Hotel front office manager Work, Jobs in Blackfield, Ham (with Salaries)

Cluster Reception Manager - Live in optional
Switch Hospitality —Bournemouth
- Full-time
- Computer literacy
- Hotel
- Team management
- Life insurance
Quick apply
Multi Hotel Front Office Manager
AccorHotel —Southampton
- £30,000 - £33,000 a year
- Full-time
- Hotel
Quick apply
Assistant Reception Manager
The NICI Lymington —Lymington
- Weekend availability
- Hotel
- Front desk
- Training & development
- Employee discount
Quick apply
14d
General Manager
HandPickedHotels —Brockenhurst
- Hotel
- Training & development
- Employee assistance programme
- Employee discount
Reception Manager
The NICI Lymington —Lymington
- Weekend availability
- Hotel
- Front desk
- Training & development
- Employee discount
Quick apply
14d
Cluster Front Office Manager
Sinah Warren Coastal Hotel —North Hayling
- Up to £35,000 a year
- Part-time
- Hotel
- Front desk
- Budgeting
- Free parking
- Annual leave
11d
Duty Manager, Hotel du Vin
Hotel Du Vin —Winchester
- Hospitality
- Hotel
- Restaurant
- Employee assistance programme
- Employee discount
Quick apply
18h
Reception Supervisor
Chewton Glen Hotel & Spa —New Milton
- £27,666 a year
- Weekend availability
- Hotel
- Organisational skills
- Front desk
- Employee discount
Quick apply
Regional Night Manager
The Queens hotel & Spa —Bournemouth
- £29,000 a year
- Full-time
- Hotel
- Front desk
- Life insurance
Quick apply
Receptionist - Full Time and Part Time
Chewton Glen Hotel & Spa —New Milton
- £10,574.72 - £26,436.80 a year
- Weekend availability
- Hotel
- Organisational skills
- Front desk
- Employee discount
Quick apply
11d
Receptionist
The West Cliff Hotel Bournemouth —Bournemouth
- £26,436.80 a year
- Full-time
- Computer literacy
- Hotel
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply

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Cluster Reception Manager - Live in optional

Switch Hospitality
Bournemouth

Quick apply

Job details

Full-time

Benefits

Company pension
Life insurance

Qualifications

Front of house supervision
Guest relations
Closing procedures
Computer literacy
Internal department liaison
Complaint handling
Performance management
Team management
Risk management
Conflict management
Mentoring
Front desk
Employee performance appraisals
Computer skills
Professional development mentoring
Training & development
Cash handling
Hotel front office operations

Full job description

Job Advert

Are you passionate about hospitality and delivering magic guest service?

This is something that all employees at our Bournemouth hotels have in common. It is their dedication to creating a home away from home atmosphere that keep our guests coming back to stay.

We believe that our employees are the key to magical guest service, for this we look for a candidate who shares our vision and looks for opportunities to provide magic service.

Our wide range of employee benefits and personalised training and development plans ensure that our team love where they work. These include a full benefits online platform, meals on duty, a pension plan, life insurance, magic treats, birthday celebrations and staff social events, plus many more.

We now have an exciting opportunity for a Cluster Front Office Manager to join our Bournemouth hotels.

As a Cluster Front Office Manager, you will be required to master the art of versatility and inject some energy whilst completing a variety of duties. The main duties expected within the role are:

Know and conduct Standard Operating Procedures for the day and night shift and to be conversant with all areas of Front Office Procedures.
To strictly follow the Switch Bournemouth, Brand Standard policy and Laws in terms of Data Protection and Personal Identifiable Information and ensure the front office team (including Nights) is aware and trained in this area.
Ensure accurate control measures are implemented and communicated to staff for cash handling, till and banking and ensure this is adhered to by all members of staff at all time.
To manage the daily running of the department by providing supervisor support such as voiding transactions, amending transactions and managing customer and staff complaints.
To achieve targets that have been set for the department, such as room revenue and upselling and monitor performance. This includes individual’s member’s targets.
Proactively think and act upon innovative ideas to improve guests experience and increase business but ensure that this is achieved in line with budget.
To ensure a thorough and detailed handover is produced after every shift for the Night team.

To communicate marketing strategies to the relevant departments frequently to ensure business success.
To be competent at operating standard office equipment as well as computers and all I.T and communication systems.
To proactively reduce the risk of business and guest information being shared by means necessary as advised by the Reception Managers.
Oversee the Front of House team members whilst on duty and ensure that all regular security checks are carried out and recorded
To assist in ensuring payroll is in line with budget.
Monitor the movement and use of petty cash and ensuring it is being used for the correct purposes.
To be flexible with working hours to meet the demands of the business
To create and maintain good working relationships with colleagues in the Reception team and other departments throughout the hotel.
When possible, support the team in times of staff shortages and to cover absences.
Carry out 4 week and 26 week reviews on all employees under your direction.
Manage day-to-day staffing requirements, plan and assign work, and establish performance and development goals for employees. Provide mentoring, coaching and regular feedback to help manage conflict and improve employee performance.

We are continually evolving, and our team do too, there is no red tape or corporate conflict with us!

We Evolve – You Evolve – We Grow Together

If the position of Cluster Front Office Manager is the opportunity that you are looking for please apply with your CV. We request that this is in PDF format.

We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

Quick apply

Refine Your Search

hotel front office manager jobs in blackfield, ham

Cluster Reception Manager - Live in optional

Multi Hotel Front Office Manager

Assistant Reception Manager

General Manager

Reception Manager

Cluster Front Office Manager

Duty Manager, Hotel du Vin

Reception Supervisor

Regional Night Manager

Receptionist - Full Time and Part Time

Receptionist

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