Senior customer service representative Work, Jobs in Blackbird Leys, Oxf (with Salaries)

Senior Commercial Executive
NielsenIQ —Oxford
- £32,200 - £40,000 a year
- Full-time
- Employee assistance programme
- Flexible schedule
Quick apply
Customer Success Business Unit Director
NielsenIQ —Oxford
- £66,860 a year
- Full-time
- Hybrid work
- AI
- Analytics
- Employee assistance programme
Quick apply
5d
Senior Customer Success Manager
Rocket Software —Newbury
- Full-time
- Databases
- Bachelor's degree
- Mentoring
Customer Experience Lead (Fixed Term Contract)
Oxford University Press —Oxford
- Hybrid work
- Leadership
- Communication skills
- Employee discount
Senior Strategic Analyst
Oxford University Press —Oxford
- £65,000 a year
- Full-time
- Hybrid work
- AI
- Communication skills
- Employee discount
3d
Senior Journal Manager - Production
Oxford University Press —Oxford
- Hybrid work
- Computer literacy
- Analysis skills
- Presentation skills
- Employee discount
Home Admissions Officer
Buckinghamshire New University —High Wycombe
- £29,588 - £33,002 a year
- Weekend availability
- Hybrid work
- Continuous improvement
- Recruiting
- Organisational skills
- Annual leave
- Employee discount
1d
Insights Manager
NielsenIQ —Oxford
- £45,500 - £76,950 a year
- Full-time
- Hybrid work
- Presentation skills
- Team management
- Leadership
- Employee assistance programme
Quick apply
General Catering Manager
BaxterStorey UK —Oxford
- £41,000 a year
- Weekend availability
- Continuous improvement
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Senior Marketing Manager
Oxford University Press —Oxford
- Hybrid work
- Analysis skills
- Communication skills
- Employee discount
2h
Accounts Assistant
Hachette —Didcot
- Organisational skills
- Computer skills
- Communication skills
- Free parking
- Employee assistance programme
4d
Accounts Assistant
Hachette UK —Didcot
- £25,000 - £30,000 a year
- Full-time
- Organisational skills
- Computer skills
- Communication skills
- Free parking
- Employee assistance programme
4d
Operations Director
BaxterStorey UK —Earley
- Full-time
- Sales
- Hotel
- Business development
- Employee assistance programme
- Employee discount
Quick apply
Senior Product Assurance Manager
Astroscale —Didcot
- £60,000 - £94,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Quality control
- Travel
- Life insurance
- Sick pay
Assistant Product Owner (Fixed Term Contract)
Oxford University Press —Oxford
- Hybrid work
- Agile
- Communication skills
- Employee discount
8d
Deskside Analyst
Hachette —Didcot
- Continuous improvement
- Communication skills
- Annual leave
- Employee discount
SVP Regulatory Affairs & Quality Assurance
PrecisionLife Ltd —Oxford
- £85,000 - £105,000 a year
- Full-time
- Hybrid work
- Doctoral degree
- Computer Science
- Engineering
- Free parking
- Annual leave
Quick apply
11d
Operations Manager
VINCI Facilities UK —Abingdon
- Full-time
- In-person
- Training & development
- Leadership
Quick apply
Group Reward Director
Oxford University Press —Oxford
- Hybrid work
- Leadership
- Employee discount
Head of Marketing
Rebellion —Oxford
- Full-time
- Leadership
- Communication skills
- Free parking
- Relocation assistance
Quick apply
4d

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senior customer service representative jobs near blackbird leys, oxf

Senior Commercial Executive

NielsenIQ -
Oxford

Quick apply

Job details

Full-time
£32,200 - £40,000 a year

Benefits

Employee assistance programme
Flexible schedule

Qualifications

Pricing
Account-based growth strategy development
Sales contract negotiation
Client engagement
Partnership building
Contract renewal support
Customer renewal management
Relationship management
Strategic selling
Networking
Business lead generation

Full job description

Job Description

About the Job
This is a fantastic opportunity for an experienced Sales person who has prior experience in managing their own sales target, engaging with and generating new revenue from existing clients. The Senior Commercial Executive combines an excellent knowledge of the FMCG industry and a deep understanding of NIQ products and services.

You will be responsible for aligning key customer priorities and insights back to NIQ’s capabilities, identifying & converting opportunities to deepen commercial relationships and drive additional revenue.

You will be responsible for owning the commercial relationship with the clients, delivering on the revenue plans by negotiating the renewal of continuous services whilst identifying opportunities to meet growth targets. You will develop effective relationships between individuals and teams both internally and with clients, to provide best in class NIQ / client commercial partnerships. You'll devise a strategic approach for developing a group of clients through agile and flexible solutions that deliver value in a profitable way. We are looking for someone who is ready to drive positive change, be a good team member, challenge wider business processes and be fully driven by achieving success with the support of the wider industry team.

Your Responsibilities

Building and maintaining strong networking and engagement with key players in client networks
Understanding how to price NIQ's products and the processes we use.
Ownership of a portfolio of clients worth around $3m+ per annum, responsible for renewals, incremental sales and relationship management for these clients, together with accurate and timely account planning and revenue forecasting
Own the planning and pricing strategy, Commercial documentation creation and pitch presentations for RFPs
Be the voice of the client within NIQ, owning the quarterly review and JBP processes with your Customer Success counterparts and be a point of escalation for the client for any problems that need support solving
Work collaboratively with other teams within NIQ to maximise the client experience

Your Qualifications

Minimum of 3 years experience in a commercial role.
A proven track record in Sales and managing a target.
Ability to build and maintain client relationships.
Experience selling enterprise based solutions.
A proven ability to generate and convert leads across a portfolio of existing clients.
An understanding of the issues facing FMCG manufacturer and retailers.
FMCG experience and understanding of data would be an advantage.

What We offer

32,000 EUR - 40,000 EUR Annually. Placement within the range will depend on objective criteria including experience, skills, and internal equity considerations. We are committed to equal pay and pay transparency. Remuneration decisions are made using gender-neutral and objective criteria.
In addition, a variable remuneration, for example in the form of a performance- or sales-related bonus, may be granted for this position.
Insights into NIQ and current market developments
Opportunity to work on exciting projects with well-known clients
Flexible working hours
A motivated, international team
The opportunity to take on responsibility and contribute your own ideas

Additional Information

Our Benefits

Flexible working environment
Volunteer time off
LinkedIn Learning
Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion

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senior customer service representative jobs in blackbird leys, oxf

Senior Commercial Executive

Customer Success Business Unit Director

Senior Customer Success Manager

Customer Experience Lead (Fixed Term Contract)

Senior Strategic Analyst

Senior Journal Manager - Production

Home Admissions Officer

Insights Manager

General Catering Manager

Senior Marketing Manager

Accounts Assistant

Accounts Assistant

Operations Director

Senior Product Assurance Manager

Assistant Product Owner (Fixed Term Contract)

Deskside Analyst

SVP Regulatory Affairs & Quality Assurance

Operations Manager

Group Reward Director

Head of Marketing

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