Head of customer service Work, Jobs in Blairhall, Fif (with Salaries)

Business Development Manager
Global Brands LTD —Edinburgh
- Full-time
- Microsoft Powerpoint
- Sales
- Salesforce
- Health & wellbeing programme
- Employee discount
Quick apply
CRM - Senior CRM & Loyalty Manager
Schuh —Livingston
- Full-time
- Salesforce
- English
- Microsoft Office
- Employee assistance programme
- Employee discount
Head of Complaints & Quality
M&G plc —Stirling
- Full-time
- Military
- Analysis skills
- Continuous improvement
- Annual leave
Central - Central Merchandiser
Schuh —Livingston
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- In-person
- Employee assistance programme
- Employee discount
Head of Creative
Schuh —Livingston
- Full-time
- Employee assistance programme
- Employee discount
Head of Hospitality & Events
BaxterStorey UK —Edinburgh
- £40,000 - £45,000 a year
- Weekend availability
- Hospitality
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Governance and Compliance Officer
Viewpoint Housing Association —Edinburgh
- £40,687.92 a year
- Day shift
- Hybrid work
- Annual leave
- Employee assistance programme
Stephens Bakery
Stephens Bakery —Dunfermline
- Full-time
- Bakery
- Human resources
- IT
- Employee discount
- Referral programme
5d
Business Development Manager East Scotland
Global Brands Limited —Edinburgh
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Sales
Trainee Bus Driver
Stagecoach —Glenrothes
- £13.45 - £16.22 an hour
- Overtime
- Driving
- In-person
- Employee assistance programme
- Employee discount
Senior HR Business Partner
University of Stirling —Stirling
- Full-time
- Management
- University
- No degree
Service Administrator
FMS Fire & Security Ltd —Loanhead
- Full-time
- Microsoft Office
- Organisational skills
Assistant Digital Merchandiser
Schuh —Livingston
- Full-time
- Microsoft Excel
- Merchandising
- Analysis skills
- Employee assistance programme
- Employee discount
Customer Service Team Leader
Stagecoach —Perth
- £34,056 a year
- Full-time
- Management
- Customer service
- Continuous improvement
8d
Store Manager - Livingston Outlet
The Fragrance Shop —Livingston
- £27,000 - £27,500 a year
- Full-time
- Management
- Customer service
- In-person
- Store discount
- Employee discount
Quick apply
RBC Brewin Dolphin - Head of Platform Relationships
Royal Bank of Canada —Edinburgh
- Full-time
- Business development
- Communication skills
11d
Customer Experience Team Member
Schuh —Livingston
- Part-time
- Travel
Head of Finance
FMS Fire & Security Ltd —Loanhead
- £45,000 a year
- Full-time
- Analysis skills
- Accounting
- Contracts
8d
Branch Manager (Easter Road)
Duncan & Todd Opticians —Edinburgh
- From £28,000 a year
- Full-time
- Customer service
- Supervising experience
- Patient care
- Annual leave
- Employee discount
Quick apply
4d
Senior Finance Business Partner (Mat Leave Cover) - Hybrid - ID6084-502287
Trust Housing Association —Edinburgh
- Temporary
- Hybrid work
- Management
- Leadership
- Annual leave
- Work from home
11d

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Business Development Manager

Global Brands LTD -
Edinburgh

Quick apply

Job details

Full-time

Benefits

Health & wellbeing programme
Company car
Company pension
Company events
Private medical insurance
Employee discount
Referral programme

Qualifications

Microsoft Powerpoint
Sales
Salesforce
Organisational skills
Negotiation
Time management

Full job description

We are Global Brands Ltd - the leading independent drinks brand development business that owns, markets and distributes an enviable collection of products across the RTD/RTS, spirits, soft drinks and beer categories.

We’ve developed some of the best performing brands in the market place such as VK, HOOCH and Franklin & Sons.

Our recipe for success involves spotting market trends early, knowing our customers’ business goals and needs, and having expert buying, marketing and sales teams.

