Customer care team leader Work, Jobs in Bishop's Stortford, Hrt (with Salaries)

Team Leader
Mountain Warehouse —Bishop's Stortford
- £13.32 an hour
- Part-time
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Retail and Post Office Team Lead (Manager level)
UOE UK Ltd —Potters Bar
- £14.40 an hour
- Weekend availability
- Management
- Sales
- Customer service
- Health & wellbeing programme
- Employee discount
Quick apply
1d
Key Lead - Grand Arcade, Hollister
Hollister —Cambridge
- £15.10 an hour
- Management
- Sales
- Supervising experience
- Store discount
- Employee discount
People & Service Team Leader
River Island —Cheshunt
- Weekend availability
- Sales
- Leadership
- Communication skills
- Annual leave
- Employee discount
Quick apply
10d
IT Support Team Leader
Stonebridge Mortgage Solutions Limited —Basildon
- Full-time
- Windows
- Supervising experience
- Mentoring
- Employee assistance programme
- Employee discount
Quick apply
Team Leader
Swim Sports Company Ltd —Hitchin
- £27,000 - £28,000 a year
- Weekend availability
- Hospitality
- Sales
- Customer service
- Employee discount
Quick apply
13d
GTS Team Leader
Computacenter —Hatfield
- Team management
- Driving
- Mentoring
1d
Radiology Administrator Team Leader
Nuffield Health —Brentwood
- Full-time
- Customer service
- Computer skills
- Communication skills
- Annual leave
- Employee discount
Lead Nightshift Manager
Sainsbury's —London
- From £40,000 a year
- Night shift
- Management
- Leadership
- Employee discount
Sales Team Leader
Simplify Group —Cambridge
- £31,672.50 a year
- Full-time
- Sales
- Customer service
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
Main - Team Leader
WHSmith Travel —London
- Full-time
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
11d
Retail and Post Office Lead
UOE —Potters Bar
- £14.40 an hour
- Weekend availability
- Management
- Sales
- Microsoft Office
1d
Product Team Leader
River Island —Stevenage
- Part-time
- Sales
- Communication skills
- Time management
- Annual leave
- Employee discount
Quick apply
10d
Operational Excellence Site Lead
Leonardo UK Ltd —Basildon
- Full-time
- Hybrid work
- Management
- Engineering
- Leadership
- Flexible schedule
- Referral programme
Administration Lead
Bancroft Medical Centre —Hitchin
- £14 - £15 an hour
- Full-time
- Microsoft Outlook
- Customer service
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
3d
CS Team Managers - Customer Service Team Manager
Hermes Europe —Enfield
- £12.71 an hour
- Communication skills
9h
Knoopologist (Team Leader)
Knoops- Cambridge —Cambridge
- £13.50 an hour
- Part-time
Quick apply
4d
Ecommerce Retail Media Lead
Ocado Retail —Hatfield
- Full-time
- Hybrid work
- Analysis skills
- Leadership
- Communication skills
Service Team Manager
B&Q —Cambridge
- £31,500 - £35,500 a year
- Part-time
- Driving
- Annual leave
- Employee assistance programme
UK Team Leader (Chain 1 & 5)
Mountain Warehouse —Biggleswade
- £13.32 an hour
- Part-time
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
14d

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Team Leader

Mountain Warehouse -
Bishop's Stortford

Quick apply

Job details

Permanent | Part-time
£13.32 an hour

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount
Referral programme

Qualifications

Communication skills

Full job description

Description

20 hours - 3/4 out of 7 days

Are you a confident and passionate leader with a knack for motivating teams to deliver their best? Do you thrive in a fast-paced retail environment where exceptional customer service, innovative visual merchandising, and operational excellence are key? If so, Mountain Warehouse has the perfect opportunity for you!

We’re looking for a Team Leader to guide and inspire our retail team to exceed targets while creating a welcoming, vibrant shopping experience that leaves a lasting impression on every customer.

Key Responsibilities

Leadership & Team Development:

Foster a collaborative and supportive team environment, uniting colleagues around shared goals.
Drive continuous growth by coaching, training, and mentoring your team.
Keep your team informed and engaged through clear, open communication.
Empower your team with up-to-date product knowledge to meet customer needs confidently.

Operational Excellence:

Uphold impeccable shop floor standards, ensuring stock presentation, ticketing, and organisation are on point every day.
Oversee daily store operations, including opening and closing duties, to ensure smooth workflows.
Lead engaging visual merchandising efforts to create a clean and inviting space for customers and colleagues alike.
Prioritise Health & Safety, safeguarding the wellbeing of your team and customers.

Sales & Performance:

Motivate your team to meet and exceed sales targets and KPIs.
Identify growth opportunities for team members and suggest strategies for their development.

Customer Experience:

Set the standard for exceptional customer service and ensure it’s delivered consistently.
Resolve customer concerns promptly and professionally, creating memorable shopping experiences.
Represent the Mountain Warehouse brand with enthusiasm and professionalism.
Build connections within the local community, enhancing the store’s personal and welcoming atmosphere.

We would love to meet someone who is

Passionate about delivering outstanding customer service.
A confident and reliable motivator, with a talent for inspiring others.
Experienced in all areas of retail, from stock control to visual merchandising.
A strong communicator who can engage at all levels and provide constructive feedback.
Proactive and results-driven, with a track record of setting and achieving goals.
Approachable, trustworthy, and a natural team player.
Skilled at problem-solving within company guidelines and policies.

What's in it for you?

Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary
50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
28 days annual leave, including Bank Holidays
Access to Employee Assistance Programme, and a Colleague Hardship Scheme
Generous Colleague Referral Incentive
Auto-enrolment Pension scheme
A stable, successful and supported environment
Length of service awards

You're not just working in a store; you're shaping an experience and creating a legacy. Embrace the adventure, for you are the driving force of positive change!

INDMP

About Mountain Warehouse

At Mountain Warehouse, we’re passionate about helping our customers enjoy the great outdoors. With a focus on sustainability, we design quality products that are made for adventure and built to last, whether it’s for hiking, running, skiing, or just exploring closer to home. As a team, we’re united by our passion for the outdoors, our commitment to exceptional customer service, and our belief in working together to achieve great things.

We value individuality and teamwork, believe diversity drives innovation and success, and are committed to building an inclusive and supportive workplace where everyone feels valued and empowered. Whether you’re creating an exceptional in-store experience, driving innovation behind the scenes, or shaping the future of our brand, every role plays a part in bringing Mountain Warehouse to life. If you’re excited about adventure, retail, and making a difference, we’d love to hear from you!

Quick apply

Refine Your Search

customer care team leader jobs in bishop's stortford, hrt

Team Leader

Retail and Post Office Team Lead (Manager level)

Key Lead - Grand Arcade, Hollister

People & Service Team Leader

IT Support Team Leader

Team Leader

GTS Team Leader

Radiology Administrator Team Leader

Lead Nightshift Manager

Sales Team Leader

Main - Team Leader

Retail and Post Office Lead

Product Team Leader

Operational Excellence Site Lead

Administration Lead

CS Team Managers - Customer Service Team Manager

Knoopologist (Team Leader)

Ecommerce Retail Media Lead

Service Team Manager

UK Team Leader (Chain 1 & 5)

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