Customer service team lead Work, Jobs in Bolton, Eng (with Salaries)

Customer Service Team Manager
Ryan, LLC —Salford
- Full-time
- Continuous improvement
- Mentoring
- Organisational skills
- Gym membership
Quick apply
Aftersales Team Leader
Ormazabal UK —St Helens
- £37,000 - £42,000 a year
- Full-time
- CRM software
- Supervising experience
- Team management
- Free parking
- Health & wellbeing programme
Quick apply
3d
Customer Service Team Leader
LKQ Corporation —Trafford
- Full-time
- Training & development
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
9d
Customer Relations Team Manager
Davies —Preston
- Full-time
- Hybrid work
- Continuous improvement
- Training & development
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Customer Services Team Leader
Mears Group —Manchester
- Up to £30,962.61 a year
- Weekend availability
- Hybrid work
- CRM software
- Conflict management
- Leadership
- Free parking
- Annual leave
7d
Customer Service Team Leader
Chemist4U —Skelmersdale
- Weekend availability
- Analysis skills
- Training & development
- Leadership
- Annual leave
- Employee discount
Customer Success People Lead
Xero —Manchester
- Full-time
- Hybrid work
- Google Suite
- Data analysis skills
- Team management
Store Lead
DULUX DECORATOR CENTRE —Preston
- Rotating shift
- Customer service
- In-person
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Customer Services Team Leader
Betfred —Birchwood
- Full-time
- Team management
- Organisational skills
- Training & development
Quick apply
3d
Customer Service Team Leader
William Hill —Bolton
- £27,941.96 a year
- Full-time
- Customer service
- Supervising experience
- Training & development
- Employee discount
Central Services Team Leader
Colby River —Altrincham
- £32,500 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Team management
- Annual leave
- Work from home
Quick apply
1d
Team Manager Customer Engagement
Civica —Altrincham
- Hybrid work
- Team management
- Annual leave
- Referral programme
Quick apply
6d
TEAM MANAGER
Primark —Bury
- £33,189 a year
- Organisational skills
- Training & development
- Retail management
- Annual leave
9d
Sales Lead Generator
Love Business Group —Bolton
- £27,500 a year
- Full-time
- Hybrid work
- Customer service
- Leadership
- Communication skills
- Referral programme
Quick apply
Helpdesk Team Leader
Softcat —Manchester
- Hybrid work
- CRM software
- Customer service
- Team management
- Flexible schedule
Direct Sales Team Leader
G P Promotions —Manchester
- £300 - £1,500 a week
- Part-time
- Customer service
- No experience needed
- Team management
- Referral programme
Quick apply
6d
Team Leader
Card Factory —Manchester
- £13 an hour
- Customer service
- Leadership
13d
Service Catalogue Lead (On-Site)
Capgemini —Manchester
- Hybrid work
- Analysis skills
- Continuous improvement
- In-person
3d
Airside - Team Leader
WHSmith Group —Manchester
- £26,466 - £27,500 a year
- Weekend availability
- Customer service
- Training & development
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Business Development Team Leader
PHSGroup —Skelmersdale
- £35,000 a year
- No weekends
- CRM software
- Business development
- Analysis skills
- Free parking
- Employee discount

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Customer Service Team Manager

Ryan, LLC -
Salford

Quick apply

Job details

Full-time

Benefits

Gym membership

Qualifications

Operations management
Client engagement
Mentoring junior staff
Performance management
Continuous improvement
Continuous improvement cycles oversight
Mentoring
Organisational skills
Employee performance appraisals
Customer support
Professional development mentoring
Business coaching
Leadership
Team motivation leadership

Full job description

Why Ryan?

Competitive Compensation and Benefits
Business Connectivity Reimbursement (Phone/Internet)
Gym Membership or Equipment Reimbursement
LinkedIn Learning Subscription
Flexible Work Environment
Tuition Reimbursement After One Year of Service
Accelerated Career Path
Award-Winning Culture & Community Outreach

Ryan’s Property Tax team is looking for an experienced and driven Customer Service Team Manager to lead a high-performing client support function in our Manchester office in MediaCity.

This is a fantastic opportunity for a motivated leader who thrives in a fast-paced, results-focused environment. You will play a key role in shaping team performance, delivering outstanding client service, and driving operational excellence across the customer journey.

As a Team Manager, you will be responsible for developing and inspiring a team of associates, ensuring service standards are consistently exceeded, and identifying opportunities to enhance client relationships and contribute to business growth.

Key Responsibilities:

Leadership & Team Performance

Lead, coach, and motivate a team of customer service professionals to deliver exceptional client experiences.
Set clear objectives and performance standards, ensuring accountability and high levels of engagement across the team.
Foster a positive, high-performance culture built on ownership, collaboration, and continuous improvement.

Operational Excellence

Monitor key performance indicators and service metrics to ensure delivery against service and operational targets.
Identify process improvement opportunities and implement initiatives to enhance efficiency and service delivery.
Act as the escalation point for complex client queries, ensuring issues are resolved quickly and effectively.

Client Experience & Business Growth

Support the identification of upsell and cross-sell opportunities by ensuring the team proactively engages with clients.
Work closely with internal teams to align service delivery with wider business objectives and client needs.
Use performance data and customer insights to drive proactive engagement and continuous improvement.

Team Development

Provide ongoing coaching, mentoring, and development to support team members’ growth and career progression.
Conduct regular performance reviews, providing constructive feedback and recognising achievements.
Create an inclusive, motivated, and collaborative team environment.

Education & Experience:

Proven experience managing or leading customer service or client support teams.
Strong leadership and coaching skills with the ability to motivate teams to achieve and exceed targets.
Excellent communication, problem-solving, and decision-making abilities.
Experience working in a fast-paced, performance-driven environment.
A commercially minded approach with the ability to identify opportunities to enhance client value.
Strong organisational skills and the ability to manage multiple priorities effectively.

Why Join Ryan?

Ryan is a global leader in tax services and software, helping clients manage complex tax challenges and maximise financial performance. By joining our Property Tax team, you will:

Be part of a collaborative and growing team in Manchester
Have opportunities for career development and leadership growth
Work within a dynamic, client-focused environment
Contribute to a company that values innovation, performance, and people

#LI-RW1

Work Location: In person

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Refine Your Search

customer service team lead jobs in bolton, eng

Customer Service Team Manager

Aftersales Team Leader

Customer Service Team Leader

Customer Relations Team Manager

Customer Services Team Leader

Customer Service Team Leader

Customer Success People Lead

Store Lead

Customer Services Team Leader

Customer Service Team Leader

Central Services Team Leader

Team Manager Customer Engagement

TEAM MANAGER

Sales Lead Generator

Helpdesk Team Leader

Direct Sales Team Leader

Team Leader

Service Catalogue Lead (On-Site)

Airside - Team Leader

Business Development Team Leader

I want to receive the latest job alerts for customer service team lead in bolton, eng

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