Associate engineer Work, Jobs in Birmingham (with Salaries)

2nd Line Support Engineer- Permanent
Focus Group —Birmingham
- £28,000 - £31,000 a year
- Hybrid work
- Continuous improvement
- Communication skills
Quick apply
2nd Line Support Technician
Converge Technology Solutions —Stafford
- £26,000 - £28,900 a year
- Full-time
- Hybrid work
- Continuous improvement
- Mentoring
- SharePoint
- Annual leave
Graduate Civil Engineer
Dragados —Birmingham
- Full-time
- Microsoft Word
- Civil engineering
- Computer literacy
Quick apply
Assistant Project Manager/ Project Manager (Water Sector)
AECOM —Birmingham
- Full-time
- Hybrid work
- Engineering
- Business development
- Mentoring
Associate Software Engineer
MSX International —Warwick
- Up to £35,000 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- Software troubleshooting
- Annual leave
Quick apply
10d
Join the Growing Cyber Security Practice at Methods
Methods Business and Digital Technology —Birmingham
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
Quick apply
Asset & Wealth Management - Change Management – Associate - Birmingham
Goldman Sachs —Birmingham
- Full-time
- Project management
- Conflict management
- Communication skills
- Employee assistance programme
12d
AWS Platform Engineer
Nonacus —Birmingham
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Computer Science
- AWS
- Scripting
Quick apply
Internal Audit - Front End Engineer - Analyst / Associate - Birmingham,
Goldman Sachs —Birmingham
- Full-time
- Computer Science
- Bachelor's degree
- No degree
- Employee assistance programme
Associate Fire Engineer
Ashton Fire Ltd —Birmingham
- £78,000 - £89,000 a year
- Full-time
- Hybrid work
- Business development
- Team management
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
Associate Project Controls Consultant
AECOM —Birmingham
- Full-time
- Hybrid work
- Management
- Databases
- Bachelor's degree
Energy & Utilities Infrastructure Engineer - Associate/ Associate Director (Development)
WSP —Birmingham
- Part-time
- Hybrid work
- Civil engineering
- Mentoring
- Communication skills
- Flexitime
- Work from home
Structural / Civil Engineering Technical Director
Springtide Project Services —Birmingham
- Full-time
- Civil engineering
- Engineering
- Business development
Software Engineer | Associate | Birmingham | 2026
Goldman Sachs —Birmingham
- Full-time
- Computer Science
- Engineering
- Master's degree
- Employee assistance programme
Tech Support - Cloud VDI
SCC —Birmingham
- Monday to Friday
- Hybrid work
- Azure
11d
Reliability Maintenance Engineering Technician , RME ENG2
Amazon UK Services Ltd. —Minworth
- Weekend availability
- Continuous improvement
- Flexible schedule
14d
Multi-skilled Technician - Daventry UK, RME
Amazon UK Services Ltd. —Coventry
- Weekend availability
- Continuous improvement
- Flexible schedule
Principal/Associate River Engineer
AECOM —Birmingham
- Full-time
- Hybrid work
- Civil engineering
- Leadership
- Communication skills
Network Engineer
NTT Data UK —Birmingham
EUC Engineer
Zenzero Solutions —Coventry
- Google Suite
- Azure
- Mentoring
- Flexible schedule

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associate engineer jobs near birmingham

2nd Line Support Engineer- Permanent

Focus Group -
Birmingham

Quick apply

Job details

£28,000 - £31,000 a year

Qualifications

Microsoft Windows Server
Technical troubleshooting
Desktop support
Incident management
Stakeholder collaboration
Case record updates
Microsoft Exchange
Network infrastructure
Firewall
Service restoration
Continuous improvement
Network support
Customer support
Root cause analysis
Fault diagnosis and repair
Communication skills
Remote diagnostics

Full job description

2nd Line IT Support Engineer

Location: Birmingham Hybrid

Salary: £28k - £31k

Shift pattern: between the hours of 7am-7pm

(Job Level internal reference: Associate)

At Focus Group, we're proud to be one of the UK's leading providers of IT, telecoms, connectivity and cybersecurity solutions. We support thousands of businesses across the country, combining technical expertise with a customer-first approach to deliver outstanding service and innovative technology solutions.

We're looking for an experienced 2nd Line Support Engineer to join a dedicated customer support team, providing technical expertise on escalated incidents and service requests across Microsoft 365, Windows Server, desktop, networking and wireless technologies.

This is not a traditional service desk role. You'll work alongside customer IT teams, Focus Group engineers and third-party suppliers to investigate and resolve complex technical issues, taking ownership from initial diagnosis through to resolution.

Key Responsibilities

Own and manage escalated support cases through to resolution.
Troubleshoot issues across Microsoft 365, Windows, Active Directory, networking and infrastructure environments.
Work closely with customer IT teams, Field Engineers, 3rd Line Support and external suppliers.
Escalate cases appropriately, providing clear technical handovers and documentation.
Contribute to root cause analysis, problem management and continuous service improvement.
Maintain accurate case records and ensure service levels are met.

Requirements

Strong experience supporting Windows Desktop operating systems.
Experience troubleshooting Outlook, Exchange and Microsoft 365.
Working knowledge of Active Directory, Group Policy, DNS, networking, backup solutions, virtualisation, firewalls and routers.
Strong troubleshooting and remote diagnostic skills.
Ability to manage multiple priorities and work effectively in a fast-paced environment.
Excellent communication skills and a collaborative approach to problem solving.
Experience with Cisco or Fortinet technologies, Mac OS, Linux, Veeam, VoIP, SQL or wider networking technologies would be advantageous.

Benefits

This is an excellent opportunity for a technically capable engineer who enjoys solving complex problems, working with other IT professionals and taking ownership of challenging escalations within a supportive and growing technology business.

Apply today to join Focus Group and help deliver exceptional IT services to our customers.

Quick apply

Refine Your Search

associate engineer jobs in birmingham

2nd Line Support Engineer- Permanent

2nd Line Support Technician

Graduate Civil Engineer

Assistant Project Manager/ Project Manager (Water Sector)

Associate Software Engineer

Join the Growing Cyber Security Practice at Methods

Asset & Wealth Management - Change Management – Associate - Birmingham

AWS Platform Engineer

Internal Audit - Front End Engineer - Analyst / Associate - Birmingham,

Associate Fire Engineer

Associate Project Controls Consultant

Energy & Utilities Infrastructure Engineer - Associate/ Associate Director (Development)

Structural / Civil Engineering Technical Director

Software Engineer | Associate | Birmingham | 2026

Tech Support - Cloud VDI

Reliability Maintenance Engineering Technician , RME ENG2

Multi-skilled Technician - Daventry UK, RME

Principal/Associate River Engineer

Network Engineer

EUC Engineer

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