Banking Work, Jobs in Birmingham (with Salaries)

Banking Representative - Birmingham/Solihull
Metro Bank PLC —Birmingham
- £26,230 a year
- Full-time
- Customer service
- Microsoft Office
- Computer skills
1d
Customer Service Consultant
HSBC Global Services Limited —Birmingham
- From £26,000 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
14d
Financial Crime Investigator
Deutsche Bank —Birmingham
- Full-time
- Hybrid work
- Analysis skills
- Financial services
- Banking
- Employee discount
Compliance - Financial Crime Controls - Associate - Birmingham
Goldman Sachs —Birmingham
- Full-time
- English
- Communication skills
- Employee assistance programme
Customer Service Telephone Advisor - Coventry
Coventry Building Society —Coventry
- £28,175 a year
- Weekend availability
- Customer service
- IT
- Communication skills
- Free parking
6d
Customer Service Executive
Secure Trust Bank —Solihull
- £25,000 a year
- Financial services
- Communication skills
- Banking
- Annual leave
Customer Service Advisor
Barclays —Leamington Spa
- £26,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
Data Analyst - Risk Data Excellence
Lloyds Banking Group —Birmingham
- £44,901 - £49,890 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
15h
Compliance - Financial Crime (Business Intelligence Group), Analyst, Birmingham
Goldman Sachs —Birmingham
- Full-time
- Organisational skills
- In-person
- Communication skills
- Employee assistance programme
FTC Covert Finance Support Officer - Counter Terrorism Policing
West Midlands Police —Birmingham
- £28,914 - £32,613 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
8d
Customer Service Representative
HSBC Global Services Limited —Worcester
- From £25,000 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
- Employee discount
6d
Fraud Investigator
BNP Paribas —Solihull
- Full-time
- Hybrid work
- Financial services
- Employee discount
- Life insurance
15h
Customer Representative - Stafford
Nationwide Building Society —Stafford
- From £26,500 a year
- Full-time
- Customer service
- Banking
1d
Team Leader Fraud Telephony
BNP Paribas —Solihull
- Full-time
- Hybrid work
- Management
- Organisational skills
- Financial services
- Employee discount
13d
Personal Banker - Wolverhampton
State Bank of India (UK) Limited —Wolverhampton
- Up to £27,000 a year
- Full-time
- Sales
- Customer service
- Basic maths
- Referral programme
Quick apply
Marcus by Goldman Sachs, Fraud Investigations and Operations Team Leader, Analyst, Birmingham
Goldman Sachs —Birmingham
- Full-time
- Employee assistance programme
Customer Service Telephone Advisor - Coventry
The Co-operative Bank —Coventry
- £28,175 a year
- Weekend availability
- Customer service
- IT
- Communication skills
- Free parking
6d
Credit Officer, FI Credit
Lloyds Banking Group —Birmingham
- £78,372 - £87,080 a year
- Full-time
- Hybrid work
- Banking
- Life insurance
3d
Customer Representative - Kidderminster
Nationwide Building Society —Kidderminster
- From £26,500 a year
- Full-time
- Customer service
- Banking
1d
Finance Team Leader
BCOP —Birmingham
- £35,000 - £38,000 a year
- Full-time
- Management
- Microsoft Office
- Presentation skills
- Free parking
- Flexitime
Quick apply
6d

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banking jobs near birmingham

Banking Representative - Birmingham/Solihull

Metro Bank PLC -
Birmingham

Apply Now

Job details

Full-time
£26,230 a year
1 day ago

Benefits

Company pension

Qualifications

Customer service
Microsoft Office
Computer skills
Banking

Full job description

Team Retail & Business Banking

Location Birmingham

County Warwickshire

Ref # POS_18203

Closing Date 29-Jul-2026

At Metro Bank, we believe the best banking experience starts with people who genuinely care. We’re not just delivering banking services – we’re building trust through authentic connections. Here, our people come first; our colleagues are a part of a team that values individuality, collaboration, and long-standing relationships.

As a Banking Representative, you will interact with our customers as the ‘face’ of Metro Bank, with a strong understanding of our products and services and the ability to deliver exceptional customer service.

What you will do:

You will be at the forefront of customer interactions, going above and beyond to provide customers with exceptional service and through understanding what products and services are suited to their needs.
You will work as part of a team, prioritising tasks against changing customer demand and delivering on store objectives.
You will keep on top of regulatory and non-regulatory training and changes to ensure that we are compliant and fair in all transactions.

And… we are a bank, so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns.

Working Arrangements & Training:

Metro Bank Birmingham/Solihull is Monday – Saturday store. We are currently recruiting for full time, 37.5 hours across 5 days.

You will be based in Birmingham, but there might be a business need for you to support our Solihull store.

Work-life balance matters to us.

Our full-time colleagues work from 8:45am - 5:15pm OR 9am - 5:30pm, 5 days a week. You are not expected to work every Saturday; we will provide a day off in the week if you are working. Shifts are shared equally across the team, and you'll know your schedule well ahead of time. We always try to accommodate personal needs where possible.

We will make sure you get the training needed to develop you into a banking representative; this will include a mixture of live teams’ sessions with a trainer, guided study through our online training suite, and on the job training (such as observing, buddying up, and serving our customers). All of this training will be blended together, at a pace set between you and your manager.

What you will need:

Ability to build effective customer relationships in a fast-paced environment.
Maintain meticulous attention to detail, even under pressure.
Profound understanding of the risks associated with the role and their implications for both yourself, and Metro Bank's customers.
Proficient in computer skills, including a working knowledge of Microsoft Office.
While prior experience in finance or banking is not always required, experience in handling customer service queries and operating in an environment that has controlled processes in place, is essential.

Our promise to you:

Competitive salary, discretionary annual bonus, and a comprehensive benefits package including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and colleague discounts
Extensive training to build your knowledge and skills
Internal opportunities for career advancement
Upon completion of training, you will receive a salary uplift

Important Footnote

Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl? Good luck!

Apply Now

Refine Your Search

banking jobs in birmingham

Banking Representative - Birmingham/Solihull

Customer Service Consultant

Financial Crime Investigator

Compliance - Financial Crime Controls - Associate - Birmingham

Customer Service Telephone Advisor - Coventry

Customer Service Executive

Customer Service Advisor

Data Analyst - Risk Data Excellence

Compliance - Financial Crime (Business Intelligence Group), Analyst, Birmingham

FTC Covert Finance Support Officer - Counter Terrorism Policing

Customer Service Representative

Fraud Investigator

Customer Representative - Stafford

Team Leader Fraud Telephony

Personal Banker - Wolverhampton

Marcus by Goldman Sachs, Fraud Investigations and Operations Team Leader, Analyst, Birmingham

Customer Service Telephone Advisor - Coventry

Credit Officer, FI Credit

Customer Representative - Kidderminster

Finance Team Leader

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