Senior training manager Work, Jobs in Birmingham, Wmd (with Salaries)

Senior Hotel Guest Services Manager
NAM Rentals and Integrated Services —Birmingham
- £5,000 - £5,500 a month
- Full-time
- Hospitality
- Hotel
- Supervising experience
Quick apply
General Manager- Birmingham City FC
Levy —Birmingham
- Up to £70,000 a year
- Weekend availability
- Hospitality
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Operations Officer, UKPPS
National Crime Agency —Birmingham
- £4,218 a month
- Full-time
- Hybrid work
- Presentation skills
- Travel
- Organisational skills
- Annual leave
1d
General Manager
Sticks n Sushi —Birmingham
- £60,000 - £70,000 a year
- Full-time
- Restaurant
- Employee assistance programme
- Employee discount
9h
General Manager
Sticks'n'Sushi —Birmingham
- £60,000 - £70,000 a year
- Full-time
- Restaurant
- Employee assistance programme
- Employee discount
Quick apply
8d
Area Development Manager / External Connector
DSG CONNECTED —Birmingham
- £36,000 - £70,000 a year
- Full-time
- CRM software
- Sales
- Customer service
- Life insurance
Quick apply
2d
Customer Service Delivery Manager
Technical Drive Ltd —Bromsgrove
- Up to £40,000 a year
- Full-time
- Customer service
- Presentation skills
- Contracts
- Annual leave
Quick apply
Global Partnerships Manager - External Relations - 48418 - Grade 7
University of Birmingham —Birmingham
- £36,636 - £48,822 a year
- Weekend availability
- Microsoft Office
- University
- Travel
- Annual leave
- Sick pay
5d
Senior Service Transition Manager
OneAdvanced —Birmingham
- Hybrid work
- IT
- Employee assistance programme
- Bereavement leave
Junior Manager
TEMPUS GLOBAL LIMITED —Birmingham
- £33,000 - £36,000 a year
- Weekend availability
- Management
- Supervising experience
- Team management
- Free parking
- Annual leave
Quick apply
15h
Senior Evaluation Manager
M·E·L Research —Birmingham
- £40,000 - £45,000 a year
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Sales
- Annual leave
- Employee discount
Hybrid trainee manager
Art.quarter —Birmingham
- £24,420.00 - £39,164.02 a year
- Full-time
- Hybrid work
- Administrative experience
- Supervising experience
- Organisational skills
Quick apply
10d
Programme Manager
The Manufacturing Technology Centre —Coventry
- Up to £65,000 a year
- Full-time
- Engineering
- Business
- Leadership
Quick apply
6d
Marcus by Goldman Sachs, Complaints Manager, Associate, Birmingham
Goldman Sachs —Birmingham
- Full-time
- Customer service
- Leadership
- Communication skills
- Employee assistance programme
Branch Manager, Kurt Geiger, Birmingham Airport
Kurt Geiger —Birmingham
- Full-time
- Sales
- Retail management
- Leadership
- Employee discount
Quick apply
3h
Compliance & Ops Manager
NCF Living —Birmingham
- £40,000 - £45,000 a year
- Maintenance
- Bachelor's degree
- Organisational skills
- Free parking
Quick apply
Senior Office Manager
Cottesbrooke Infant and Nursery School —Acocks Green
- £24,420.00 - £55,496.51 a year
- Full-time
- English
- Microsoft Office
- Accounting
- Free parking
Quick apply
2d
Senior Strategic Account Manager - Energy & Utilities
The Manufacturing Technology Centre —Coventry
- £75,000 - £85,000 a year
- Full-time
- Business development
- Bachelor's degree
- IT
Quick apply
General Manager
GAUCHO Restaurants —Birmingham
- £56,650 - £58,650 a year
- Full-time
- Hospitality
- Sales
- Restaurant
Quick apply
Director of Operations
Active Herefordshire and Worcestershire —Worcester
- £42,500 - £50,000 a year
- Weekend availability
- Hybrid work
- Management
- University
- Continuous improvement
- Free parking
- Health & wellbeing programme
Quick apply

