2nd line support Work, Jobs in Bishopthorpe, Nyk (with Salaries)

Application Support Analyst - 2nd Line
System C —Leeds
- Full-time
- Windows
- SQL
- Analysis skills
13d
1st/2nd Line IT Support - £27,000-£34,000
Humnize —Wetherby
- £27,000 - £34,000 a year
- Rotating shift
- Azure
- Computer networking
- Linux
- Free parking
Technical Systems Administrator
TPP —Leeds
- £45,000 a year
- Windows
- Microsoft Office
Junior Application Support Analyst
System C —Leeds
- Full-time
- Customer service
- SQL
- IT
13d
IT Support Engineer
Optionbox Ltd —Leeds
- From £25,000 a year
- Full-time
- Hybrid work
- Windows
- Computer networking
- SharePoint
- Referral programme
Quick apply
IT Infrastructure Engineer
Pavers —York
- Full-time
- Azure
- Management
- Windows
- Free parking
- Employee discount
Quick apply
4d
Service Desk Analyst
Brabners —Leeds
- Monday to Friday
- Hybrid work
- IT
- Communication skills
- Annual leave
- Life insurance
3d
Technical Support Specialist
Diagnostic Healthcare Ltd —Farsley
- From £27,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
12d
Mid Level PHP/ PostGreSQL Developer
D. M. Keith —Leeds
- £35,000 - £39,000 a year
- Full-time
- JavaScript
- SharePoint
- APIs
- Flexible schedule
Senior Mainframe Developer
NEXT —Pontefract
- £51,400 - £59,400 a year
- Full-time
- Azure
- SQL
- Continuous improvement
- Free parking
- Employee discount
SAP Functional Analyst
Quorn Foods —Leeds
- Full-time
- Annual leave
- Employee assistance programme
Quick apply
7d
Sports & Retail Service Lead
evoke —Leeds
- Weekend availability
- Hybrid work
- AWS
- Annual leave
- Work from home
12d
Snr IT Analyst/IT Engineer
Upshot Engineering UK Ltd —Leeds
- £40,000 - £50,000 a year
- Full-time
- Azure
- Engineering
- English
- Free parking
Quick apply
Security Governance & Assurance Analyst - Flutter UKI, Hybrid (Fixed-term, 6 months)
Flutter Entertainment —Leeds
- Hybrid work
- Communication skills

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1st/2nd Line IT Support - £27,000-£34,000
Humnize —Wetherby
A full, clean driving licence and access to your own vehicle (site visits are part of the role). The role is the first point of contact for clients, but it goes…
£27,000 - £34,000 a year
1st/2nd Line Support Analyst
Ramsdens Financial Ltd —Stockton-on-Tees
Sound capability handling support calls. Handling cash balancing issues in a retail environment. To log all support calls and prioritise them accordingly.
From £15.18 an hour
Quick apply
5d

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Application Support Analyst - 2nd Line

System C -
Leeds

Apply Now

Job details

Full-time
13 days ago

Qualifications

Microsoft Windows Server
Jira
Microsoft SQL Server
Windows
SQL
Analysis skills
Confluence
Application support
Communication skills
T-SQL

Full job description

Description

Join a collaborative team supporting technology that makes a real difference in local communities.

We are looking for an Application Support Analyst to help deliver high-quality support for market-leading education and social care software used by local authorities. This is a hands-on, customer-facing role where you will solve complex technical issues and build strong relationships with clients.

What you'll be doing

Deliver 2nd and 3rd line application support within a structured support team
Investigate and resolve incidents using Jira and other diagnostic tools
Analyse logs, SQL data, and system behaviour to identify root causes
Collaborate with development, product, and third-party teams to resolve issues
Replicate defects and support bug identification and resolution
Communicate clearly with customers, providing regular updates
Take ownership of customer issues and ensure delivery within agreed SLAs
Support both hosted and on-premise environments

What we're looking for

Strong analytical and problem-solving skills
Experience with SQL Server and writing SQL or T-SQL queries
Background in 2nd line application or software support
Knowledge of Microsoft Windows Server environments
Ability to manage and prioritise workloads effectively
Strong communication skills, written and verbal
A collaborative mindset, with the confidence to work independently

Desirable experience

3rd line support exposure
Jira or Confluence experience
Experience supporting external customers remotely
Knowledge of social care or education systems

Why join us

You will be part of a supportive, inclusive team that values ownership, collaboration, and continuous learning. The environment is fast-paced and evolving, offering opportunities to grow your technical expertise while making a meaningful impact.

If you enjoy solving problems, working closely with customers, and taking pride in delivering high-quality outcomes, we would love to hear from you.

Apply today to take the next step in your career.

Apply Now

Refine Your Search

2nd line support jobs in bishopthorpe, nyk

Application Support Analyst - 2nd Line

1st/2nd Line IT Support - £27,000-£34,000

Technical Systems Administrator

Junior Application Support Analyst

IT Support Engineer

IT Infrastructure Engineer

Service Desk Analyst

Technical Support Specialist

Mid Level PHP/ PostGreSQL Developer

Senior Mainframe Developer

SAP Functional Analyst

Sports & Retail Service Lead

Snr IT Analyst/IT Engineer

Security Governance & Assurance Analyst - Flutter UKI, Hybrid (Fixed-term, 6 months)

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