Billing analyst Work, Jobs in Birmingham (with Salaries)

Business Analyst
Echo Managed Services —Walsall
- £40,000 - £45,000 a year
- Full-time
- Analysis skills
- Communication skills
- Employee assistance programme
- Employee discount
Billing Analyst
Lloyds Clinical —Coventry
- £28,000 - £33,000 a year
- Microsoft Excel
- ERP systems
- Analysis skills
Quick apply
4d
Process Developer
TLT —Birmingham
- Full-time
- Hybrid work
- Azure
- SQL
- JavaScript
Corporate Finance Senior Manager
TC-Group —Oldbury
- £70,000 a year
- Full-time
- Management
- Leadership
Quick apply

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Data Analyst
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Credit Reference Agencies – to complete a soft credit check to understand your financial history. Apply coding best practices and sound techniques to ensure…
£35,000 - £45,000 a year
I&C Billing Analyst
Yü Group —Nottingham
Working alongside other departments to resolve complex billing queries i.e. Metering/Industry/Data Exceptions. Company sick pay (subject to length of service).
£28,500 - £29,500 a year
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13d

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Business Analyst

Echo Managed Services -
Walsall

Apply Now

Job details

Full-time
£40,000 - £45,000 a year

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Employee discount

Qualifications

Business analysis
Analysis skills
Unity
Test cases
Communication skills

Full job description

Business Analyst

Salary: £40,000 - £45,000 per annum (DOE) | Company Benefits
Location: Walsall, West Midlands
Contract: Full Time | Permanent | 37 hours per week

About Us:

Echo Managed Services and its subsidiary Aptumo support water companies globally to deliver effective customer service and drive retail operation efficiency through end to end customer service and water billing software offerings.

The Role:

This role goes beyond traditional Business Analysis. You will work closely with teams across the business to design customer-centric solutions, streamline processes, and support the achievement of revenue and growth targets.

Combining analytical thinking, design thinking, and commercial awareness, you will help drive new business opportunities while delivering exceptional value and outcomes for clients.

Key Responsibilities:

Work with prospects and existing clients to capture, interpret, prioritise, and refine business requirements
Produce clear, high-quality artefacts including user stories, BRDs, functional specifications, and test cases
Develop a strong understanding of Echo’s products to confidently demonstrate functionality and support successful client adoption
Build knowledge of the water billing market, customer needs, and regulatory drivers to support informed decision-making
Partner with Product teams to influence the roadmap using market insight and client feedback
Help identify opportunities to improve processes, customer journeys, and commercial outcomes through innovative thinking

What You’ll Need:

Experience as a Business Analyst, ideally within software, utilities, or a regulated environment
Strong commercial awareness with the ability to connect customer needs to business outcomes
Confidence working with clients, prospects, and cross-functional teams
Ability to produce clear and structured requirements documentation and user stories
Strong analytical skills with the ability to simplify complex challenges into actionable insights
Excellent communication and stakeholder engagement skills
A proactive and curious mindset with a passion for improving processes and customer experiences

What You'll Get:

Family-Friendly Leave: Enhanced Maternity, Adoption, Paternity & Shared Parental Leave, Fertility Support, and up to 5 paid Carer’s Days
Financial & Life Assurance: Company Pension Scheme with salary sacrifice options
Health & Wellbeing: Employee Assistance Programme and 24/7 Virtual GP access for you and your dependents
Lifestyle & Perks: Cycle to Work Scheme and My Premier Benefits discounts, cashback, and vouchers
Professional Development: Hands-on training and ongoing career development opportunities
Inclusion & Belonging: Active People Networks – Disability & Neurodiversity, Unity+, Women’s Network, Parent & Carer Networking Group and more
Performance & Recognition: Annual salary review, Reward & Recognition Scheme, and Long Service Awards.

At South Staffordshire Limited, inclusion matters. We have a wide range of employee networks which are employee-led communities that bring our people together, support different perspectives and create a strong sense of belonging. Our people are encouraged to get involved as members or allies.
We are committed to building a team that reflects the diversity of the communities we serve.

We warmly welcome applications from candidates of all backgrounds, including all genders, ethnicity, sexual orientations, and physical and neurodiverse abilities.

We are happy to discuss reasonable adjustments and encourage you to let us know how we can best support you throughout the recruitment process.

Apply Now

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