Front of house office coordinator Work, Jobs in Birmingham, Wmd (with Salaries)

Front of House Office Coordinator
EP Group —Birmingham
- Full-time
- Hospitality
- Front desk
- In-person
Quick apply
10d
Building Experience Coordinator
JLL —Birmingham
- Organisational skills
- Front desk
2d
Building Experience Coordinator
JIK-Integral UK Limited —Birmingham
- Full-time
- Organisational skills
- Front desk
- In-person
Quick apply
2d
Electrical Supervisor
Kier Group —Birmingham
- Part-time
- Management
- Flexible schedule

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front of house office coordinator jobs near birmingham, wmd

Front of House Office Coordinator

EP Group -
Birmingham

Quick apply

Job details

Permanent | Full-time
10 days ago

Benefits

Company pension

Qualifications

Supplier ordering
Hospitality
Sales support
Stock ordering
Client engagement
Client services
Relationship management
Front desk
Customer interaction

Full job description

Front of House Office Coordinator – Louisa Ryland House

Louisa Ryland House is a beautifully restored 20th century building, with state of the art facilities in the heart of Birmingham’s Colmore Business District.

Following a remarkable refurbishment in 2023, it now boasts of thriving community of clients. We are now seeking a Front of House Office Coordinator to provide a professional and personable experience from the moment you enter the building.

You will bring personality and exceptional customer service to our clients, whilst assisting the Building Manager and Property Manager in all aspects of service delivery and site performance.

The Front of House Office Coordinator should have at least 2 years on the ground operational experience be it within a flexible workspace (i.e. co-working centre), multi-let business space or wider hospitality.

The key responsibilities are; occupier satisfaction and on-boarding, day to day supplier relationships, as well as assisting with sales performance.

Being highly personable and friendly, the ideal candidate is the face of the business to occupiers, and will also be able to spot opportunities to enhance customer services, and occupier satisfaction.

This role will work closely with and report to the Building Manager, as well as the Property Manager and the wider EPIL team.

This role is there to support the smooth running of the site, support the Building Manager, and step up in their absence. Other responsibilities include:

A friendly, welcoming and efficient running of the front of house
A focus on occupier satisfaction
Input when reviewing processes and supporting systems
Engaging proactively with the LRH support functions and supply chain
Ordering inventory
Input when reviewing supplier performance
Health & Safety Legislation Compliance
Implementation of events schedule (local leaders, networking, drinks, morning meditation etc)

Having an understanding of buildings specification, space availability and pricing in order to give tours to perspective occupiers from time-to-time.

You are the Building Champion! By being an advocate for the occupiers at every step, you'll help the rest of the team keep the customer at the heart of everything we do.
It’s all about the people in the building. You need to forge friendly but trusting relationships with them. Seek opportunities to engage with occupiers and get a true understanding.
Ensuring a warm welcome, full of your character for everyone who comes through the doors, forging relationships, remembering names, and implementing little touches that make people smile and (fleetingly) forget the pressures on them;
Owning and embracing the welcome experience and front of house areas, driving standards to make the spaces sparkling, comfortable, welcoming, memorable and useful
Being house proud and thinking about what can be improved
Regularly reviewing all building amenities and engaging with occupiers through meetings and surveys to identify changes in requirements.
Your are self-motivated, diligent, enthusiastic and approachable

Job Types: Full-time, Permanent

Benefits:

Company pension

Work Location: In person

Quick apply

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front of house office coordinator jobs in birmingham, wmd

Front of House Office Coordinator

Building Experience Coordinator

Building Experience Coordinator

Electrical Supervisor

Other jobs to consider

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