Guest experience manager Work, Jobs in Borehamwood, Hrt (with Salaries)

People Operations Manager
Elixirr —London
- Full-time
- Communication skills
- Office experience
Guest Experience & Welcome Manager
Rapport —London
- £45,000 a year
- Full-time
- Hospitality
- Employee assistance programme
- Employee discount
Guest Experience Lounge Manager
Caledonian Sleeper —London
- £45,670 a year
- Full-time
- Hospitality
- Management
- Customer service
- Annual leave
- Employee discount
11d
Head Of Customer Experience
Five Guys UK —London
- Up to £70,000 a year
- Hospitality
- Customer service
- Leadership
- Employee discount
Club Secretary
The Hive London —London
- £30,000 - £40,000 a year
- Weekend availability
- Microsoft Office
- Organisational skills
- IT
Quick apply
2d
Head Host / Reservations & Guest Experience Lead
Nancy's Cocktail Bar —London
- £15 an hour
- Full-time
- Hospitality
- Bar
- Sales
Quick apply
Office Manager / Facilities Manager
R1CH.uk —Knightsbridge and Belgravia
- £82,000 - £155,000 a year
- Full-time
- Hybrid work
- Maintenance
- Administrative experience
- Supervising experience
Quick apply
Guest Experience Manager
PPHE Hotel Group —London
- £39,000 - £43,000 a year
- Hotel
- Hotel experience
- Employee discount
- Referral programme
Quick apply
12d
Guest Experience Manager, Pre-Opening - The St. Regis London
Marriott International, Inc —London
- Full-time
- Hotel
- Guest services
- Leadership
- Employee assistance programme
- Sick pay
Guest Relations Manager
The Landmark London Hotel —London
- £38,032.72 - £42,500.00 a year
- Full-time
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Manager, Customer Engagement
Hilton —Watford
- Full-time
- Hospitality
- Analysis skills
- Presentation skills
- Employee stock purchase plan
- Annual leave
Guest Experience Manager
MAPP —London
- £37,000 - £39,000 a year
- Full-time
- Microsoft Office
- Team management
- Organisational skills
12d
Guest Experience Manager 1 (40128)
Melia Hotels International —London
- Hospitality
- Management
- Marketing
- Employee discount
Sales Manager
Living Rooms —Maida Vale
- £40,000 - £50,000 a year
- Full-time
- Sales
- Hotel
- Organisational skills
- Health & wellbeing programme
- Annual leave
Quick apply
Membership Manager
Maison Estelle —West London
- £55,000 a year
- Full-time
- Hospitality
- Organisational skills
- Leadership
- Work from home
- Employee discount
Quick apply
3d
Senior Guest Relations Manager
PPHE Hotel Group —London
- £39,000 - £43,000 a year
- Hotel
- Hotel experience
- Employee discount
- Referral programme
Quick apply
Front Desk Manager – Corporate Guest Services
Rapport —London
- £45,000 a year
- Full-time
- Organisational skills
- Guest services
- Leadership
- Employee assistance programme
- Employee discount
3d
Assistant Manager
Five Guys UK —Hemel Hempstead
- Up to £35,870 a year
- Weekend availability
- Quick service & fast food restaurant
- IT
- Leadership
- Annual leave
- Employee assistance programme
Senior Premium Experience Manager
Formula E —London
- £55,000 a year
- Hybrid work
- Hospitality
- English
- Travel
- Store discount
- Annual leave
5d
Reservations Manager
Thesleff Group —London
- £48,000 a year
- Full-time
- Hospitality
- Administrative experience
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply

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guest experience manager jobs near borehamwood, hrt

People Operations Manager

Elixirr -
London

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Job details

Full-time

Qualifications

Payroll
Communication skills
Office experience

Full job description

People Operations Manager

About us:

Elixirr (www.elixirr.com) is looking for a People Operations Manager to join Elixirr’s Operations team, supporting the Elixirr Group internationally with a focus on payroll and employee equity programmes.

Elixirr International plc is listed on the main market of the London Stock Exchange following its successful IPO in July 2020.

The Elixirr business provides management consultancy services to corporate clients in many jurisdictions including the UK, EU, USA, South Africa, Asia and South America.

Elixirr prides itself on doing things differently and has positioned itself as the Challenger Consultancy. It is expanding its business through inorganic and organic growth. Elixirr has completed eight acquisitions since its IPO and has several potential targets in its acquisition pipeline.

