Part time customer service bt Work, Jobs in Birmingham (with Salaries)

Inside Sales Acquisition Account Manager
BT Group —Birmingham
- Sales
- IT
- Communication skills

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Inside Sales Acquisition Account Manager

BT Group -
Birmingham

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Job details

Benefits

Company pension

Qualifications

Sales
B2B sales
Telecommunication
IT
Communication skills

Full job description

Req ID: 58979

Job Function: Sales and Commercial

Posting Start Date: 09/07/2026

Posting End Date:

Division: UK Business

Job Location: GBR-Birmingham-Three Snowhill

Advertised Salary: Competitive

About the role

As a Inside Sales Acquisition Account Manage r within BT’s Inside Sales team, this role focuses on generating new business and re‑engaging customers who currently have low or inactive spend with BT.

This is a hands‑on, individual contributor role where success comes from consistent commercial activity, resilience and personal delivery. You’ll work with customers where little relationship currently exists, prospecting and building credibility, identifying opportunity and converting this into revenue across BT’s enterprise portfolio.

This is not an account management or customer success position. Success comes from identifying opportunities, generating pipeline and closing new business. This role is ideal for someone with experience in B2B sales who enjoys hunting out and creating opportunities rather than inheriting them . You may currently work as a Business Development Executive, SDR, BDR, Internal Sales Executive, Telesales Executive or Junior Account Manager.

Over time you could grow into roles with larger customers and more valuable sales cycles. Successful performers can progress into larger customer portfolios, field sales roles or specialist technology sales positions. BT also offers a bespoke sales training programme for learning & development.

What you’ll be doing

Owning and working a portfolio of medium-sized business customers with low or dormant spend

Proactively prospecting, identifying new opportunities and creating conversations with customers where little existing relationship exists

Carrying out outbound engagement and progressing conversations through the full sales cycle

Identifying and qualifying opportunities and converting them into contracted sales

Handling objections and navigating challenges in complex customer situations

Closing your own deals across BT’s enterprise product portfolio

Managing pipeline, forecasting and CRM hygiene to agreed standards

Using insight, data and customer understanding to shape commercial conversations

Essential Skills / Experience

Recent, hands‑on experience in a B2B sales environment , ideally desk‑based or inside sales

Experience generating new business and closing deals through personal effort

Comfortable working in a target‑driven, KPI‑led environment

Able to manage multiple opportunities simultaneously and work at pace

Structured working style with good attention to pipeline and CRM discipline

Clear, confident communication skills with business decision‑makers

Desirable Skills / Experience

Experience selling technology, connectivity or complex service‑based solutions

Background in telecommunications, technology, IT, finance or similiar
Exposure to larger or more fragmented customer portfolios

Motivation to develop commercial capability and progress within a sales career

Our Package

Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include:

50% on target bonus
Access to an online private GP 24/7 for you and your immediate family
Market-leading paid carers leave with up to 2 weeks off
Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay
Discounted EE and BT products, including mobile and broadband
Market leading Pension scheme – 5% from you and 10% from us
Holiday purchase scheme

With over 180 years of heritage, BT Business has brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers in the UK

We’re a leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.

We are Customer-First Challengers, who are Committed, Clear and Connected. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.

As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.

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Inside Sales Acquisition Account Manager

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