DLG is evolving. Across every part of our business, teams are embracing new opportunities and putting customers at the heart of everything they do. Whether you're already part of DLG or thinking about joining us, you'll have the chance not only to be recognised for your skills, but also to build on them and be empowered to do your very best.
By joining the Legal Services team you’ll be working in a place where empathy meets expertise. Within our own dedicated law firm, our diversely talented team support and guide customers through life’s toughest moments. It’s a fast-paced and collaborative working environment but our comprehensive training and tools will help ensure you’re ready for the challenge. You can find more details about DLG Legal Services on our website.
We currently have an exciting new opportunity to join our Defendant Litigation Team at DLG Legal Services as Motor Damage Defendant Litigator. This is a permanent and full-time position, that can be based from our Birmingham office (hybrid working).
The Role:
The Defendant Litigator role exists to deliver high-quality, cost-effective handling of litigated Defendant Motor Damage claims in line with legal, regulatory, and client requirements. The role provides technical expertise and ownership of complex litigation, ensuring cases are progressed proactively and resolved efficiently. By combining strong legal judgement with a customer-focused approach, the role supports positive customer outcomes and business performance. The role also contributes to team capability, consistency, and continuous improvement across the function.
What you'll be doing
Reporting to a Team Leader, you will be a part of a small and successful team, defending litigated motor damage claims from receipt of proceedings to settlement or final hearing.
High-quality litigated claims handled effectively and within agreed timescales.
Consistent compliance with legal, regulatory, and internal requirements.
Clear, defensible case strategies that balance customer outcomes and cost effectiveness.
Positive customer experience supported by timely, transparent communication.
Improved team capability and consistency through knowledge sharing and technical support.
Contribution to improved efficiency, quality, and business performance.
What you'll need
Qualified Solicitor (England & Wales) or CILEx with a current practising certificate and the right to conduct litigation.
Proven experience in civil litigation, ideally within motor damage or insurance-related matters.
Road Traffic Accident (RTA) experience is preferred but not essential.
Strong technical capability in drafting, negotiation, and case management.
Sound commercial judgement and understanding of cost-effective litigation strategy
Ways of Working: Our hybrid model offers a 'best of both worlds' approach. When you'll be in the office depends on your role and team, but colleagues spend at least 50% of their time in the office
Benefits
We recognise we wouldn't be where we are today without our colleagues, that's why we offer excellent benefits designed to suit your lifestyle:
- Employer contributed pension
- Discounts on Insurance products
- Generous holiday allowance
- Flexible benefits package including optional health and dental insurance
- Buy as you earn share scheme
- Employee discounts and cashback
We want everyone to get the most out of their time at DLG. Which is why we’ve looked beyond the financial rewards and created an offer that takes your whole life into account. Supporting our people to work at their best – whatever that looks like — and offering real choice, flexibility, and a greater work-life balance that means our people have time to focus on the things that matter most to them. Our benefits are about more than just the money you earn. They’re about recognising who you are and the life you live.
Be yourself
Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers.
We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.
Direct Line Insurance Group is now owned by Aviva Plc. If you are successful in your application, you may initially receive a Direct Line offer and contract of employment; however, your employment will transfer to Aviva Employment Services Limited from 1 July 2026 under TUPE. From that date, some terms and conditions of employment will change, including bonus and pension arrangements.
