Vacancy project & helpdesk Work, Jobs in Bloomsbury, Gtl (with Salaries)

IT 1st Line Support Engineer
Aventum Group —London
- Full-time
- Hybrid work
- Azure
- Customer service
- Travel
Customer Support Agent
Eposability —Hemel Hempstead
- From £28,000 a year
- Overtime
- Hospitality
- Customer service
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
9d
IT Desktop Support
Axiom Technologies —London
- Full-time
- Computer Science
- Windows
- Microsoft Office
- Flexible schedule
Analyst – Desktop Support
StepStone Group —London
- Customer service
- Microsoft Office
- Computer networking
Service Desk Analyst
Tony Blair Institute for Global Change —London
- Full-time
- Azure
- Customer service
- Windows
11d
Community Engagement Co-ordinator
Heathrow —London
- Weekend availability
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
- Work from home
7h
Graduate Cloud Support Engineer
Acturis Ltd —London
- Hybrid work
- Computer Science
- Customer service
- Engineering
- Work from home
1st/ 2nd IT Support Engineer
Tech Access Ltd —London
- £25,000 - £27,000 a year
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- Customer service
- Work from home
Quick apply
IT Service Desk Lead
Samiro Search —London
- From £40,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Mentoring
Quick apply
Patient Workflow Administrator
Willow |Tree Family Doctors —London
- £25,350 - £27,378 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- English
Quick apply
Facilities Administrative Assistant
Charles Russell Speechlys —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
10d
Service Desk Analyst
ECI —London
- Full-time
- Azure
- Microsoft Outlook
- Customer service
11d
Financial Markets Infrastructure Services - Technical Analyst
Standard Chartered —London
- Computer Science
- Windows
- Microsoft Office
- Annual leave
- Employee assistance programme
3d
Front of House Supervisor - London
Emcor —London
- £34,250 a year
- Full-time
- Customer service
- Computer literacy
- Supervising experience
- Employee assistance programme
- Referral programme
Quick apply
Service Delivery Analyst
Toro Risk Solutions —London
- £30,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- AWS
- Annual leave
Quick apply
IT Coordinator/ Helpdesk Technician
Wasserman Media Group LLC —London
- Full-time
- Azure
- Microsoft Outlook
- Microsoft Office
Tier 1 Customer Support Engineer
Leonardo S.p.A. —London
- Full-time
- Hybrid work
- Azure
- Microsoft Office
- Communication skills
Executive Assistant to ISSB Chair
IFRS Foundation —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
10d
IT Systems Administrator
Maintel —London
- Full-time
- Azure
- Maintenance
- Windows
- Free parking
- Employee discount
Tier 2 Customer Support Engineer
Leonardo S.p.A. —London
- Full-time
- Hybrid work
- Azure
- Windows
- Microsoft Office

I want to receive the latest job alerts for vacancy project & helpdesk in bloomsbury, gtl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

vacancy project & helpdesk jobs near bloomsbury, gtl

IT 1st Line Support Engineer

Aventum Group
London

Apply Now

Job details

Permanent | Full-time

Qualifications

Azure
Customer service
Network management
Scripting
IT
Communication skills
PowerShell
Time management
Help desk

Full job description

Vacancy No

VN539

Basis

Permanent

Full Time / Part Time

Full Time

Entity

Aventum Group Management Services Ltd

Location City

London

Job Details

Role Summary

The 1st Line IT Engineer is a key member of the IT Services team, providing front-line technical support to colleagues across the wider group. We are looking for someone who is passionate about technology, enjoys solving problems, and is eager to develop their career in IT. You'll work closely with employees at all levels of the business, becoming a trusted point of contact for technical support and playing an important role in ensuring colleagues can work effectively and efficiently. You will provide support across all areas of IT, from user account administration and Microsoft 365 support to hardware troubleshooting, device setup, and day-to-day operational support. Working on-site will give you valuable exposure to a wide variety of technical challenges, enabling you to build practical experience that will support your professional growth and progression. Support requests are managed through our Helpdesk platform (Zendesk), and you will be responsible for resolving tickets in line with agreed SLAs, delivering a high standard of customer service and maintaining a positive user experience. This role is ideal for someone looking to build a strong foundation in IT, develop their technical expertise, and gain exposure to projects, infrastructure, cloud technologies, and business systems within a fast-paced and collaborative environment.

Role Accountabilities

Maintain a 99% Service Level Agreement (SLA).
Ensure the Joiners, Changers, and Leaver’s processes are followed correctly.
End-user support regarding IT applications.
Administration of cloud-based applications – Microsoft 365.
Setting and supporting IT equipment (Mobile phones, PCs/ Laptops, routers/switches, Printers/ Scanners).
Running scheduled IT processes, i.e., system backups.
Maintaining hardware stock levels and keeping IT areas tidy (stock cupboard & IT room & desks).
Ensuring that all IT hardware/ equipment is on and in working order each morning in our London office.
Assist IT Services Team Leader with:
- Azure administration
- IT projects
- Domain management
- Network management
- Application management
- Hardware Management

Role Requirements

Previous experience working within an IT Helpdesk or Service Desk environment is preferred.
Relevant IT qualifications, certifications, or technical training would be advantageous.
Interest / skills in scripting and automation (e.g., PowerShell or other language).

Skills and Abilities

Strong working knowledge of Microsoft 365 and associated applications.
Experience supporting collaboration and communication platforms, including Microsoft Teams.
Proven ability to work effectively in a fast-paced, customer-focused service environment.
Strong teamwork and collaboration skills.
Excellent verbal and written communication abilities.
Flexible and adaptable, with the ability to manage changing priorities and workloads.
Willingness to travel occasionally to support remote sites and users.
Strong organisational and time-management skills.
Proactive, responsive, and committed to delivering high-quality customer service.
Demonstrates initiative and a continuous improvement mindset.

Management Duties

We are an equal opportunity employer, and we are proud to share that 93% of our employees say they can be themselves at work. We aim to hire our industry's finest people because the best people drive the best outcomes. And we forever challenge the status quo because we know there are always ways to improve things. Because together, we're limitless.

We value applicants from all backgrounds and foster a culture of inclusivity. We understand the need for flexibility, so work in a hybrid model. Please let us know if you require any reasonable adjustments during the recruitment process.

Apply Now

Refine Your Search

vacancy project & helpdesk jobs in bloomsbury, gtl

IT 1st Line Support Engineer

Customer Support Agent

IT Desktop Support

Analyst – Desktop Support

Service Desk Analyst

Community Engagement Co-ordinator

Graduate Cloud Support Engineer

1st/ 2nd IT Support Engineer

IT Service Desk Lead

Patient Workflow Administrator

Facilities Administrative Assistant

Service Desk Analyst

Financial Markets Infrastructure Services - Technical Analyst

Front of House Supervisor - London

Service Delivery Analyst

IT Coordinator/ Helpdesk Technician

Tier 1 Customer Support Engineer

Executive Assistant to ISSB Chair

IT Systems Administrator

Tier 2 Customer Support Engineer

I want to receive the latest job alerts for vacancy project & helpdesk in bloomsbury, gtl

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected