Quality and Compliance Assurance Officer (Part-Time)
Employer: Para Group
Location: WV13 1RH - with weekly travel to all services (West Midlands, East Midlands and North West)
Salary: £40,000 per annum pro rata (£20,000 actual salary)
Contract Type: Part-Time
Hours: 20 hours per week (2-3 days per week, flexible)
About Para Group:
Para Group provides high-quality care, support, and accommodation services across children's and adult services. Our commitment to excellence ensures that the people we support receive safe, effective, and person-centred care while achieving the best possible outcomes.
We are seeking an experienced and proactive Quality and Compliance Assurance Officer to support our continued commitment to regulatory excellence across both Ofsted and CQC-regulated services. This role is ideal for a quality-focused professional who is passionate about driving continuous improvement, maintaining compliance, and supporting operational teams to achieve outstanding outcomes.
The Role
As the Quality and Compliance Assurance Officer, you will work closely with senior leaders, registered managers, and operational teams to monitor quality standards, conduct audits, support inspections, and ensure compliance with all relevant legislation and regulatory requirements.
You will play a key role in promoting a culture of continuous improvement across our children's residential services, supported accommodation services, and adult care provisions.
Key Responsibilities
- Conduct planned and unannounced quality assurance audits across all Para Group services.
- Monitor compliance against Ofsted regulations, Children's Homes Regulations and Quality Standards, and CQC Fundamental Standards.
- Support Registered Managers and Responsible Individuals in preparing for inspections and regulatory visits.
- Review service performance, incidents, complaints, safeguarding concerns, and notifications to identify trends and areas for improvement.
- Produce comprehensive audit reports, action plans, and recommendations for senior management.
- Monitor the implementation and effectiveness of quality improvement plans.
- Support the development and review of policies, procedures, and operational practices.
- Undertake service visits, stakeholder consultations, and staff engagement activities to assess service quality.
- Assist with pre-registration processes for new services and regulatory submissions.
- Support recruitment, induction, and training activities relating to quality, compliance, safeguarding, and best practice.
- Provide guidance and coaching to managers and staff on regulatory requirements and quality standards.
- Maintain accurate compliance records and quality assurance documentation.
- Work collaboratively with external professionals, commissioners, and regulatory bodies where required.
Essential Requirements
- Relevant qualification in Health and Social Care, Leadership and Management, Quality Assurance, or a related discipline.
- Significant experience within health and social care services, including children's and/or adult services.
- Strong working knowledge of:
- Ofsted regulations and inspection frameworks.
- Children's Homes Regulations and Quality Standards.
- Supported Accommodation Standards (where applicable).
- CQC Fundamental Standards and Key Lines of Enquiry.
- Safeguarding legislation and best practice.
- Experience conducting audits, compliance reviews, and quality assurance visits.
- Experience supporting services through inspections and regulatory compliance processes.
- Excellent written communication skills with the ability to produce detailed reports and action plans.
- Strong organisational, analytical, and problem-solving skills.
- Ability to influence and support operational teams to achieve positive outcomes.
- Full UK driving licence and access to a vehicle.
Desirable Requirements
- Level 5 Diploma in Leadership and Management for Health and Social Care (Children and Young People or Adult Services).
- Previous experience as a Registered Manager, Deputy Manager, Responsible Individual, or Quality Assurance professional.
- Experience working across both Ofsted and CQC-regulated environments.
- Internal auditing or quality management qualifications.
- Experience supporting new service registrations and mobilisation projects.
What We Offer
- Competitive salary dependent on experience.
- Flexible part-time working arrangements.
- Opportunities for professional development and career progression.
- Company pension scheme.
- Employee wellbeing support programme.
- Ongoing training and regulatory development opportunities.
- Recognition and reward initiatives.
- Supportive and collaborative leadership team.
- Opportunity to influence quality and outcomes across a growing organisation.
Equality, Diversity and Inclusion
Para Group is committed to creating an inclusive workplace where everyone feels valued, respected, and empowered to achieve their full potential. We actively encourage applications from individuals of all backgrounds and are committed to promoting equality, diversity, and inclusion throughout our recruitment and employment practices.
Safeguarding
Para Group is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All appointments are subject to satisfactory references, employment checks, and an Enhanced Disclosure and Barring Service (DBS) check.
All employees are expected to understand, uphold, and promote safeguarding practices and contribute to a culture of safety and protection across all services.
Data Protection
Para Group is committed to maintaining the highest standards of confidentiality and compliance with UK GDPR and Data Protection legislation. All employees are required to adhere to organisational policies relating to information governance and data security.
Pay: £40,000.00 per year
Benefits:
- Company pension
- Free parking
- On-site parking
- Private medical insurance
Work Location: In person
