Working from home customer service advisor role Work, Jobs in Birmingham (with Salaries)

Customer Service Advisors
Platform Housing Group —Birmingham
- £25,951 a year
- Part-time
- Hybrid work
- Computer literacy
- Communication skills
- Annual leave
- Employee assistance programme
11d
Part Time Customer Service Advisor (12 Month Fixed Term Contract)
West Brom —Birmingham
- £17,802.00 - £17,802.14 a year
- Part-time
- Computer literacy
- Computer skills
- Employee discount
Customer Service Advisor - 9 Month Fixed Term Contract
West Brom —Birmingham
- £24,923 a year
- Full-time
- Computer literacy
- Computer skills
- Employee discount
2d
Customer Experience Advisor
Perk —Birmingham
- Weekend availability
- Hybrid work
- Bar
- English
- Travel
- Relocation assistance
- Annual leave
Customer Service Advisor - Claims
Homeserve —Walsall
- £28,000 a year
- 12 hour shift
- Hybrid work
- Computer literacy
- Computer skills
- Free parking
- Employee assistance programme
Quick apply
8d
Relief Customer Service Advisor (Part Time)
West Brom —Solihull
- £14,241.00 - £14,241.71 a year
- Part-time
- Computer literacy
- Computer skills
- Employee discount
Customer Service Advisor
Wolverhampton Homes —Wolverhampton
- £26,753 - £28,741 a year
- Full-time
1d
Domestic Abuse Helpline Advisor
Trident Reach —Birmingham
- £20,982 a year
- Temporary
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Inbound Sales Advisor
Helping Hands Homecare —Alcester
- £26,780 a year
- Weekend availability
- Hybrid work
- Communication skills
- Employee assistance programme
Quick apply
2d
People Services Advisor
Mitchells & Butlers - HR —Birmingham
- Full-time
- Bar
- Customer service
- Administrative experience
- Annual leave
- Employee discount
Quick apply
3d
Lettings Advisor - Full-Time
Bromford —Wolverhampton
- £28,462 a year
- Hybrid work
- Organisational skills
- IT
- Communication skills
- Employee assistance programme
- Gym membership
Customer Advisor
B&Q —Cannock
- £13.10 an hour
- Part-time
- Customer service
- Annual leave
- Employee assistance programme
1d
Sales Team Lead
BT —Birmingham
- £32,887.90 a year
- Hybrid work
- Training & development
- Annual leave
- Work from home
Retail Sales Advisor - 20 Hours
DFS —Dudley
- £12.71 an hour
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
Resident Experience Advisor - Fixed Term Contract
iQ Student Accomodation —Coventry
- £27,500 a year
- Full-time
- Hotel
- Front desk
- Annual leave
Retail Sales Advisor - Coventry
Oak Furnitureland —Coventry
- £44,700 - £49,950 a year
- Full-time
- Customer service
- Retail sales
- Free parking
- Employee assistance programme
Sales Development Representative - Digital Commerce
Columbus United Kingdom —Birmingham
- Hybrid work
- Business development
- Travel
- Annual leave
- Work from home
Quick apply
Travel Experience Specialist
Perk —Birmingham
- Weekend availability
- Hybrid work
- Bar
- English
- Travel
- Relocation assistance
- Annual leave
Client Support Analyst
Johnson Controls —Solihull
- Full-time
- Hybrid work
- CRM software
- Analysis skills
- Continuous improvement
- Employee assistance programme
- Employee discount
Technology Sales Executive
Softcat —Birmingham
- £26,250 - £28,900 a year
- Sales
- Business development
- Communication skills
- Flexible schedule

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working from home customer service advisor role jobs near birmingham

Customer Service Advisors

Platform Housing Group -
Birmingham

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Job details

Part-time | Full-time | Fixed term contract
£25,951 a year
11 days ago

Benefits

Annual leave
Company pension
Discounted gym membership
Employee assistance programme

Qualifications

Computer literacy
Microsoft Office Suite
Customer support
Customer interaction
Communication skills

Full job description

Salary: £25,951 per annum

Location: Birmingham Business Park (B37 7YD)

Do you have experience in a Contact Centre or Customer Service role?

Now is a great time to join Platform, we are a dynamic, forward-thinking social housing business who offer employees an inclusive and supportive environment with excellent benefits and family friendly policies. You will have access to incredible training and development opportunities.

The role is the first point of contact for our customers, and you will have problem solving conversations with customers every day. You will answer enquiries, ensuring resolution at first point of contact wherever possible, working to set KPIs. This is a key role in leading our company-wide drive to deliver customer service excellence, if you have what it takes to help us deliver that then we want to hear from you.

We are currently recruiting for a number of permanent and fixed-term contract vacancies. The Customer Service Advisors will work on shift patterns between the hours or 8:00am and 5:15pm, Monday to Friday. Weekend working is not required. We are mostly recruiting to full-time positions; however, we do also have part-time options available.

Where will I be working?

During your training period, you will work in our Birmingham office to be able to learn alongside your colleagues. This will be for the first 6 weeks. After this training period, you will be working from home, however you will also be required in the office occasionally for team working days.

What are we looking for from you?

Experience in a customer focused environment.
As you will be the first point of contact for our residents, you will need to have a commitment to getting it right the first time by resolving queries professionally.
Excellent communication skills with the ability to interact with people of all ages and backgrounds.
The ability to use your empathy and people skills to be able to diffuse difficult conversations.
IT literate and good knowledge of Microsoft packages, as you will be required to use different systems whilst speaking to customers.
Due to the requirement to travel into our offices, candidates should be able to commute to our Birmingham Business Park (B37 7YD) office.

What are some of our great benefits?

28 days annual leave (pro rata) with the opportunity to buy and sell leave
Family friendly policies
Medicash health plan membership for all employees which includes access to an employee assistance programme, discounted gym membership and exclusive discounts
Non- contributory Health & Wellbeing plans with cashback for dental, optical, physio and complementary therapies
Reward & Recognition scheme with retailer discounts and cashback.
Pension Salary Sacrifice contribution scheme with employer contributions of up to 12% (inclusive of life assurance and dependent on employee contributions)
Supportive working environment with great learning and development opportunities

We are hosting assessments centres between 2nd September and 9th September. Should you be successful in being shortlisted to attend, we will contact you to arrange a suitable time slot.

Please note that we'll review applications throughout the campaign and would therefore early applications as this position may close earlier than the published closing date

If you have any questions about the role, please contact [email protected]

Apply Now

Refine Your Search

working from home customer service advisor role jobs in birmingham

Customer Service Advisors

Part Time Customer Service Advisor (12 Month Fixed Term Contract)

Customer Service Advisor - 9 Month Fixed Term Contract

Customer Experience Advisor

Customer Service Advisor - Claims

Relief Customer Service Advisor (Part Time)

Customer Service Advisor

Domestic Abuse Helpline Advisor

Inbound Sales Advisor

People Services Advisor

Lettings Advisor - Full-Time

Customer Advisor

Sales Team Lead

Retail Sales Advisor - 20 Hours

Resident Experience Advisor - Fixed Term Contract

Retail Sales Advisor - Coventry

Sales Development Representative - Digital Commerce

Travel Experience Specialist

Client Support Analyst

Technology Sales Executive

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