Helpdesk assistant Work, Jobs in Blandford Forum, Dor (with Salaries)

Technical Support & Systems Assistant
Budgens Damory Garage —Blandford Forum
- £13 an hour
- Part-time
- Windows
- Driving
- Computer networking
- Free parking
- Flexible schedule
Quick apply
1d
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Marks & Spencer —New Milton
- £14.47 an hour
- Full-time
- Employee discount

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Technical Support & Systems Assistant

Budgens Damory Garage -
Blandford Forum

Quick apply

Job details

Part-time
£13 an hour
1 day ago

Benefits

Free parking
Flexible schedule
On-site parking

Qualifications

Driving Licence
Windows
Technical support
Driving
Computer networking

Full job description

We're looking for a practical, hands-on person to support the technology and operational systems across our retail businesses. This is a varied role that would suit someone who enjoys problem-solving, learning new technology and working independently.

You'll support our three retail sites as required, with flexible working hours of a few hours each week.

Key Responsibilities

Managing and maintaining CCTV systems.
Investigating incidents and reviewing CCTV footage.
Logging and investigating fuel drive-offs.
Managing fridge temperature monitoring systems.
Supporting and maintaining staff clocking-in and attendance systems.
Creating and maintaining pricing, promotions and EPOS data.
Assisting with fuel pricing and ensuring pricing systems are updated correctly.
Supporting and maintaining Electronic Shelf Labels (ESLs).
Upgrading, maintaining and troubleshooting wireless headset systems.
Providing first-line support for EPOS tills, payment terminals and back-office systems.
Assisting with basic networking, including routers, switches and Wi-Fi equipment.
Basic IT support including PCs, printers, tablets and other store devices.
Cable management and ensuring installations are tidy, safe and well organised.
Installing, configuring and testing new hardware and software.
Helping introduce and roll out new technology across the business.
Liaising with software providers, equipment manufacturers and technical helpdesks to diagnose issues and see them through to resolution.
Keeping accurate records of faults, repairs and system changes.
Identifying opportunities to improve technology and increase efficiency across the business.

About You

We're looking for someone who:

Is confident using computers and technology.
Can quickly learn new systems with minimal training.
Has good problem-solving and fault-finding skills.
Is comfortable speaking with technical support teams and explaining technical issues.
Can work independently and manage their own workload.
Has excellent attention to detail.
Is organised, reliable and proactive.
Is happy travelling between our three retail sites when required.
Holds a full UK driving licence (preferred).

Previous experience with any of the following would be an advantage:

Retail or convenience store systems.
EPOS systems.
CCTV.
Networking and Wi-Fi.
Electronic Shelf Labels (ESLs).
Temperature monitoring systems.
Microsoft Windows and Microsoft 365.
Payment terminals.
Basic IT support.

What We Offer

£13.00 per hour.
Flexible working hours.
A varied role where no two days are the same.
The opportunity to work with a wide range of retail technology.
The chance to help shape and implement new technology across a growing business.

If you're practical, enjoy solving technical problems and want a varied role where you can make a real difference, we'd love to hear from you.

Pay: £13.00 per hour

Benefits:

Free parking
On-site parking

Work Location: In person

Quick apply

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helpdesk assistant jobs in blandford forum, dor

Technical Support & Systems Assistant

Shift Lead - Food - New Milton

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