Regulatory support officer Work, Jobs in Blacon, Chs (with Salaries)

Compliance and Investigations Officer
Open Awards —Liverpool
- £30,660 a year
- Full-time
- Hybrid work
- Bachelor's degree
Quick apply
2d
Apprentice Regulatory Support Officer
Liverpool City Council —Liverpool
- £24,547 a year
- Employee assistance programme
12d
Quality Systems Officer (GLP)
Inter Scientific —Liverpool
- £26,250 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
Head of Safeguarding
HCRG Care Group —Runcorn
- £79,504 - £91,609 a year
- Master's degree
- No degree
- Leadership
- Employee discount
Quick apply
6d
Housing Adaptations Officer
Cheshire East Council —Nantwich
- £39,152 - £41,771 a year
- Full-time
- Hybrid work
- CAD
- Contracts
- Computer skills
- Annual leave
- Employee assistance programme
12d
Marketing Communications and Liaison Officer
Bond Turner —Liverpool
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Analysis skills
Quick apply
1d
Security Officer
Mitie —Chester
- £12.71 an hour
- Weekend availability
5d
Trading Standards Officer
Wirral Council —Wirral
- £40,777 - £44,075 a year
- Full-time
- Hybrid work
- Annual leave
- Employee discount
Practice Manager
Benim Medical Centre —Liverpool
- £25 an hour
- Part-time
- Customer service
- GP surgery experience
- Human resources
- Free parking
Quick apply
7d
Global Financial Controller
Sinclair —Chester
- Hybrid work
- Accounting
- Leadership
- Tax experience
Head of Finance & Compliance Officer for Finance and Administration (COFA)
Ryan's Solicitors —Liverpool
- Full-time
- Management
- In-person
Quick apply
6h
Housing and Litigation Solicitor
West Lancashire Borough Council —Ormskirk
- £44,075 - £47,181 a year
- Full-time
- Communication skills
13d
Revenues & Benefits Systems & Compliance Lead Officer
West Lancashire Borough Council —Ormskirk
- £44,075 - £47,181 a year
- Full-time
- Leadership
- Communication skills
- Tax experience
- Annual leave
Reward Analyst
USS —Liverpool
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Analysis skills
- Annual leave
Civil Enforcement Officer - Evening (Cycles)
Cheshire West and Chester Council —Ellesmere Port
2d
Town Planning and consents officer
United Infrastructure —Mold
- Full-time
Quick apply
Contracts & Procurement Senior Legal Executive/Solicitor
West Lancashire Borough Council —Ormskirk
- £44,075 - £47,181 a year
- Full-time
- Contracts
- Communication skills
13d
Animal Health and Welfare Apprentice
Cheshire East Council —Crewe
- £14,566 - £23,556 a year
- Full-time
- Hybrid work
- Organisational skills
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Statutory Undertaker (SU) Coordinator
Sisk —Wirral
- Full-time
- Communication skills
Data Protection Apprentice - 2 Year Contract
Torus —Liverpool
- Full-time
- Hybrid work
- Microsoft Office
- Organisational skills
- SharePoint
14d

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Compliance and Investigations Officer

Open Awards
Liverpool

Quick apply

Job details

Permanent | Full-time
£30,660 a year
2 days ago

Benefits

Company pension

Qualifications

Compliance management
Quality assurance
Bachelor's degree
Document review
A Level

Full job description

The Compliance and Investigations Officer will review applications for reasonable adjustments and investigate errors, incidents and other matters which may affect learners, assessment delivery, qualification outcomes or regulatory compliance. The role will ensure that decisions are fair, evidence-based, timely, clearly recorded and made in line with policies and regulatory requirements.

FUNCTIONS OF THE POST:

To review, assess and make recommendations or decisions on applications for reasonable adjustments in line with Open Awards policies, regulatory requirements and equality duties.
To ensure reasonable adjustment decisions maintain the validity, reliability and integrity of assessments while supporting fair access for learners.
To investigate errors, allegations of maladministration, malpractice, assessment irregularities and other incidents affecting assessment delivery or learner outcomes.
To produce clear investigation records, findings and recommendations, including corrective and preventative actions where required.
To identify trends and risks to propose and implement effective improvements.

