It service manager Work, Jobs in Birmingham (with Salaries)

IT Manager
Jewellery Quarter Bullion Ltd —Birmingham
- Up to £60,000 a year
- Full-time
- IT
- Linux
- In-person
- Store discount
- Profit sharing
Quick apply
6d
Information Security & IT Manager
NetWatch Global —Birmingham
- £48,000 - £58,000 a year
- Full-time
- Hybrid work
- IT
- Flexitime
- Flexible schedule
Quick apply
10d
IT Service Delivery Manager
HCR —Worcester
- Organisational skills
- IT
- Communication skills
- Annual leave
- Gym membership
4d
IT Service Delivery Manager
Holland & Barrett —Nuneaton
- Full-time
- Hybrid work
- DevOps
- Organisational skills
- IT
- Store discount
- Employee assistance programme
14d
Technology Graduate
West Midlands Combined Authority —Birmingham
- £29,031 - £32,601 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
10d
IT Services Continuity Manager
Driver and Vehicle Standards Agency —Birmingham
- £44,241 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Leadership
- Annual leave
- Employee assistance programme
12d
IT Incident and Problem Manager
Holland & Barrett —Nuneaton
- Full-time
- Hybrid work
- Presentation skills
- Continuous improvement
- IT
- Employee assistance programme
- Employee discount
IT Technical Manager
247 IT Services —Coventry
- £35,000 - £40,000 a year
- Full-time
- Customer service
- Supervising experience
- Computer networking
- Flexible schedule
Quick apply
6d
Technical Escalation Manager
Spherica Business Solutions Ltd —Walsall
- £42,000 - £47,500 a year
- Full-time
- Hybrid work
- IT
- Leadership
- Employee discount
- Referral programme
Quick apply
13d
ICT Services Manager
Solihull College and University Centre —Solihull
- Up to £45,897 a year
- Full-time
- IT
- Free parking
- Annual leave
12d
Service Delivery Manager
Shoosmiths —Birmingham
- Hybrid work
- Analysis skills
- IT
- Leadership
Applied AI Engineer – Prompting & Evaluation
KERRIDGE COMMERCIAL SYSTEMS CORP —Bromsgrove
- Full-time
- ERP systems
- Master's degree
- APIs
Quick apply
IT Project Service Manager
Rhenus SE & Co. KG —Nuneaton
- Full-time
- English
- Bachelor's degree
- No degree
ERP Business Systems Manager
City of Wolverhampton Council —Wolverhampton
- £60,144 - £63,535 a year
- Full-time
- Hybrid work
- ERP systems
- IT
- Leadership
- Free parking
- Annual leave
6d
ISMS Manager
Gateley —Birmingham
- Microsoft Office
- No degree
- Organisational skills
- Annual leave
- Employee assistance programme
Integration Development Lead, IT Business Services
Deloitte —Birmingham
- Hybrid work
- Salesforce
- Mentoring
- APIs
14d
IT Asset & Configuration Manager
Holland & Barrett —Nuneaton
- Full-time
- Hybrid work
- Continuous improvement
- IT
- Store discount
- Employee assistance programme
Senior Data & Analysis Lead
Cabinet Office —Birmingham
- £43,760 - £47,413 a year
- Part-time
- SQL
- Analysis skills
- Presentation skills
- Annual leave
10d
Technology Strategy and Planning Manager
OSB Group —Wolverhampton
- £62,000 - £72,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Organisational skills
- SharePoint
- Annual leave
Delivery Lead
OSB Group —Wolverhampton
- £85,000 - £95,000 a year
- Full-time
- Hybrid work
- Software development
- Agile
- Financial services
- Annual leave
2h

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it service manager jobs near birmingham

IT Manager

Jewellery Quarter Bullion Ltd
Birmingham

Quick apply

Job details

Permanent | Full-time
Up to £60,000 a year
6 days ago

Benefits

Store discount
Profit sharing
On-site gym
Company pension
Employee discount
Sick pay

Qualifications

CISSP
Disaster recovery
Firewall
VoIP
Network management
DNS
IT
Linux
Intune
VPN

Full job description

Jewellery Quarter Bullion – IT Manager

Location: Birmingham, Office-based

Contract: Full time, permanent contract (37.5 hours per week)

Salary: up to £60,000 depending on experience

Package & Benefits

· Bonus: up to 30%

· 25 days holiday plus 8 bank holidays (with option to buy extra 5 days)

· Onsite Gym

· Health and wellbeing programme

· Employee and store discount

Office-based at our Birmingham Head Office; visa sponsorship is not available

About Jewellery Quarter Bullion

We’re passionate about gold and silver investment, making it simple for customers across the UK and Europe to buy, sell, and store bullion securely. As the UK’s leading online bullion dealer with £500m+ turnover, our brands (BullionByPost.co.uk, Gold.co.uk, and others) are trusted by thousands of investors.

