Bilingual receptionist Work, Jobs in Blackpool, Lan (with Salaries)

Hotel Receptionist
THE PRESIDENT HOTEL —Blackpool
- £12.21 - £13.01 an hour
- Part-time
- Bilingual
- Hospitality
- Hotel
Quick apply
18h
Hotel Receptionist
Y7 Hotels Ltd —Blackpool
- £12.71 an hour
- Full-time
- Bilingual
- Hospitality
- Hotel
Quick apply

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Hotel Receptionist

THE PRESIDENT HOTEL -
Blackpool

Quick apply

Job details

Permanent | Part-time
£12.21 - £13.01 an hour
18 hours ago

Qualifications

Bilingual
Hospitality
Multilingual
Organisational skills
Front desk
Guest services
Phone etiquette
Communication skills
Hotel experience

Full job description

Job Overview
We are seeking a professional and friendly Hotel Receptionist to join our team. The successful candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role involves managing guest check-ins and check-outs, handling reservations, and assisting with guest inquiries to guarantee a memorable stay. Prior experience in hospitality is advantageous, but a positive attitude and excellent communication skills are essential.

Duties

Greet guests warmly upon arrival and assist with check-in/check-out procedures
Manage reservations efficiently using the hotel management system
Respond promptly to guest inquiries both in person and via telephone, demonstrating excellent phone etiquette
Provide information about hotel facilities, local attractions, and services to enhance guest experience
Handle guest requests and resolve any issues promptly to ensure satisfaction
Maintain accurate records of guest details and billing information
Coordinate with housekeeping and maintenance teams to ensure rooms are prepared and well-maintained
Process payments securely and issue receipts as required
Uphold the hotel's standards of hospitality and professionalism at all times

Skills

Multilingual or bilingual abilities are highly desirable to assist diverse guests effectively
Exceptional communication skills, both verbal and written, with a focus on courteous phone etiquette
Previous experience in hotel reception or guest services is preferred but not mandatory; training will be provided for suitable candidates
Strong organisational skills with the ability to multitask efficiently in a fast-paced environment
Friendly, approachable demeanour with a genuine passion for hospitality and guest satisfaction
Ability to remain calm under pressure and handle challenging situations diplomatically
Knowledge of hotel management software systems is advantageous but not essential

This role offers an excellent opportunity for individuals eager to develop their career within the hospitality industry while delivering outstanding service to guests.

Pay: £12.21-£13.01 per hour

Work Location: In person

Quick apply

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