Concierge Work, Jobs in Birmingham (with Salaries)

Receptionist
Hilton —Birmingham
- £12.71 an hour
- Weekend availability
- Customer service
- Hotel
- Front desk
- Employee stock purchase plan
- Annual leave
12d
Out of Hours Concierge
The Housing Network —Coventry
- £32,400 a year
- 12 hour shift
- First Aid Certification
- In-person
- Health & wellbeing programme
- Annual leave
Quick apply
2d
Receptionist - Fixed Term
Hilton —Birmingham
- £12.71 an hour
- Weekend availability
- Customer service
- Hotel
- Front desk
- Employee stock purchase plan
- Annual leave
Food and Beverage Assistant - Part-time
Hilton —Birmingham
- £12.71 an hour
- Part-time
- Bar
- Restaurant
- Employee stock purchase plan
- Annual leave
Mobile Support Host
Mitie —Birmingham
- £14 an hour
- Overtime
- Microsoft Outlook
- Customer service
- Computer literacy
Receptionist Team Member
Warner Leisure Hotels —Studley
- £8.50 - £12.71 an hour
- Part-time
- Customer service
- No experience needed
- Hotel
- Free parking
- Annual leave
10d
Virtual Lifestyle Concierge | German speaking
Ten Group —Birmingham
- Full-time
- Hybrid work
- Customer service
- English
- Organisational skills
- Annual leave
- Work from home
Quick apply
Apprentice Chef
Hilton —Birmingham
- £12.71 an hour
- Full-time
- Culinary experience
- Hotel
- Kitchen experience
- Employee stock purchase plan
- Annual leave
Kitchen Porter
Warner Leisure Hotels —Studley
- £8.00 - £12.71 an hour
- Full-time
- Hotel
- Communication skills
- Free parking
- Annual leave
4d
Junior Sous Chef
Hilton —Birmingham
- £31,186.38 a year
- Full-time
- Employee stock purchase plan
- Annual leave
Commis Chef
Warner Leisure Hotels —Studley
- £8.50 - £13.21 an hour
- Full-time
- Culinary experience
- Hotel
- Communication skills
- Free parking
- Annual leave
1d

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Bank Receptionist
Optegra —Birmingham
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Receptionist

Hilton -
Birmingham

Apply Now

Job details

Full-time
£12.71 an hour
12 days ago

Benefits

Employee stock purchase plan
Annual leave
Employee assistance programme
Employee discount

Qualifications

Customer service
Front desk
Hotel experience

Full job description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Receptionist , you’re not just ensuring a seamless check-in and check-out process – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

The Hilton Birmingham Metropole is now recruiting a full time Receptionist to join the busy and vibrant Front Office Team. The hotel is in Birmingham's NEC area, close to Birmingham International train station. With 790 bedrooms, 3 Food and Beverage outlets and over 30 meeting spaces, this hotel is a hive of activity. If you are Customer Service Focused with experience working on a busy reception desk, we want to hear from you!

Please note you must be flexible with shift patterns including evening and weekend shifts.

Here's what you'll do during a typical day:

Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance
Support efficient check-out: Process guest departures by verifying charges, handling payments, issuing receipts, and using the point-of-sale system accurately
Provide hotel and local knowledge: Demonstrate comprehensive knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest inquiries
Promote hotel services: Use up-selling techniques to recommend hotel amenities and maximize room and service revenue
Delight our guests: Respond to guest requests, resolve concerns with care and urgency, and effectively manage messages and communications

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.

How We’ll Help You Thrive

At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program
Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves, care for members of their team, and care for their loved ones. Eligible Team Members receive free counseling and support through our best-in-class Employee Assistance Program (EAP)

*Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

Apply Now

Refine Your Search

concierge jobs in birmingham

Receptionist

Out of Hours Concierge

Receptionist - Fixed Term

Food and Beverage Assistant - Part-time

Mobile Support Host

Receptionist Team Member

Virtual Lifestyle Concierge | German speaking

Apprentice Chef

Kitchen Porter

Junior Sous Chef

Commis Chef

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