This role is an exciting, hands-on position that will support across a range of day-to-day people operations activities, as well as leading key initiatives across payroll and employee equity programmes. You will work closely with the COO, as well as Finance and HR teams across the Group companies.

Our next people operations superstar will be able to demonstrate the following characteristics:

Highly organised with meticulous attention to detail (accuracy matters!)
Team player
Critical thinker
Problem solver
Exceptional communication skills
Ability to adapt and deal with ambiguity in a fast-paced environment
Willingness to learn!
High level of discretion required due to confidential nature of the role

Relevant experience:

5 - 7 years in a similar role or Consulting role
Prior experience of working in a client-facing consulting role is highly desirable

What can you expect to be doing:

This role will combine day-to-day operational activities, as well as owning delivery of key strategic operational initiatives.

Examples of key strategic initiatives might include:

Roll-out and continuous improvement of Group people operations systems and processes across Group companies
Support definition of a global people operating model and drive cross-collaboration initiatives between Group companies
Own relationship with payroll providers and lead payroll system/process improvements across multiple entities/geographies
Own and enhance our employee equity administration (Employee Share Purchase Plan and Options programme), including platform management and governance
Support people due diligence activities for future acquisitions (payroll, employment terms, equity plans)
Own elements of post-acquisition people integration to ensure a seamless experience for new joiners (payroll setup, equity onboarding)
Conduct research into new geographies to expand our team (employment requirements, payroll feasibility)

Day-to-day operational activities might include but are not limited to:

Partner with senior leadership, including the People Operations Lead and COO, to prepare quarterly Partner updates, leadership reporting and board-ready people insights that inform strategic decision-making
Own the production, analysis and interpretation of key people metrics across the Group (e.g. headcount, attrition, payroll, equity participation and organisational data), turning data into clear recommendations and actions
Lead and oversee monthly payroll delivery across Group entities, ensuring a seamless, compliant and efficient process while identifying opportunities to improve controls, accuracy and employee experience
Serve as a trusted partner to stakeholders across People, Finance and Operations, providing expert guidance on people operations matters and ensuring alignment across teams and geographies
Act as a superuser and product owner for core people systems, shaping the roadmap, driving optimisation and embedding scalable processes that support business growth
Oversee the day-to-day administration of the Employee Share Purchase Plan and Options programme, while continuously enhancing the participant experience through clear communication, training and governance
Deliver analysis and insight across payroll, workforce and equity data to support business planning, risk management and operational decision-making
Partner with Legal and HR to review, evolve and implement people policies and frameworks that are fit for a growing, international listed business
Collaborate with the Office Manager and wider Operations team to help create an exceptional employee and guest experience in our office environment
Manage key people operations suppliers and contracts, including payroll and benefits providers, ensuring effective governance, value for money and opportunities for simplification or consolidation
Identify, prioritise and deliver process improvement initiatives that strengthen controls, increase efficiency and enable the People Operations function to scale with the business
Contribute flexibly to the wider People Operations agenda, taking ownership of emerging priorities in a fast-paced, entrepreneurial environment
Plus, many other operational tasks!

We firmly believe that entrepreneurialism is a state of mind. This means we hire to an exceptionally high talent bar. Intellect isn’t a differentiator. Being a self-starter, willing to get stuck in and deliver the best possible work is.

We’re building a business together – for ourselves, and for our clients. This is how we make the really difficult stuff happen.

Oh, and by the way, we've been listed as the fastest-growing consulting firm in the UK and the third fastest-growing consulting firm in Europe by the FT. And we're pretty proud of that...

Sound appealing? You’ll fit in well. Apply today. We’d love to meet you.

Apply Now

Refine Your Search

guest experience manager jobs in borehamwood, hrt

People Operations Manager

Guest Experience & Welcome Manager

Guest Experience Lounge Manager

Head Of Customer Experience

Club Secretary

Head Host / Reservations & Guest Experience Lead

Office Manager / Facilities Manager

Guest Experience Manager

Guest Experience Manager, Pre-Opening - The St. Regis London

Guest Relations Manager

Manager, Customer Engagement

Guest Experience Manager

Guest Experience Manager 1 (40128)

Sales Manager

Membership Manager

Senior Guest Relations Manager

Front Desk Manager – Corporate Guest Services

Assistant Manager

Senior Premium Experience Manager

Reservations Manager

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