Help us deliver practical, real-world AI solutions that improve services, reduce manual effort, and make a tangible difference across council operations.
This role focuses on building and deploying AI-powered agents and automation solutions that deliver measurable improvements such as time savings, error reduction, and faster response times. Some of the technologies you will use will be Microsoft Power Platform, Copilot Studio, Foundry, etc.
About the role
You will:
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Build and deploy single-purpose Copilot agents using approved templates (e.g., knowledge Q&A, triage, drafting support, task guidance) and integrate with approved data sources for Microsoft 365
- Implement department-specific automation workflows using Power Platform for identified business processes
- Configure chatbots and virtual assistants for straightforward citizen service interactions, working within council-wide chatbot strategy
- Support user adoption through creating simple user guides, release notes, and adoption communications; run demos and clinics; capture feedback and feed into improvements
- Test and maintain deployed Copilot solutions, resolving routine issues and implementing minor improvements
- Monitor performance, reliability, and adoption; use analytics to propose improvements and retire/replace low-value solutions
- Collaborate with individual business teams to understand specific departmental requirements
- Work within established technical standards and development frameworks
- Participate in knowledge sharing and continuous development activities
- Escalate complex technical issues and architectural decisions to senior team members
- Apply information governance, data protection, security, and responsible-AI controls when designing prompts/agents, connectors, and automations; ensure appropriate approvals and documentation
About you
You will bring (essential criteria):
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Minimum 1 year’s experience with creating Microsoft Copilot agents.
- Minimum 2 year’s experience Advanced Microsoft Power Platform expertise including custom connectors and advanced workflows.
- Minimum 1 year’s scripting experience (e.g. PowerShell, Python or similar)
- Experience with Microsoft 365 and basic system administration
- Basic understanding of AI/ML technologies.
- Ability to analyse straightforward business processes and configure solutions
- Strong problem-solving skills for routine technical challenges
- Good communication skills for user support and requirement gathering
- Ability to work within defined technical standards, change control, and information governance requirements.
- Experience managing stakeholder relationships across multiple business areas strategic recommendations
Desirable Criteria
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Experience in public sector digital transformation or large organisation change programmes, and understanding of local government processes and regulatory requirements
- Professional qualifications in advanced AI agent development, enterprise architecture, project management, or related technical areas
- Knowledge of Azure cloud services and enterprise integration patterns, including Azure AI Engineering and Foundry
- Experience in setting up enterprise security, governance, and compliance requirements and their application
- Experience working with and setting up environments and pipelines, using DevOps principles
Why join us?
This is a chance to work on real, production‑grade AI and Automation solutions at scale, not experiments or proofs of concept.
You’ll help shape how AI and automations are designed, governed, and deployed across a large organisation, building solutions that deliver tangible, organisation‑wide impact.
We offer meaningful technical challenges, strong support for hybrid working, and the opportunity to apply AI and automation where it genuinely improves services and how people work.
If you want your Power Platform and Copilot expertise to have purpose, scale, and visibility, this role delivers all three.
Working for Warwickshire – This is the difference you make
Warwickshire County Council is a place where everyone feels valued, included, safe, supported, and welcome. Our people are at the heart of this vision, could you be one of them!
At Warwickshire County Council we are committed to ensuring Warwickshire’s economy is vibrant and supported by the right jobs, training, skills and infrastructure. Our people vision for Warwickshire County Council is a great place to work where diverse and talented people are enabled to be their best.
Your future matters to us, we provide a generous pension scheme which includes an employer contribution rate of typically around 19 percent per month, to help support your financial security during retirement. The scheme also offers a valuable package of benefits for members and their dependants. To find out more please visit: Warwickshire Pension Fund homepage – Warwickshire Pension Fund'
The benefits we offer include agile working, a valuable part of the pay and reward package for employees working in local government, generous annual leave entitlement, plus bank holidays and an additional day at Christmas, and access to Vivup benefits and discounts platform.
Additional Information
The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required. You must be able to speak and provide advice in accurate spoken English to the public.
We recommend submitting your application as soon as possible. We don't want to keep you waiting so we will be starting the initial shortlist and assessment process while the job advert is running. Please check your emails or applicant account via our jobs portal for any updates on your application
Closing date: 27th July 2026
Interview date: Interviews will start on the week of the 3rd of August 2026. Assessments may be conducted before the closing date for exceptional candidates. Interviews will be in-person, in Shire Hall, Warwick
Should you require application forms in an alternative format / language or any adjustments to be made throughout the application process or upon appointment, please contact
[email protected] and we will make every effort to meet your specific requirements.
Warwickshire County Council is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce.
