customer support & client services managers Work, Jobs in bordon, ham (with Salaries)

Regional Customer Support Manager
Greenshields JCB —Farnham
- Driving
- Construction
- Communication skills
11d
Customer Service Manager
Portsmouth City Council —Portsmouth
- £36,363 - £39,151 a year
- Leadership
Reception Supervisor
David Lloyd Clubs —Bracknell
- Customer service
- Communication skills
- Employee discount
12d
Complaints Team Leader
Castle Trust Bank —Basingstoke
- Full-time
- IT
- Financial services
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
CX Team Leader (Fixed-Term-Contract)
cinch —Hook
- Up to £35,000 a year
- Monday to Friday
- Sales
- Customer service
- Financial services
- Employee assistance programme
Quick apply
9d
Contact Centre Liaison Manager
PracticePlusGroup —Reading
- Up to £75,000 a year
- Remote
- Continuous improvement
- Travel
- Leadership
- Annual leave
- Employee assistance programme
5d
Customer Success Team Leader
CV Library —Fleet
- £1 - £999,999 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- IT
Quick apply
Customer Success Lead (Life Sciences)
Honeywell —Bracknell
- Full-time
- Remote
- Bachelor's degree
- No degree
- Travel
Head of Contact Operations
Abri —Eastleigh
- Up to £75,000 a year
- Full-time
2d
Retention Team Leader
LetsGoCover —Farnborough
- £30,000 - £35,000 a year
- Full-time
- Management
- Sales
- English
- Health & wellbeing programme
- Gym membership
Quick apply
4d
Client Service Delivery Operations Lead – Risk and Healthcare
Aon Corporation —Farnborough
- Management
- Organisational skills
- Communication skills
Senior Complaints Officer
Abri —Eastleigh
- Up to £34,602.71 a year
- Full-time
- Hybrid work
- Café
10d
Call Centre Manager
Bramah Safeguarding CIC —Reading
- £45,000 - £55,000 a year
- Management
- Sales
- Customer service
Quick apply
5d
Receptionist Supervisor
David Lloyd Clubs —Bracknell
- Customer service
- Communication skills
- Employee discount
12d
Ticket Office Team Leader
The Goodwood Estate —Chichester
- £26,600 - £28,000 a year
- Weekend availability
- Customer service
- Microsoft Office
- Supervising experience
1d
Customer Operational Delivery Manager
Once For All UK —Basingstoke
- £55,000 - £60,000 a year
- Management
- Customer service
- Communication skills
- Employee assistance programme
Quick apply
Customer Care Manager (6 month FTC)
Asahi UK —Woking
- Full-time
- Communication skills
9d
Service Centre Team Leader
M Group —Farnborough
- Rotating shift
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
6d
Customer Service Supervisor
Shapla Tandoori —Reading
- £31,000 - £42,700 a year
- Full-time
- Management
- English
- Supervising experience
Quick apply
Customer Services Manager
Barco —Bracknell
- Management
- Engineering
- English
5d

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customer support & client services managers jobs near bordon, ham

Regional Customer Support Manager

Greenshields JCB -
Farnham

Apply Now

Job details

11 days ago

Benefits

Company pension

Qualifications

Driving Licence
Driving
Construction
Communication skills

Full job description

South East

We are looking for a Regional Customer Support Manager to develop and maintain customer relationships to ensure that high levels of customer satisfaction are maintained, customer accounts and queries are resolved, whilst maximising the opportunity to sell service contracts, parts and attachments. As a Regional Customer Support Manager, you will report to the Group Service Manager and support with all aspects of depot maintenance, fixtures and fittings for the 4 depots you have been allocated. As part of supporting the customers to ensure excellent levels of service, you will be required to line manage all Workshop Foreman, Workshop Engineers, Field Based Engineer and liaise with the appropriate Service Controllers to deliver outstanding customer service and response to minimise customer machine downtime across the depots in your remit. You will work with the Support Manager to collaborate on Health and Safety to ensure compliance within the depots and work undertaken in the field.

Your key responsibilities will include:

Maintain and exceed excellent customer relations/expectations and instill customer care values in all employees, whilst maintaining profitability.
Liaise closely with other Aftermarket Managers and Workshop Foremen to promote a uniformed standard of work.
Investigate all customer queries and resolve within a timely manner.
Make regular visits to depots to ensure depot maintenance is to company expected Health & Safety standards.
Provide out of hours cover when required
Liaise with JCB to ensure speedy resolution of customer and operational issues

Key skills we are looking for:

10+ years working in construction with a focus on managing customers and engineers (ideal, not essential)
Experience managing customer and large accounts
Strong customer interface skills
Excellent verbal and written communication
Excellent attention to detail
Proficiency with MS 365
Full Clean UK Driving Licence

In return, you will receive:

Salary based on experience, get in contact to find out more
Medical and Dental Cash Plan scheme
Life Assurance
Contributory Pension scheme
Uniform
Continuous JCB and In-house training

This is a fantastic opportunity to work alongside a world-class engineering company!

Apply Now

Refine Your Search

customer support & client services managers jobs in bordon, ham

Regional Customer Support Manager

Customer Service Manager

Reception Supervisor

Complaints Team Leader

CX Team Leader (Fixed-Term-Contract)

Contact Centre Liaison Manager

Customer Success Team Leader

Customer Success Lead (Life Sciences)

Head of Contact Operations

Retention Team Leader

Client Service Delivery Operations Lead – Risk and Healthcare

Senior Complaints Officer

Call Centre Manager

Receptionist Supervisor

Ticket Office Team Leader

Customer Operational Delivery Manager

Customer Care Manager (6 month FTC)

Service Centre Team Leader

Customer Service Supervisor

Customer Services Manager

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