You’ll join a fast-paced, specialist business where vigilance, trust and operational excellence underpin everything we do.

Role Overview

We’re hiring an IT Manager to take ownership of the stability, security and performance of the company’s core IT systems and infrastructure.

Reporting to the Technology Director, this role will lead the management and continuous improvement of our office IT environment across on-premises servers, networks, office infrastructure and end-user systems. The role also has direct line management responsibility for an IT Support Specialist, focusing on workflow oversight and personal development.

This is a hands-on leadership role within a high-value, security-conscious environment, where reliability, system integrity and strong operational controls are critical.

Key Responsibilities

· Own and manage the company’s IT infrastructure including servers, networks, office infrastructure and end user systems

· Lead the day-to-day operation, performance and availability of all core systems and services

· Manage and develop the IT Support Specialist

· Manage and maintain local office infrastructure, including routers, switches, office Wi-Fi, CCTV and VoIP systems

· Maintain and improve monitoring, backup, disaster recovery and business continuity processes

· Oversee the hardware lifecycle for all end users, including laptop procurement, MDM provisioning, and secure on/offboarding

· Work closely with Technology, Finance and Operations teams to support business-critical systems

· Manage infrastructure upgrades, system improvements and technology projects

· Create and maintain documentation for systems architecture, processes and infrastructure controls

· Oversee patching, updates and system maintenance across infrastructure platforms

· Manage relationships with external IT suppliers, hosting providers and technology partners

· Support the business in maintaining compliance with relevant security standards and best practices

· Identify risks, vulnerabilities and operational improvements across infrastructure and security controls

Skills & Experience

· Strong experience managing IT infrastructure in a complex environment

· Experience managing Windows environments, using tools like Intune

· Experience with Microsoft 365 using Entra ID

· Hands-on experience configuring and maintaining VoIP/telephony systems

· Experience with corporate Wi-Fi and local network management

· Strong understanding of networking fundamentals (firewalls, VPNs, DNS, routing, etc.)

· Experience implementing role-based security controls

· Experience managing backup, disaster recovery and system monitoring solutions

· Strong troubleshooting and problem-solving skills across systems and infrastructure

· Ability to document systems and maintain clear operational processes

· High levels of integrity, accountability and attention to detail

· Experience working in e-commerce or high-value transactional environments

· Cybersecurity or infrastructure certifications (e.g. Microsoft, Cisco, CompTIA, CISSP) (desirable)

· Experience supporting Cyber Essentials, ISO 27001 or similar frameworks (desirable)

· Linux server administrator experience (desirable)

Why You’ll Love It Here

· A high-ownership role where infrastructure reliability and security are critical to business success

· Opportunity to lead and develop a small technical infrastructure team

· Exposure to a fast-growing digital business operating in a high-value environment

· Real opportunity to improve systems, controls and operational resilience

· A culture built on Integrity, Agility, Ambition, Clarity, and Efficiency, with high standards and accountability

About You

You’ll thrive in this role if you:

· Enjoy owning and improving complex technical environments

· Take pride in system stability, security and operational excellence

· Are comfortable leading a small team while remaining hands-on technically

· Enjoy solving problems and improving systems and processes

· Understand the importance of strong access controls and infrastructure governance

Ready to Apply?

If this sounds like the right opportunity for you, we’d love to hear from you. We’ll review applications and contact shortlisted candidates to discuss next steps.

Pre-employment Checks
Please note that all successful candidates will be required to complete pre-employment screening checks, which include:

· Right to work verification

· Criminal record check (DBS)

· Reference checks

· For certain roles, credit or fraud screening may also be required in line with business risk and regulatory requirements.

Application Deadline: 14th August 2026 (we reserve the right to close this vacancy early if the right candidate is appointed)

Pay: Up to £60,000.00 per year

Benefits:

Company pension
Employee discount
On-site gym
Profit sharing
Sick pay

Work Location: In person

Quick apply

Refine Your Search

it service manager jobs in birmingham

IT Manager

Information Security & IT Manager

IT Service Delivery Manager

IT Service Delivery Manager

Technology Graduate

IT Services Continuity Manager

IT Incident and Problem Manager

IT Technical Manager

Technical Escalation Manager

ICT Services Manager

Service Delivery Manager

Applied AI Engineer – Prompting & Evaluation

IT Project Service Manager

ERP Business Systems Manager

ISMS Manager

Integration Development Lead, IT Business Services

IT Asset & Configuration Manager

Senior Data & Analysis Lead

Technology Strategy and Planning Manager

Delivery Lead

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