursery Practitioner – The Elms Day Nursery – 107709AP – Apprentice Grade 3
University of Birmingham —Birmingham
- £20,782 - £25,977 a year
- Full-time
- Childcare
- University
- Organisational skills
- Annual leave
- Sick pay
11d
Sport & Fitness Sales Consultant - UoB Sport - 80417 - Grade 4
University of Birmingham —Birmingham
- £27,546 - £32,595 a year
- Part-time
- CRM software
- Sales
- Customer service
- Annual leave
- Sick pay
3d
Sport Scholarships & Recruitment Coordinator - UoB Sport & Fitness - 107653 - Grade 4
University of Birmingham —Birmingham
- £27,546 - £32,595 a year
- Part-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Annual leave
- Sick pay
4d
Adhoc Social Media Marketing Professional
JQ dental —Birmingham
- £18 - £25 an hour
- Part-time
- Social media management
- Bachelor's degree
- In-person
- Flexible schedule
Quick apply
11d
Facilities Team Member
Unite Students —Birmingham
- £21,400 - £27,608 a year
- Weekend availability
- Customer service
- Maintenance
- IT
- Annual leave
- Employee assistance programme

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Student Experience Team Member

Unite Students -
Birmingham

Apply Now

Job details

Fixed term contract
9 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Paid volunteer time

Qualifications

Hospitality
Customer service
Organisational skills
IT
Time management

Full job description

Student Experience Team Member

At Unite Group, we create Homes for Success through our student accommodation brands, Unite Students and Hello Student. This opportunity is with our Unite Students OR Hello Student brand.

Be the friendly face that makes every student feel at home.

Location: Birmingham North

Contract Type: Fixed Term Contract

Working hours: 37.5 hours per week, working 5 days out of 7 between the hours of 7am and 10pm. Weekends will be required on a rota basis.

Salary: Competitive

As a Student Experience Team Member, you`ll play a key part in delivering a warm, safe, and inclusive environment where students feel supported and valued. You`ll work closely with your Student Experience Team Leader, peers, housekeeping, facilities, and Resident Ambassadors to create positive everyday experiences from welcoming students at reception to resolving issues quickly, leading flat viewings, and helping organise vibrant community events. Every day you`ll make a real impact, connecting with students, driving bookings, and helping build a place they`re proud to call home.

Your impact

Whilst no two days are the same at Unite Students, here`s a flavour of what you`ll be responsible for in this role:

Providing a friendly front of house reception and building strong rapport with students.
Responding quickly to student feedback and guiding them to the right support when needed.
Supporting sales efforts through viewings, answering enquiries, and attending university and housing events.
Helping to deliver community-building events with Resident Ambassadors.
Maintaining a safe, clean, and well-kept environment that students can be proud to call home.
Work closely with day and night teams to ensure seamless service and handovers.
Support with wellbeing or welfare matters, noticing when something isn`t right and taking action to help.
Be a brand ambassador, living our CARE principles: Connect, Act, Respect, and Encourage.

Your background

You don`t need to fit a box or follow a traditional path - what matters most is your mindset. We`re looking for curiosity, openness to learning, and the drive to make a difference. Whether you`re solving problems, leading change, or supporting our students day-to-day, it`s your attitude and approach that will help shape something bigger.

To be successful in this role, you will:

Demonstrate excellent customer service skills, ideally with a background in hospitality or retail, to create positive and welcoming experiences for students.
Be warm, caring, and approachable, confident in communicating and answering student inquiries efficiently.
Possess strong time management and organisational skills to handle multiple responsibilities efficiently.
Take pride in doing what`s right and supporting others.
Preferred, have experience in a customer service role or residential environment - though this isn`t essential. What matters most is your ability to connect with people and create a safe, welcoming atmosphere.
Taking ownership of problems and act quickly to resolve issues, ensuring student satisfaction and safety.

Why it`s great to work with US!

In this values-led organisation, you`ll do work that makes a difference, helping to shape welcoming, vibrant communities where students can thrive. Whether this is your first step or your next one, we`ll help you build skills, confidence and a career you`re proud of.

We believe that everyone thrives when they`re able to bring the best version of themselves to work. So, alongside a competitive salary, we built a culture and a reward package to support you in bringing your full, authentic self to work, including:

A performance-related bonus paid twice a year
25 days annual leave plus bank holidays, with the option to buy up to 5 extra days and earn up to 5 additional days for long service (FTE equivalent)
A generous pension scheme where contributions between 4% and 11% depending on how much you save
Life assurance worth 4 times your salary
Share save scheme giving you access to purchase Unite Students shares at a discounted rate
Enhanced Family Leave - including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents
Medicash (Health Cash Plan) - access to claim back the cost of routine medical care, such as dental, optical, physio, etc.
An Employee Assistance Programme (EAP) to ensure that you`re supported as much as possible when you need it
Free volunteering day per year to make a difference!
Access to our online platform that provides access to a range of retail and hospitality services at a discounted premium

There`s even more to enjoy - find the full benefits package on our careers page.

Alongside all these great benefits to support you, we also want to ensure that we`re supporting your family too. You`ll also have access to 20% student rent at any of our direct let properties for your children, siblings, their children, or any student of depends on you!

Once you`ve joined US, you`ll also gain access to an extensive suite of essential learning to get you ready to take on your day to day, as well as wider catalogue to explore and elevate yourself and your career!

If you`re expecting ordinary, then think again. We`re US, we`re different - and we`re proud of it. How far you could go? Join US and find out.

Apply Now

Refine Your Search

student experience team member jobs in birmingham, eng

Student Experience Team Member

Cookie Crew - Birmingham - Part Time

Team Member

Front of House Team Member

Customer Experience Team Member

Food, Beverage and Retail Assistant - Campus Services - 104608 - Grade 2

Student Coach

School Lettings Assistant/Customer Service Assistant

Shift Leader - Birmingham - Part Time

Office Assistant and varied roles - Junior Position

Student Support Officer

Online Operations Assistant

Student Safety Team Member

Casual FOH Supervisor

Cleaner (Temporary)

Apprentice Nursery Practitioner – The Elms Day Nursery – 107709AP – Apprentice Grade 3

Sport & Fitness Sales Consultant - UoB Sport - 80417 - Grade 4

Sport Scholarships & Recruitment Coordinator - UoB Sport & Fitness - 107653 - Grade 4

Adhoc Social Media Marketing Professional

Facilities Team Member

I want to receive the latest job alerts for student experience team member in birmingham, eng

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