MAIN DUTIES AND RESPONSIBILITIES:

Reasonable Adjustments

Manage reasonable adjustment applications and related queries, ensuring responses are made within agreed service standards.
Review evidence submitted by providers and assess whether it is appropriate, current and sufficient to support each request.
Make fair, consistent and evidence-based decisions, escalating complex or high-risk cases where required.
Ensure approved adjustments are proportionate, practicable and do not compromise assessment standards, validity or reliability.
Communicate decisions clearly to providers, including any conditions, alternatives or reasons where requests are declined.
Maintain accurate records of applications, decisions, evidence and correspondence,
Support providers and colleagues to understand evidence requirements, timelines and good practice.
Identify opportunities to improve accessibility, consistency and the customer experience in the delivery, assessment and award of Open Awards products and services.

Investigations

Undertake short notice reviews of providers and contribute to the ongoing review and development of short notice review procedures, guidance, templates and training materials.
Review provider errors, allegations of maladministration and malpractice, assessment irregularities or breaches of Open Awards requirements.
Review applications for special considerations in line with Open Awards policy and processes.
Gather and evaluate evidence from providers, learners, internal systems, assessment records and relevant colleagues.
Request written statements or further information from providers and other stakeholders as required.
Maintain impartiality, confidentiality and accurate audit trails throughout the investigation process.
Escalate serious, complex or regulatory-risk matters in line with internal procedures.
Produce investigation outcomes and support effective resolution:
Identify recurring issues and contribute to improvements in provider guidance, training, monitoring and quality assurance.

Compliance, Data and Reporting

Monitor, collate, analyse and report on activity relating to reasonable adjustments and investigations, including:
Volumes, themes and timeliness of reasonable adjustment applications.
Error, incident and investigation trends.
In conjunction with colleagues, the effectiveness of actions and mitigations placed following investigations.
Risks to learners, assessment delivery, standards or regulatory compliance.
Recommendations for improvements to processes, guidance, systems or provider support.
Ensure data relating to reasonable adjustments and investigations is complete, accurate and maintained in accordance with Open Awards policies:
Maintain accurate records in Open Awards systems, including Quartz and other relevant platforms.
Undertake regular monitoring and audit activity to check data accuracy and completeness.
Provide reports and information to support internal quality assurance, standardisation, regulatory activity and continuous improvement.
Handle sensitive personal data in accordance with data protection requirements.

Guidance and Training

Ensure published guidance and internal procedures relating to short notice reviews, reasonable adjustments, errors and investigations remain accurate, current and compliant with regulatory requirements, including operational guidance, templates and training materials for providers and colleagues.
Work collaboratively with teams across Open Awards to ensure that reasonable adjustment and investigation processes are understood and applied consistently.

This job description is not intended to be either prescriptive or exhaustive; it is issued as a framework to outline the main areas of responsibility at the time of writing.

Pay: £30,660.00 per year

Benefits:

Company pension

Education:

A-Level or equivalent (preferred)

Experience:

Compliance management: 1 year (preferred)
Document review: 1 year (preferred)

Work Location: Hybrid remote in Liverpool L24 8RN

Quick apply

Refine Your Search

regulatory support officer jobs in blacon, chs

Compliance and Investigations Officer

Apprentice Regulatory Support Officer

Quality Systems Officer (GLP)

Head of Safeguarding

Housing Adaptations Officer

Marketing Communications and Liaison Officer

Security Officer

Trading Standards Officer

Practice Manager

Global Financial Controller

Head of Finance & Compliance Officer for Finance and Administration (COFA)

Housing and Litigation Solicitor

Revenues & Benefits Systems & Compliance Lead Officer

Reward Analyst

Civil Enforcement Officer - Evening (Cycles)

Town Planning and consents officer

Contracts & Procurement Senior Legal Executive/Solicitor

Animal Health and Welfare Apprentice

Statutory Undertaker (SU) Coordinator

Data Protection Apprentice - 2 Year Contract

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