Change analyst Work, Jobs in Bitton, Gls (with Salaries)

IT Service Desk Analyst
Bath Spa University —Bath
- £29,588 - £33,002 a year
- Full-time
- Hybrid work
- Microsoft Office
- University
- Communication skills
- Annual leave
- Employee assistance programme
Change and Release Analyst
Boeing —Bristol
- Microsoft Office
- Organisational skills
- Life insurance
1d
Change Management Consultant (Analyst) - Defence
PA Consulting —Bristol
- Full-time
- Hybrid work
- Communication skills
- Annual leave
Quick apply
SharePoint Analyst
Buro Happold —Bath
- Azure
- Analysis skills
- SharePoint
- Employee assistance programme
- Employee discount
Senior Analyst - Data Enrichment
Somerset Bridge Group —Cribbs Causeway
- £68,000 - £75,000 a year
- Full-time
- Hybrid work
- SQL
- Communication skills
- Python
- Annual leave
- Referral programme
Quick apply
9d
Digital Transformation Consultants
i3Works —Bristol
- £45,000 - £70,000 a year
- Full-time
- Hybrid work
- Business development
- Continuous improvement
- Agile
- Annual leave
- Life insurance
Test Analyst
Computershare —Bristol
- Full-time
- Hybrid work
- Scripting
- Software development
- Agile
- Work from home
Lasernet Document Analyst (18m FTC)
Rotork —Bath
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Azure
- Agile
Quick apply
IT Service Desk Analyst
Office for Students —Bristol
- £29,187 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- Microsoft Office
14d
Business Analyst
Buro Happold —Bath
- Hybrid work
- Analysis skills
- IT
- Banking
- Employee assistance programme
- Employee discount
Data Insights & Business Intelligence Analyst
TLT —Bristol
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Communication skills
1st Line Technical Analyst
Xerox —Bristol
- Full-time
- Hybrid work
- Customer service
- Windows
- Microsoft Office
Business Analyst, People Transformation, Human Capital, Defence & Security, Technology and Transformation
Deloitte —Bristol
- Hybrid work
- Business development
- Analysis skills
- Organisational skills
Service Analyst
Leonardo UK Ltd —Bristol
- £31,253 - £34,000 a year
- Full-time
- Hybrid work
- DevOps
- Data analysis skills
- Organisational skills
- Employee discount
- Flexible schedule
4d
Pricing Analyst
RAC —Bristol
- Up to £35,000 a year
- Hybrid work
- SQL
- Analysis skills
- Communication skills
- Annual leave
- Flexible schedule
Business Analyst - Information Management and Digital Transformation
Assystem —Bristol
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Annual leave
- Flexible schedule
14d
Business Analyst
Equisoft —Bath
- Up to £55,000 a year
- Full-time
- Hybrid work
- SQL
- Financial services
- SDLC
- Life insurance
2d
Lead Service Desk Analyst
Rotork —Bath
- Full-time
- Hybrid work
- Continuous improvement
- Leadership
- Communication skills
Quick apply
9d
Senior Performance Analyst (GOV.UK)
Government Digital Service —Bristol
- £56,850 a year
- Full-time
- Hybrid work
- Presentation skills
- APIs
- Agile
- Annual leave
- Employee assistance programme
14d
Energy Billing Analyst
Optimised Group —Bristol
- Microsoft Excel
- Analysis skills
- Communication skills
- Annual leave
- Life insurance

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IT Service Desk Analyst

Bath Spa University -
Bath

Apply Now

Job details

Full-time
£29,588 - £33,002 a year

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Employee discount
Pay rise
Car scheme

Qualifications

ITIL Certification
Microsoft Office
Adobe Creative Suite
ITIL
IT support
Mac OS
Communication skills
Active Directory
CompTIA A+

Full job description

Description

We are currently seeking an IT Service Desk Analyst to provide specialist technical support to staff and students of the University as part of the IT Service Desk team. The University’s endpoint environment comprises approximately 50% Apple and 50% PC platforms.

