West midlands police it support officer Work, Jobs in Birmingham B12 (with Salaries)

[6990] Control Room Operator
National Highways —Birmingham
- £29,010.00 - £37,762.50 a year
- Typing
- Communication skills
1d
Public Contact Officer
West Midlands Police —Birmingham
- Full-time
- Annual leave
- Employee assistance programme
11d
Investigator
Ministry of Justice —Birmingham
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Microsoft Office
- Presentation skills
- In-person
- Annual leave
- Employee discount
12d
Digital Forensics Apprentice
West Midlands Police —Birmingham
- Weekend availability
- Bachelor's degree
- Annual leave
- Employee assistance programme
R0228 Scrutiny Panel Coordinator
West Midlands Office of the Police and Crime Commissioner —Birmingham
- £38,169 - £44,700 a year
- Part-time
- Hybrid work
- Supervising experience
- Project management
- Travel
- Annual leave
Quick apply
FTC Covert Finance Support Officer - Counter Terrorism Policing
West Midlands Police —Birmingham
- £28,914 - £32,613 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
10d
Technical Surveillance Officer, Constable - Counter Terrorism Policing
West Midlands Police —Birmingham
- Full-time
- IT
10d
Chief of Staff to the Chief Constable
West Midlands Police —Birmingham
- Full-time
5d
Transferee Roads Policing Officer - West Midlands Police
West Midlands Police —Birmingham
- Full-time
Deputy Safety Officer - PERM
CBS Arena —Coventry
- Weekend availability
- English
- Hotel
- Organisational skills
- Employee assistance programme
7d
Infrastructure Services Senior Analyst
West Midlands Police —Birmingham
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
2d
Practice Team Leader - Joint Legal Services
West Midlands Police —Birmingham
- Full-time
- SharePoint
- Leadership
- Annual leave
- Employee assistance programme
4d
Employment Lawyer - Joint Legal Services
West Midlands Police —Birmingham
- Full-time
- Organisational skills
- Agile
- Communication skills
- Annual leave
- Employee assistance programme
1d
HR Advisor
West Midlands Police —Coventry
- Full-time
- Human resources
- Annual leave
- Employee assistance programme
1d
Casual Wolves Disability FC Coach (Wolves Foundation)
Wolverhampton Wanderers FC —Wolverhampton
- Weekend availability
- Travel
- Organisational skills
- Time management
Transferee - PPU Constables
West Midlands Police —Birmingham
- Weekend availability
- Communication skills
Authorised Firearms Officer (AFO) Transferee Constable
Warwickshire Police —Leek Wootton
- £31,164 - £50,256 a year
- 12 hour shift

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Public Contact Officer
West Midlands Police —Birmingham
Shift pattern - 2 earlies, 2 days, 2 lates and 4 rest days. Make clear timely decisions ensuring calls for service are assessed, graded and dealt with in line…
11d
Investigator
Ministry of Justice —Birmingham
Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services. Strengths relevant to the role.
£20,001 - £40,000 a year
12d

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[6990] Control Room Operator

National Highways -
Birmingham

Apply Now

Job details

£29,010.00 - £37,762.50 a year
1 day ago

Qualifications

GCSE
Typing
Communication skills

Full job description

About the job.

As a Control Room Operator, you’ll be the first line of support when someone makes that crucial roadside call. Whether it's a breakdown, an accident, or an urgent road issue, you'll be the voice of reassurance, the problem-solver, and the one who mobilises the right teams to take action. From setting road signs and signals, to coordinating with emergency services and ensuring our road workers can safely carry out maintenance and upgrades - you’ll be at the heart of it all.

Every day in our Regional Operations Centre is different. It’s fast-paced, dynamic and incredibly rewarding. We take immense pride in our work, knowing that we’re connecting businesses, families, and communities across the country with passion and dedication.

We’re looking for people to join our diverse and energetic team to manage our road networks in the West Midlands region, where you’ll be based at our Regional Operations Centre in Birmingham.

Our Control Room Operator's operate 24/7, 365 days of the year, so our operators work 6 days on, 3 days off. Consisting of: 3 earlies (6am 2.26pm), 3 lates (2pm 10.26pm), 3 rest, 3 covers (can be any of these shifts), 3 nights (10pm 6.26am), 3 rest.

The salary for the position is £29,010 plus 25% shift allowance (combined salary of up to £36,262.50), increasing to £30,210 plus shift allowance after 9 months successful probation (combined salary of up to £37,762.50).

Want to find out more about our Control Rooms, take a look here!

Monitoring live traffic conditions, using a range of tools and technologies, such as CCTV cameras, traffic sensors, and real-time data feeds, to keep an eye on traffic flow, congestion, and incidents.
Incident management, when an incident occurs, such as an accident, breakdown, or severe weather event, ROC operators are among the first to respond. You’ll coordinate the immediate response, which might involve dispatching traffic officers, alerting emergency services, or setting up road closures and diversions.
Providing accurate and timely information to road users. This can include updating digital road signs (Variable Message Signs), coordinating with local media, and providing updates to traffic information services.
Working closely with various stakeholders, including the police, fire services, and local authorities, to manage incidents and ensure the safety of road users.
Playing a role in coordinating road maintenance activities and construction work, ensuring that such operations are carried out safely and with minimal disruption to traffic.

About you.

We are looking for people who are great communicators and proficient problem-solvers. If you put safety first, take ownership of your work, show passion for what you do, work effectively in a team, and demonstrate integrity in how you do it then you’ll be a great fit for our organisation.

Some skills and requirements we are looking for include;

Decision-making and problem-solving skills
Excellent communication skills and telephone manner
Ability to work calmly under pressure
Comfortable with technology and able to quickly learn new systems
A high level of typing proficiency

Other Requirements

GCSE Maths and English (Grade C/4 or above), or equivalent. However, if you do not have these qualifications, please do still apply, as we’re likely to accept applicants who have relevant work experience or similar level qualifications.
Prepared to work shifts as part of a 24/7 cover.

About us.

Here at National Highways, we manage and improve England’s motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers and delivery, and at the core of this, are our values of passion, integrity, safety, teamwork and ownership.

Operations is at the heart of keeping the strategic road network moving and ensuring our customers get the best possible experience when using our roads.

We address over 39,000 customer enquiries every month, plan and deliver all maintenance activities on the network, drive efficiencies and improvements across our systems and roads, and respond to incidents across 4,500 miles of motorways and major A-roads that we manage. All to make sure National Highways customers have safer, smoother, and more reliable journeys.

We are committed to creating a diverse environment and welcome applicants from all backgrounds.

Please note, the advert may close ahead of the deadline if we receive a large number of applications.

Apply Now

Refine Your Search

west midlands police it support officer jobs in birmingham b12

[6990] Control Room Operator

Public Contact Officer

Investigator

Digital Forensics Apprentice

R0228 Scrutiny Panel Coordinator

FTC Covert Finance Support Officer - Counter Terrorism Policing

Technical Surveillance Officer, Constable - Counter Terrorism Policing

Chief of Staff to the Chief Constable

Transferee Roads Policing Officer - West Midlands Police

Deputy Safety Officer - PERM

Infrastructure Services Senior Analyst

Practice Team Leader - Joint Legal Services

Employment Lawyer - Joint Legal Services

HR Advisor

Casual Wolves Disability FC Coach (Wolves Foundation)

Transferee - PPU Constables

Authorised Firearms Officer (AFO) Transferee Constable

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