Delivery operations manager Work, Jobs in Birmingham, Wmd (with Salaries)

Operations Planning & Delivery Manager
Helping Hands —Alcester
- Up to £65,000 a year
- Communication skills
Quick apply
Customer Service Contact Centre Manager
City of Wolverhampton Council —Wolverhampton
- £52,413 - £56,730 a year
- Full-time
- Hybrid work
- CRM software
- Management
- Customer service
8d
Senior Supervisor - Newstrade Operations
InPost UK —Coventry
- £38,981.72 a year
- Organisational skills
- Leadership
- Communication skills
- Employee assistance programme
- Life insurance
Quick apply
10d
Marcus by Goldman Sachs, Customer Operations Manager, Associate, Birmingham
Goldman Sachs —Birmingham
- Full-time
- Customer service
- Mentoring
- Communication skills
- Employee assistance programme
Operations Supervisor
The Peninsular and Oriental Steam Navigation Company —Hinckley
- Rotating shift
- Supervising experience
- Leadership
- Communication skills
Quick apply
Front of House & Operations Manager
Kabil's Grillz —Birmingham
- £32,000 - £40,000 a year
- Full-time
- Sales
- Customer service
- English
Quick apply
12d
Commercial Operations Manager - Internal Only
HSL Compliance Limited —Wolverhampton
- Hybrid work
- Sales
- No degree
- Travel
Quick apply
2d
Junior Operations Supervisor
Gopuff —Coventry
- Part-time
- Microsoft Office
- Communication skills
- Sick pay
Quick apply

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delivery operations manager jobs near birmingham, wmd

Operations Planning & Delivery Manager

Helping Hands -
Alcester

Quick apply

Job details

Up to £65,000 a year

Qualifications

Communication skills

Full job description

Extraordinary Care. Extraordinary Culture. Extraordinary Careers.

At Helping Hands, kindness is our foundation. From our first kitchen‑table beginnings to the thousands‑strong team we are today, we’re united by one belief: everyone deserves to live well in the place they call home. If you’re passionate about creating meaningful experiences and want a role where your work genuinely helps families find the care they need, there’s a place for you here.

With over 7,000 colleagues delivering care across the UK, we’re transforming how we operate — strengthening how we plan, communicate, and deliver change across a complex, people-led organisation.

To support this, we’re hiring an Operations Planning & Delivery Manager — a senior, high-impact role at the centre of the business.

This is not a traditional “operations” role.

This is about leading change, driving alignment, and shaping how a large organisation works and communicates at scale.

As an Operations Planning & Delivery Manager, you will act as the lynchpin between strategy and execution — ensuring that operational priorities, change initiatives, and communication are aligned across the business.

You’ll work closely with senior leaders to bring clarity to complexity, create structure across a fast-paced environment, and ensure that teams across the organisation are engaged, informed, and able to deliver effectively.

Salary : Up to £65,000

What You’ll Be Doing

Leading a business-wide approach to operational planning and alignment
Owning and embedding a “one version of the truth” framework for communication and delivery
Driving the delivery of major change and transformation initiatives
Partnering with senior stakeholders to align priorities and enable execution
Designing and evolving target operating models and ways of working
Leading on engagement and communication planning, ensuring clarity and buy-in across teams
Acting as a central point of coordination across Operations, People, IT and leadership teams
Using data and insight to inform decisions, improve performance and drive change outcomes
Supporting a culture of continuous improvement across a complex, multi-site organisation

What We’re Looking For

We’re looking for a credible, engaging senior leader who thrives in pace and complexity.

You’ll bring:

Experience operating in a fast-paced, multi-site, people-led organisation
A proven track record of leading change and transformation
Exceptional communication and stakeholder engagement skills
The ability to influence at all levels, including senior leadership
A strong ability to create structure, clarity and alignment in complex environments
A proactive, resilient mindset with a focus on delivery and continuous improvement

This role is best suited to someone who has led change in a service-driven, people-focused organisation, where engagement and communication are critical — rather than purely transactional or process-driven environments.

Desirable

Experience in care, healthcare, or regulated sectors
Exposure to operating model design or transformation programmes
Familiarity with structured improvement methodologies (LEAN, Six Sigma, etc.)

Why Helping Hands

We’re a purpose-driven organisation — but we’re also a large, complex business undergoing real change.

This is your opportunity to:

Lead transformation that directly impacts colleagues and customers nationwide
Shape how a growing organisation aligns, communicates, and delivers
Be part of a business where people, pace and purpose come together

Quick apply

Refine Your Search

delivery operations manager jobs in birmingham, wmd

Operations Planning & Delivery Manager

Customer Service Contact Centre Manager

Senior Supervisor - Newstrade Operations

Marcus by Goldman Sachs, Customer Operations Manager, Associate, Birmingham

Operations Supervisor

Front of House & Operations Manager

Commercial Operations Manager - Internal Only

Junior Operations Supervisor

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