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senior training manager jobs near birmingham, wmd

Senior Hotel Guest Services Manager

NAM Rentals and Integrated Services
Birmingham

Quick apply

Job details

Permanent | Full-time
£5,000 - £5,500 a month

Qualifications

Hospitality
Supervising experience
Guest services
Leadership
Communication skills
Hotel experience

Full job description

About the Role

London is known for delivering world class hospitality experiences, and at NAM Rentals and Integrated Services, we bring that same standard to premium guest operations. We manage high performing hospitality environments where service excellence, operational efficiency, and memorable guest experiences are at the center of everything we do.

We are looking for a Senior Hotel Guest Services Manager who can lead front office operations while elevating the overall guest journey across multiple hospitality touchpoints. You will oversee guest relations strategy, mentor service teams, and ensure every guest interaction reflects professionalism, warmth, and attention to detail.

This is more than a front desk leadership role. You will help shape service standards, improve operational workflows, and collaborate with senior leadership to create exceptional hospitality experiences for both guests and corporate partners.

Why Work With UsThe Environment

Our London office operates within one of the city's most connected business districts. We believe hospitality professionals perform best in an environment built around collaboration, accountability, and service excellence.

Leadership Visibility

Your ideas and operational insights will be heard. You will work closely with executive leadership and contribute directly to service improvement initiatives and guest satisfaction strategies.

Career Development

We invest in leadership growth through hospitality workshops, management training programs, and industry conferences that keep our teams ahead of evolving guest expectations.

Modern Operations

We use advanced hotel management systems, guest feedback platforms, and digital service tools to streamline operations and improve the customer experience.

Key ResponsibilitiesGuest Experience Leadership

Lead all guest service operations to ensure a seamless and professional experience from arrival through departure. Handle VIP guest interactions and resolve escalated service concerns efficiently.

Team Management

Supervise, mentor, and support guest services teams across front office and hospitality operations. Conduct coaching sessions, performance reviews, and service quality assessments.

Operational Oversight

Monitor daily operational performance, staffing schedules, service standards, and departmental coordination to ensure consistent guest satisfaction.

Service Improvement

Analyze guest feedback, operational reports, and performance metrics to identify opportunities for improving service delivery and operational efficiency.

Stakeholder Coordination

Collaborate with housekeeping, concierge, reservations, facilities, and senior management teams to maintain high hospitality standards across all departments.

What We Are Looking ForExperience

Minimum 6 years of experience in hospitality or hotel operations, with at least 2 years in a senior supervisory or management position within guest services or front office operations.

Leadership Skills

Strong ability to lead diverse hospitality teams in fast paced service environments while maintaining professionalism and operational control.

Communication

Excellent verbal and written communication skills with the ability to confidently manage guest concerns, team coordination, and executive reporting.

Technology

Experience using hotel property management systems, guest engagement software, scheduling platforms, and operational reporting tools.

Mindset

You are service driven, highly organized, and capable of balancing operational efficiency with exceptional guest care. You understand how to create memorable hospitality experiences while achieving business objectives.

Benefits

Pay: £5,000.00-£5,500.00 per month

Work Location: In person

Quick apply

Refine Your Search

senior training manager jobs in birmingham, wmd

Senior Hotel Guest Services Manager

General Manager- Birmingham City FC

Operations Officer, UKPPS

General Manager

General Manager

Area Development Manager / External Connector

Customer Service Delivery Manager

Global Partnerships Manager - External Relations - 48418 - Grade 7

Senior Service Transition Manager

Junior Manager

Senior Evaluation Manager

Hybrid trainee manager

Programme Manager

Marcus by Goldman Sachs, Complaints Manager, Associate, Birmingham

Branch Manager, Kurt Geiger, Birmingham Airport

Compliance & Ops Manager

Senior Office Manager

Senior Strategic Account Manager - Energy & Utilities

General Manager

Director of Operations

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