Solutions engineer Work, Jobs in Borehamwood Wd6 (with Salaries)

On-Site 1st/2nd Line Support Technician
Converge Technology Solutions —Hemel Hempstead
- £32,995 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
6d
Abseiler
Titchfield Group —Hatfield
- £40,000 - £50,000 a year
- Weekend availability
- Carpentry
- Power tools
- Construction
- Employee discount
Quick apply
Solutions Engineer
Sano Genetics —London
- £45,000 - £50,000 a month
- Remote
- Software development
- APIs
- HTML
Technical Support Center Engineer
NTT Global Data Centers —Hemel Hempstead
- Full-time
- Salesforce
- Microsoft Office
- Analysis skills
Customer Care Representative
Medtronic —Watford
- £28,880 - £43,320 a year
- Full-time
- Hybrid work
- Computer literacy
- Data analysis skills
- Organisational skills
22h
Fitch Group | AI and Agentic Senior Collaboration Engineer - Warsaw, Poland
Fitch Group —Warszawa, mazowieckie
- Hybrid work
- Azure
- AI
Machine Learning Engineer Intern (100% Remote)
Tether Operations Limited —London
- Full-time
- Remote
- Doctoral degree
- Computer Science
- English
Maintenance Manager - Visa Sponsorship & Relocation Assistance for Successful Candidates
Claytons (Aust) Pty Ltd —London
- £74,410 - £85,040 a year
- Full-time
- Customer service
- Maintenance
- IT
- Relocation assistance
Quick apply
12d
AI Solutions Engineer
V7 —London
- £105,000 - £125,000 a year
- Full-time
- APIs
- AI
- Python
Machine Learning Engineer Intern (100% Remote Worldwide)
Tether Operations Limited —London
- Full-time
- Remote
- Doctoral degree
- Computer Science
- English
AI Solutions Engineer
HeadFirst B.V. —London
- £4,000 - £8,500 a month
- Full-time
- Hybrid work
- Bachelor's degree
- JavaScript
- AI
Quick apply
21h
Tech Insight Experience for Women - Engineering
National Westminster Bank PLC —London
- £73,800 - £110,700 a year
- Full-time
- Java
- AWS
- JavaScript
2026 Degree Apprenticeship
WSP —London
- Part-time
- Hybrid work
- Mentoring
- Articulated lorry
- Flexitime
- Work from home
Data Engineer, Safeguards
Anthropic —London
- £170,000 - £220,000 a year
- Hybrid work
- Computer Science
- SQL
- Bachelor's degree
- Flexible schedule
Cyber Security Analyst - Network Security
Parker Hannifin Corporation —Hemel Hempstead
- Computer Science
- Organisational skills
- IT
5d
Software Engineer (All Levels), United Kingdom
KoBold Metals —London
- £120,000 - £210,000 a year
- Full-time
- Remote
- System design
- AWS
- IT
1st & 2nd Line Support Team Leader
Converge Technology Solutions —Hemel Hempstead
- £35,000 - £40,000 a year
- Full-time
- Management
- Customer service
- Windows
6d
Customer Service Team Leader
Provide Care Solutions LTD —Greenford
- £43,000 a year
- Full-time
3d
Senior Solutions Engineer
Decagon —London
- £144,300 - £216,400 a year
- Full-time
- Sales
- AI
- Life insurance
Customer Service Supervisor
Medtronic —Watford
- £43,680 - £65,520 a year
- Full-time
- Customer service
- Leadership
- Communication skills

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On-Site 1st/2nd Line Support Technician

Converge Technology Solutions -
Hemel Hempstead

Apply Now

Job details

Full-time
£32,995 a year
6 days ago

Qualifications

Microsoft Windows Server
Jira
Software troubleshooting
SCCM
Customer service
LAN
Windows
DHCP
Virtualisation
CompTIA Network+
DNS
IT
Root cause analysis
Communication skills
Active Directory
CompTIA A+
VPN

Full job description

Department: Managed Services
Contract: Full time, Permanent
Location: Hemel Hempstead

Converge is growing, and we’re looking for an enthusiastic and customer focused On Site 1st/2nd Line Support Technician to join our Managed Services team. This is a hands on, customer facing role where you’ll be the go to technical expert on site, supporting users, resolving incidents, and ensuring our customers receive exceptional service every day.
If you’re passionate about technology, thrive in a fast paced environment, and enjoy solving problems that make a real difference to end users, we’d love to hear from you.

What you’ll be doing

Providing on site 1st and 2nd line technical support to end users
Troubleshooting and resolving issues across desktops, laptops, mobile devices, and core infrastructure
Handling escalations and ensuring incidents are resolved within agreed SLAs
Supporting technologies including Windows 10/11, Microsoft 365, Active Directory, DNS/DHCP, VPN, and networking
Performing proactive maintenance, system checks, and monitoring activities
Working closely with the Converge main technical support team on complex issues and root cause analysis
Maintaining accurate documentation, ticket updates, and knowledge base articles
Delivering excellent customer service and building strong working relationships on site

What we’re looking for

Essential skills & experience

Experience working in an IT Service Desk or MSP environment
Strong knowledge of:
Windows 10/11
Microsoft 365 / Office applications
Active Directory
Basic LAN/WAN networking
Confident troubleshooting hardware and software issues
Excellent communication skills and a customer first mindset
Ability to work independently and take ownership of incidents

Desirable skills

Experience with:
Microsoft Windows Server (2012–2022)
Hyper V or other virtualisation platforms
Exchange (On Prem or Online)
Infrastructure technologies such as DFS, DHCP, DNS, RDS, VPN, WDS, WSUS, SCCM
Monitoring and alerting systems
JIRA Project Management Tool
Enterprise storage or clustering
Certifications such as CompTIA A+, Network+, Microsoft certifications, or Level 4 Network Engineer Apprenticeship

Who you are

We’re looking for someone who embodies our values:

Passion for the brand – you bring energy, pride, and commitment to everything you do
Growth mindset – you’re always learning and striving for improvement
Teamwork – you collaborate, support others, and help us achieve shared goals
Customer focus – you deliver service that truly puts the customer first

At Converge, we believe in:
1. Empowering Our People – we invest in your success and development
2. Sustainability & Community at Heart – we act with purpose and impact
3. Customer Centric Excellence – our customers’ success drives us
4. Partnerships Built on Trust – we work together to deliver meaningful results

Why join Converge
You’ll be part of a supportive, forward thinking team where your ideas matter and your growth is encouraged. This role offers variety, autonomy, and the chance to work with modern technologies while making a real impact for our customers.

Apply Now

Refine Your Search

solutions engineer jobs in borehamwood wd6

On-Site 1st/2nd Line Support Technician

Abseiler

Solutions Engineer

Technical Support Center Engineer

Customer Care Representative

Fitch Group | AI and Agentic Senior Collaboration Engineer - Warsaw, Poland

Machine Learning Engineer Intern (100% Remote)

Maintenance Manager - Visa Sponsorship & Relocation Assistance for Successful Candidates

AI Solutions Engineer

Machine Learning Engineer Intern (100% Remote Worldwide)

AI Solutions Engineer

Tech Insight Experience for Women - Engineering

2026 Degree Apprenticeship

Data Engineer, Safeguards

Cyber Security Analyst - Network Security

Software Engineer (All Levels), United Kingdom

1st & 2nd Line Support Team Leader

Customer Service Team Leader

Senior Solutions Engineer

Customer Service Supervisor

I want to receive the latest job alerts for solutions engineer in borehamwood wd6

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