About the Role

Within this role you will provide first-line support for hardware and software issues, ensuring a high standard of service delivery. You will be the routine contact point for IT support, troubleshooting and resolving straightforward issues while escalating complex cases as needed. Responsibilities include documenting service requests, assisting with diagnostics, testing solutions, and maintaining IT systems. You'll collaborate with wider IT teams, contribute to the IT support knowledge base, and support staff with digital technologies.

About You

A patient, empathetic, and customer-focused approach to first-line problem-solving.
Strong communication skills (verbal and written) including the ability to explain technical issues to non-technical users.
Willingness to learn and adapt to new technologies, policies and procedures.
Experience of supporting Windows, macOS, mobile, Office 365 and Adobe Creative Cloud apps.
Experience in an IT support role in a high-volume public-sector environment.
Knowledge of working with Service Desk systems (remote access, Active Directory, Microsoft 365, ticketing systems, Entra).
Understanding of security best practices (MFA, OTP, data protection, device security).
iTIL Foundation certification and/or experience in an ITIL environment and/or CompTIA A+.

For further information on the essential and desirable skills we’re looking for, please refer to the attached Job Description.

Additional Information

Salary Grade - Starting from £ 29,588 rising to £ 33,002 per annum

The salary range shows the potential maximum pay progression in addition to any annual inflationary increase to your pay. Please note that our default position is to appoint into the lower end of the range, unless there are exceptional circumstances.

Please note that as of April 2024, there has been a change in the UK’s sponsorship threshold. Regrettably as the salary for this role falls beneath this, you will not be eligible for sponsorship therefore your application will automatically be rejected.

Staff Benefits

We offer a wide range of great benefits at BSU, including

Generous pension scheme (Local Government Pension Scheme/Teacher's Pension Scheme). This is a defined benefit pension scheme which pays members a secure income for life, post-retirement
Enhanced paid leave - 41 - 46 days depending on the role (Full Time) - more details here: https://apphub.bathspa.ac.uk/StaffBenefits
Family friendly policies including hybrid working, flexible work environment, on-site nursery, and a sector-leading enhanced maternity scheme
Employee Assistance Programme which offers access to on-demand GP appointments, wellbeing support and advice, and access to counselling
Transport schemes including Electric Vehicle Scheme and Cycle to Work
Wide range of discounts and financial benefits, accessed through and easy-to-use app

For further details about all our staff benefits, have a look at our rewards page: https://www.bathspa.ac.uk/work-at-bath-spa/rewards-and-benefits/

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

About Bath Spa University

At Bath Spa University, we believe in the power of education to break down barriers to opportunity and to transform lives. We are the Professionally Creative for the future. Professional Creativity transcends subject disciplines, and is just as important for our sciences, education, business and law subjects as it is for our sector leading creative industries provision. We connect learners, staff and external partners with applied research and innovation. We power inclusive growth through skills development and practice based, innovation – intensive learning for all.

Our main Newton park campus is based in stunning countryside just a few minutes from a World Heritage City. We are also proud to offer courses to students at our other campuses around Bath, and in London at our Canary Wharf and Hackney sites.

An impressive 84% of our staff said they would recommend the University to a friend as a good place to work.

We are a community of colleagues, striving for excellence to ensure students thrive. Our values are:

Respect
Inclusivity
Collaboration
Sustainability

We are committed to maintaining a safe and secure environment for our students, staff, and community. We foster inclusivity, celebrating and respecting differences. We welcome diversity and encourage applications from all backgrounds and genders. We consider our recruitment practices to be comprehensive and unbiased; ensuring fairness, transparency, and equal opportunity for all.

Apply Now

Refine Your Search

change analyst jobs in bitton, gls

IT Service Desk Analyst

Change and Release Analyst

Change Management Consultant (Analyst) - Defence

SharePoint Analyst

Senior Analyst - Data Enrichment

Digital Transformation Consultants

Test Analyst

Lasernet Document Analyst (18m FTC)

IT Service Desk Analyst

Business Analyst

Data Insights & Business Intelligence Analyst

1st Line Technical Analyst

Business Analyst, People Transformation, Human Capital, Defence & Security, Technology and Transformation

Service Analyst

Pricing Analyst

Business Analyst - Information Management and Digital Transformation

Business Analyst

Lead Service Desk Analyst

Senior Performance Analyst (GOV.UK)

Energy Billing Analyst

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