Senior stress Work, Jobs in Blackpool, Lan (with Salaries)

Customer Service – Senior Personal Banker
National Westminster Bank PLC —Blackpool
- From £28,475 a year
- Organisational skills
- Communication skills
- Banking
- Annual leave
Senior Stress Engineer
Assystem —Blackburn
- Hybrid work
- Business development
- Mentoring
- Training & development
- Employee discount
Senior Care Practitioner (Nights)
Sandstone Care Group —Fleetwood
- £15.03 an hour
- Night shift
- Management
- Supervising experience
- Leadership
- Employee discount
- Referral programme
ACTEMIUM Design Mechanical - Piping / Plant 3D
VINCI Energies —Chorley
- Full-time
- Engineering
- No degree
- Travel
ACTEMIUM Design Mechanical - Piping / Plant 3D
Actemium UK —Chorley
- Full-time
- Engineering
- No degree
- Travel
Quick apply

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Customer Service – Senior Personal Banker

National Westminster Bank PLC -
Blackpool

Apply Now

Job details

Permanent
From £28,475 a year

Benefits

Annual leave

Qualifications

Client engagement
Organisational skills
Relationship management
Customer support
Customer interaction
Communication skills
Banking

Full job description

Location Blackpool, United Kingdom

Salary From £28,475 (pro rata)

Job typePermanent | Contract typePart Time

On-site

You’ll be working at your allocated office or hub, collaborating in-person and digitally with your colleagues.

Experienced

This is a general indication and doesn’t always reflect day-to-day responsibilities. Check the job description for full details.

#R-00282791

Job description

This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.

Join us as a Senior Personal Banker in Blackpool

You’ll proactively support customers, helping them realise the full benefits of our service through our digital channels, as well as helping them with more complex financial needs such as home buying and protection
With no two days the same, you can expect lots of variety as you help us deliver a banking service that’s beyond what’s expected
We’ll support you to achieve the Professional Bankers Certificate and build on your existing skills with a full training and development programme
This job does not meet Skilled Worker visa sponsorship requirements

What you'll do

As a Senior Personal Banker aligned to one of our branches, you’ll be in the perfect place to build great relationships with our customers, as well as proactively promote the benefits of our growing range of digital services to simplify and enhance their banking experience.

Our customers will look to you to support them in their decisions as to how they bank with us. You'll act as a trusted expert, providing them with the knowledge they need to make the most of their money. With an emphasis on the delivery of our popular and insightful Financial Health check, you’ll make sure they're fully informed when it comes to the products and services we offer.

Day to day, you’ll be:

Meeting and supporting customers face to face in the branch
Conducting Financial Health checks and reviewing customer accounts
Identifying products and services that are right for our customers, helping them to make the most of their money and savings
Identifying opportunities to help customers with more complex needs such as mortgages, private banking, business banking and protection
Completing outbound care calls to customers to grow and maintain the relationship

The skills you'll need

We’re looking for organised, self-motivated and diligent individuals with a passion for delivering excellent customer service in every interaction. You’ll also be motivated and driven to develop your own career and meet branch and personal goals. As a trusted adviser you’ll strive to improve standards for our customers, looking for ways to make their lives easier and taking the stress out of banking.

We’ll also be looking for you to demonstrate:

Experience of working in a customer service environment with the ability to thrive under pressure and achieve customer satisfaction
The ability to work with and coach the branch team to acquire, grow and retain quality customer relationships via regular customer care calls
The ability to build rapport and trust with customers in both face to face and virtual environments and provide them with the right options for their circumstances
Excellent communication and interpersonal skills with a genuine interest in building relationships
Excellent planning and organisational skills

How we'll reward you

You’ll join us on a competitive salary starting of £28,475, pro rata for the hours you work.

You’ll also benefit from:

A range of protection, healthcare and lifestyle benefits through Natwest Group Benefits, our fully flexible reward programme
A generous holiday entitlement of 36 days, pro rata for hours worked
A monthly contribution to your retirement fund

What else you need to know

Your working pattern

You’re joining an incredible network of colleagues who are here for our customers whenever and wherever they need us. You’ll work part time for 23 hours per week and need to be flexible in terms of the hours you work, typically you’ll work during branch opening hours which will be between the hours of 9am and 5pm, Monday to Friday and rotational Saturdays, and will include some bank holidays.

Your learning journey

Your journey starts with a comprehensive training programme where you’ll gain a range of new skills, and the confidence to use them. You’ll benefit from ongoing coaching and support, and study towards a recognised external qualification that will open the door to further career opportunities too.

Your benefits breakdown

Here’s a quick look at what your pay package and annual leave could look like if you get accepted for the role. We have a wide range of benefits to support you in your working life and beyond.

Please note, the presented benefits packages are based on the minimum base salary.

Tap each segment for details.

Your pay package

Your leave allowance

28 days Annual leave You’ll also have the opportunity to purchase up to 5 additional days off.

3 days Volunteering Take time off to support the causes you’re passionate about.

3 days Training Take time to build the skills you need to grow your career.

Total rewards package

Apply Now

Refine Your Search

senior stress jobs in blackpool, lan

Customer Service – Senior Personal Banker

Senior Stress Engineer

Senior Care Practitioner (Nights)

ACTEMIUM Design Mechanical - Piping / Plant 3D