Service analyst Work, Jobs in Birmingham, Wmd (with Salaries)

1st Line Service Desk Analyst
SDI —Birmingham
- £16.75 - £17.25 an hour
- Full-time
- Customer service
- Windows
- Microsoft Office
Quick apply
5d
Crime Intelligence Analyst
West Mercia Police —Hindlip
- £40,383 - £42,612 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
Service Desk Analyst
TVS Supply Chain Solutions —Birmingham
- Up to £27,000 a year
- Full-time
- Azure
- Customer service
- Microsoft Office
- Free parking
- Annual leave
Quick apply
7h
Service Desk Analyst / IT Support Help Desk Technician
nGeneration —Tipton
- £27,178 a year
- 12 hour shift
- Hospitality
- Microsoft Excel
- IT
- Annual leave
Quick apply
Data Analyst
Stern Energy —Birmingham
- Weekend availability
- Microsoft Excel
- English
- Analysis skills
- Annual leave
- Employee assistance programme
3d
Service Analyst
M Group —Coventry
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
8d
Onsite IT Support Analyst - 1st/2nd line
Tetra Tech —Birmingham
- Travel
- In-person
- Communication skills
Service Desk Roles (1. Service Desk Lead/ 2.Service Desk Analysts)
FalconSmartIT —Birmingham
- Rotating shift
- Analysis skills
- Communication skills
Quick apply
1st Line Support Analyst
Sharp —West Bromwich
- Full-time
- Hybrid work
- Azure
- In-person
- Communication skills
- Annual leave
- Life insurance
Marcus by Goldman Sachs, Operations MI Analyst, Birmingham
Goldman Sachs —Birmingham
- Full-time
- Microsoft Excel
- Customer service
- Data analysis skills
- Employee assistance programme
Business Analyst
Correla —Solihull
- £55,000 a year
- Bachelor's degree
- Organisational skills
- Communication skills
- Annual leave
1d
Financial Crime Compliance (FCC), Anti-Bribery & Corruption, Analyst/Associate – Birmingham
Goldman Sachs —Birmingham
- Full-time
- English
- Microsoft Office
- Analysis skills
- Employee assistance programme
13d
IT Support Analyst
Banana Moon Day Nurseries —Warwick
- £33,000 - £38,000 a year
- Full-time
- Childcare
- Computer Science
- No degree
- Employee assistance programme
Quick apply
5d
Intelligence Analyst
NetWatch Global —Birmingham
- £24,697 a year
- Full-time
- Hybrid work
- English
- Bachelor's degree
- IT
- Store discount
- Health & wellbeing programme
Quick apply
Tier 1 Complaints Officer
Ministry of Justice —Birmingham
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Customer service
- Microsoft Office
- Presentation skills
- Annual leave
- Employee discount
5d
Business Acceptance Analyst
Gateley —Birmingham
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Test Analyst – Online Payments
Mitchells & Butlers - IT —Birmingham
- Full-time
- Hybrid work
- Azure
- Analysis skills
- Software development
- Annual leave
Quick apply
6d
PMO Analyst
WSP —Birmingham
- Part-time
- Hybrid work
- Microsoft Excel
- Communication skills
- Time management
- Flexitime
- Work from home
UAT Analyst
Contechs Consulting Limited —Solihull
- Up to £37.04 an hour
7d
First Line Support Analyst
HCR —Worcester
- Customer service
- Driving
- Computer networking
- Annual leave
- Gym membership

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1st Line Service Desk Analyst

SDI -
Birmingham

Quick apply

Job details

Full-time
£16.75 - £17.25 an hour
5 days ago

Benefits

Company pension
On-site parking

Qualifications

Customer service
Windows
Microsoft Office
IT support
Mac OS
ServiceNow
IT
Communication skills
Help desk

Full job description

1st Line Service Desk Analyst – 4-month contract – Birmingham location (UK) - £17.25 per hour (Inside IR35) - Start July 2026.

This is a customer-facing 1st Line Service Desk Analyst role, working on-site at my client’s location in Birmingham, serving as the first point of contact for their diverse user base.

I am looking for an engaging and customer-friendly candidate with a combination of excellent interpersonal and communication skills, a keen interest in IT and a willingness to learn to join an existing support team and help resolve a range of outstanding support issues whilst delivering a customer experience to be proud of.

The team has a great reputation for customer service, so someone friendly, approachable and helpful, whilst being able to perform under pressure, is important.

If you have basic IT knowledge with a strong customer service attitude but are enthusiastic, eager and able to pick things up easily, that would be an ideal starting point.

Any experience in supporting Windows 10/11 / O365 / MS Teams / MacOS / tablets or SmartPhones would be beneficial.

An example of tasks would be:

Wi-Fi and password setup

Help with printing issues

Searching for answers to queries in the knowledge base and wider resources.

Logging all calls via ServiceNow and resolving or triaging appropriately.

Key Skills/Experience:

A keen interest in IT and any previous experience in a Customer Service / Helpdesk / IT support environment will be beneficial

Knowledge of Microsoft Windows and Office 365

Excellent interpersonal and communication skills

The role is to start in July 2026 and run through to November, and we are screening candidates right now.

The site is easily accessible by bus and train, and on-site parking is also available (for a small daily charge).

If this role is of interest to you, or you may know someone who could be interested, please get in touch or forward a copy of your CV at the earliest opportunity.

Candidates must be eligible to live and work in the UK to be considered for this opportunity.

Job Type: Full-time

Pay: £16.75-£17.25 per hour

Benefits:

Company pension
On-site parking

Application question(s):

Do you have previous experience working on an IT Service Desk?
Will you be able to reliably commute (up to 1 hour) to Birmingham B15 for this job?

Work Location: In person

Quick apply

Refine Your Search

service analyst jobs in birmingham, wmd

1st Line Service Desk Analyst

Crime Intelligence Analyst

Service Desk Analyst

Service Desk Analyst / IT Support Help Desk Technician

Data Analyst

Service Analyst

Onsite IT Support Analyst - 1st/2nd line

Service Desk Roles (1. Service Desk Lead/ 2.Service Desk Analysts)

1st Line Support Analyst

Marcus by Goldman Sachs, Operations MI Analyst, Birmingham

Business Analyst

Financial Crime Compliance (FCC), Anti-Bribery & Corruption, Analyst/Associate – Birmingham

IT Support Analyst

Intelligence Analyst

Tier 1 Complaints Officer

Business Acceptance Analyst

Test Analyst – Online Payments

PMO Analyst

UAT Analyst

First Line Support Analyst

I want to receive the latest job alerts for service analyst in birmingham, wmd

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