Disrepair Contracts Manager
About the role
Are you ready to take the lead in delivering high-quality repairs that truly make a difference? Do you have the drive and passion to manage contracts that transform homes and enhance customer satisfaction?
Cornwall Housing is an organisation that puts resident feedback at the heart of everything we do and views every insight we receive about our services is an opportunity to learn, including when to comes to answering a claim for disrepair. If that sounds like the kind of place you would like to be then there is an opportunity for you to join us at the heart of this key service delivery area, overseeing contracts, driving performance and putting things right for customers when we may have previously got it wrong.
In this dynamic role you will:
· Manage end-to-end delivery of disrepair works contracts
· Monitor contractor performance to ensure quality, value, and timeliness
· Lead on the procurement and contract management of works
· Ensure all works meet compliance standards, health & safety regulations, and customer expectations
· Build relationships with contractors and customers to achieve the best possible outcome.
We’re looking for people with experience in managing housing disrepair or social housing contracts and strong knowledge of building regulations and compliance to join the team.
Cornwall Housing is evolving to better meet the needs of the people and communities we serve. Our values of Collaboration, Honesty and Learning are central to this, helping us stay focused on doing the right things in the right way. These values guide how we work openly, take responsibility and keep improving the way we deliver our services.
If you want to make a real impact, work positively with others and help shape better outcomes for local people, this could be the perfect next step. Join us to create safe homes in strong communities for one and all!
About you
To be successful, you’ll have:
- Proven experience managing housing disrepair works or social housing contracts
- Customer focused with a genuine commitment to delivering excellent outcomes
- Strong knowledge of building regulations, housing legislation and compliance requirements
- Results-driven, able to manage competing priorities and meet deadlines
- Excellent leadership and communication skills to inspire colleagues and build strong relationships
- Full UK driving licence
To find out more about the role and requirements, please view the Role Profile (copy and paste this link into a new browser): https://www.cornwall.gov.uk/media/zjcpsoo3/000447_contracts-manager_disrepair_june2026.pdf
Our offer to you
Salary: £40,594
Working Hours: 37 hours per week
Contract Type: This is a fixed term contract for 9 months for a maternity cover.
Base: Hybrid working - working from office, home, site and in the community as needed. Your base will be our main office in Chy Trevail, Bodmin, PL31 2FR. This role requires you to typically work from the office at least 1 day per week.
What you’ll get from us in return is:
· A challenge like no other – Cornwall is unique and so are we!
· A highly competitive total package that includes a decent salary (with annual negotiations with recognised trade unions for cost-of-living salary increases), Local Government Pension Scheme, 28 days annual leave plus bank hols (rising to 31 days plus BHs after 5 years’ continuous service) [HA1] [KW2] [HA3] with the option to buy more, family friendly policies, and our flexible approach to work
· A senior management team who will listen and support you, and encourage your ideas and creative thinking
· support in your continuous learning and development
· Access to discounts on entertainment, shops, wellbeing and travel through our on-line portal
· And a chance to really make your mark
Safeguarding
We are committed to safeguarding the welfare of all our service users, clients and customers. This role is subject to a Basic DBS check. You will be asked to complete the relevant DBS check to be successfully appointed to the role.
To apply
It’s really easy to apply for our roles – create a candidate profile, answer the screening questions and upload a CV and covering letter/statement.
The planned closing date for applications is Wednesday 17th June (midnight). [HA4] [KW5] However, we reserve the right to close the vacancy early if sufficient applications are received. So we recommend that you please submit your application early.
Interviews are planned for Monday 29th June. This will be an in-person interview at Chy Trevail, Bodmin, PL31 2FR. We are unable to provide interview expenses or relocation packages
We are a Disability Confident employer and will offer an interview to applicants under this scheme that meet the essential requirements of the role. We will also work with you to put in place reasonable adjustments when possible.
Contact us
If you’d like to have a discussion about the role, please feel free to contact us at [email protected] or 01872 324 329
Thank you for your interest in supporting our important work at Cornwall Housing, delivering safe homes in strong communities for one and all!
Redeployees – Cornwall Housing, Cornwall Council and the Corserv Group are associated employers. We have reciprocal arrangements agreed for redeployment. If you are a Cornwall Housing, Cornwall Council or Corserv Group employee with redeployment status confirmed by HR (for example, confirmed at risk of redundancy or dismissal due to disability-related ill health), once you have applied please email us at [email protected] to let us know that you are applying as a redeployee.
Recruitment Agencies – we are not currently seeking agency support with this vacancy, thank you. Please view our information for recruitment agencies here: https://www.cornwallhousing.org.uk/jobs/recruitment-agencies/
INDCHL
Pay: £40,594.00 per year
Benefits:
- Additional leave
- Company pension
- Cycle to work scheme
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- On-site parking
- Sick pay
Application question(s):
- We are committed to improving employment opportunities for people with disabilities and we are a Disability Confident employer. An applicant with a disability who demonstrates that they meet the minimum requirements of an advertised position will be offered an interview and will be considered on merit. Do you consider yourself to be eligible for consideration under this scheme?
- If you have answered 'yes' to the previous Disability Confident question. We will make reasonable adjustments to help people with disabilities through the application and selection process. Please let us know any specific requirements needed to enable your participation and/or attendance during the selection process:
- The People team will pre-screen and reject any applicants that answer this question inadequately.
“To be successful, you’ll have
- Proven experience managing housing disrepair works or social housing contracts
- Customer focused with a genuine commitment to delivering excellent outcomes
- Strong knowledge of building regulations, housing legislation and compliance requirements
- Results-driven, able to manage competing priorities and meet deadlines
- Excellent leadership and communication skills to inspire colleagues and build strong relationships
Please explain how you meet the criteria above, using relevant examples, and demonstrate your interest in this role and Cornwall Housing. This will form part of the shortlisting process.”
Licence/Certification:
- experience in repairs and maintenance contracts? (required)
- experience managing contractors on site? (required)
- experience managing disrepair cases? (required)
- full UK driving licence (required)
- construction degree or eqv contract management experience (required)
- experience in construction contract management? (required)
- experience in disrepair or housing law? (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