At Global Brands, we are more than just beverages; we're curators of experiences that enhance moments and forge connections. Our extensive range of brands, known and loved by many, is a testament to our commitment to quality, innovation, and excellence in the drinks sector.

Our Head Offices are based within our own award winning 4-star Hotel CASA in Chesterfield, North East Derbyshire.

The Role

This role covers West & North Yorkshire and Humberside.

With our diverse portfolio of products, our Business Development Managers enjoy working within all sectors of the drinks market. As a BDM you will play a crucial role in driving distribution and delivering brand activation across your assigned territory, increasing market share and brand visibility for our brands. You will primarily be responsible for identifying and cultivating new business opportunities, alongside the account management of a small account base, ensuring the successful execution of sales strategies in bars, restaurants, hotels, and other on-premise venues. Your goal is to enhance the visibility and sales performance of our brands while establishing a strong presence in the competitive on-trade environment.

Key responsibilities:

· Identify and pursue new business opportunities within the on-trade sector in your territory, expanding distribution and increasing product listings.

· Implement and execute the sales strategy for the on-trade channel, aligning with the company's overall objectives.

· Act as a brand ambassador, promoting Global Brands Limited’s portfolio of products and ensuring brand visibility in key accounts.

· Lead negotiations with accounts to secure favourable terms and conditions, including pricing, promotions, and placement.

· Achieve or exceed targets for the assigned territory, regularly reporting on performance and adjusting strategies as needed.

· Develop and maintain strong relationships with our customer base to protect what we have, drive sales and ensure long-term partnerships.

· Provide exceptional customer service to accounts, resolving any issues promptly and effectively.

· Work closely with other departments including customer marketing, brand, and finance to ensure alignment and support for accounts.

· Maintain accurate and up-to-date records of all customer interactions and sales activities in the CRM system.

· Analyse client data to identify trends and opportunities for upselling or cross-selling.

The person:

· Experience in the realm of beverage sales and/or a practical background in On-trade operations would be advantageous

· PC literacy including PowerPoint, PDF, and Excel

· Experience of Salesforce would be advantageous.

· Strong negotiation, organisation and influencing skills.

· Self-motivated and results driven

· Exceptional problem-solving skills and the ability to work under pressure.

· Ability to build and maintain strong relationships with clients and internal teams.

· Strong organisational and time management skills.

The Package 

· Competitive salary

· Performance based annual bonus

· Company car/car allowance/travel expenses

· Enrolment into our health & wellbeing scheme

· Death in Service (after 12 months)

· 25 days holiday

· Pension

· Opportunities for career progression within the business

· Access to our in-house Global Academy

http://www.globalbrands.co.uk

http://www.franklinandsons.co.uk

Global Brands Ltd proudly manages its Talent Acquisition and onboarding processes in house. Please no Recruitment Agency enquiries.

Global Brands Ltd. celebrates diversity and is an equal opportunity employer, welcoming applications from all backgrounds.

Please advise us if you require any adjustments during the interview process.

Benefits:

Company car
Company events
Company pension
Employee discount
Health & wellbeing programme
Private medical insurance
Referral programme

Work Location: On the road

Quick apply

Refine Your Search

head of customer service jobs in blairhall, fif

Business Development Manager

CRM - Senior CRM & Loyalty Manager

Head of Complaints & Quality

Central - Central Merchandiser

Head of Creative

Head of Hospitality & Events

Governance and Compliance Officer

Stephens Bakery

Business Development Manager East Scotland

Trainee Bus Driver

Senior HR Business Partner

Service Administrator

Assistant Digital Merchandiser

Customer Service Team Leader

Store Manager - Livingston Outlet

RBC Brewin Dolphin - Head of Platform Relationships

Customer Experience Team Member

Head of Finance

Branch Manager (Easter Road)

Senior Finance Business Partner (Mat Leave Cover) - Hybrid - ID6084-502287

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