Lead engineer Work, Jobs in Borough Of Dartford, Ken (with Salaries)

Sr Administrator (Support & Operations)
HCLTech —Basildon
- English
- Computer networking
- Communication skills
Warehouse Shift Manager
GXO Logistics —Dartford
- £49,378 a year
- Leadership
- Communication skills
- Annual leave
- Employee discount
Chief Technology Officer
Artsy and Artnet —London
- £200,000 - £350,000 a year
- Full-time
- Hybrid work
- Mentoring
- Agile
- AI
- Employee assistance programme
Technical Lead
Unmind —London
- £90,000 - £115,000 a year
- Full-time
- Hybrid work
- Mentoring
- AI
Head of Deal Desk - International
Anthropic —London
- £285,000 a year
- Hybrid work
- Bachelor's degree
- Communication skills
- Flexible schedule
Lead Systems Engineer/Team Lead
BAE Systems —Rochester
- Up to £65,000 a year
- Team management
- No degree
- Mentoring
Lead Machine Learning Research Engineer
Blankstate —London
- £95,000 - £140,000 a year
- Full-time
- Research
- Machine learning
- Leadership
Quick apply
Lead Engineer
NewDay —London
- Full-time
- AI
Lead Data Engineer
LegalAndGeneral —London
- Full-time
- Hybrid work
- Mentoring
- Employee discount
Quick apply
Quality Control and Planning Engineer
DEANUDOM SUPPLIES LTD —London
- £38,500 - £42,000 a year
- Full-time
- Schematics
- Continuous improvement
- Quality control
Quick apply
1d
Lead Infrastructure Engineer
Gravita —London
- £60,000 - £80,000 a year
- Hybrid work
- SharePoint
Quick apply
1d
Lead Maintenance Engineer
Marshalls PLC —Sittingbourne
- £57,596 a year
- Overtime
- Maintenance
- Communication skills
- Free parking
- Employee discount
Quick apply
8d
Senior Service Planner / Scheduler
Atlas Repairs —West Thurrock
- £35,000 a year
- Full-time
- In-person
Quick apply
Lead Software Engineer
Searchland —London
- £95,000 - £110,000 a year
- Hybrid work
- Mentoring
- AI
- Leadership
Quick apply
Lead Data Engineer
RolePlacement —Camden Town
- £80,000 - £100,000 a year
- Full-time
- Hybrid work
- Azure
- Data analysis skills
- Java
Quick apply
1d
Lead Platform Engineer
Linux Recruit —London
- £90,000 - £110,000 a year
- Azure
- AWS
- Team management
14d
Plumbing Supervisor
M Group —Dartford
- £36,000 - £42,000 a year
- Management
- Computer literacy
- Plumbing
- Annual leave
- Employee assistance programme
Lead Engineer
Disguise Technologies Ltd —London
- Hybrid work
- Software troubleshooting
- Salesforce
- AWS
- Annual leave
- Employee assistance programme
Quick apply
Lead Solution Engineer - Consumer Goods
Salesforce —London
- Full-time
- Salesforce
- Master's degree
- No degree
Lead Digital Continuity & Manuf Engineer
Capgemini —London

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lead engineer jobs near borough of dartford, ken

Sr Administrator (Support & Operations)

HCLTech -
Basildon

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Job details

Qualifications

Technical troubleshooting
Desktop support
Operating systems
Incident queue management
Mentoring junior staff
Ticket management
English
Service restoration
Computer hardware
Technical support incident logging
Computer networking
Customer support
Customer interaction
Application support
Root cause analysis
Communication skills
Mobile devices

Full job description

Basildon District, England
Job Summary

To offer advanced technical support , troubleshooting and doing root cause analysis to ensure positive customer feedback.

Join a dynamic and innovative team at Ford’s Tech Lounge – a global initiative designed to provide walk-in IT support and empower employees through hands-on assistance and guidance. With 13 Tech Lounges worldwide, this role offers a unique opportunity to be part of a creative and rewarding environment where technology meets exceptional customer service. We are seeking a English-speaking IT support technician with strong customer service skills to deliver face-to-face technical assistance to employees at our UK Tech Lounge. You will play a key role in enhancing user productivity, satisfaction, and engagement by resolving technical issues, offering expert advice, and showcasing new digital tools and capabilities.

Key Responsibilities

1. To adhere to quality standards, regulatory requirements and company policies.
2. To provide support for complex incidents, escalated by analysts, perform root cause analysis, and implement solutions to resolve technical & security issues.
3. To work on value adding activities such Knowledge base update & management, training freshers, coaching analyst.
4. To resolve complex tickets within agreed SLAs and collaborate with other support teams to ensure seamless operations & security posture.
5. To ensure positive customer experience and CSAT through First Call Resolution , minimum rejected resolutions / reopen Cases and mitigating security threats.

Deliver direct, in-person IT support for corporate devices (desktops, laptops, mobile phones), telecom services, email systems, and other digital workplace tools. • Provide walk-up and deskside support within the designated coverage area. • Conduct triage and troubleshooting, offer guidance, and develop solutions for common challenges with office software and tools. • Collaborate with internal IT teams to ensure effective problem resolution and root cause analysis. • Manage customer queues and maintain accurate support documentation. • Identify and escalate issues proactively to the Tech Lounge Lead. • Contribute ideas to prevent recurring incidents and improve overall employee productivity. • Promote a culture of continuous learning and knowledge sharing. • Ensure a world-class support experience with a strong focus on quality and customer satisfaction.

Skill Requirements

Fluency in English (spoken and written) is mandatory. • Proven experience in a Desktop Support Engineer or similar IT support role. • Hands-on expertise with Windows, Linux, and macOS. • Strong knowledge of office productivity tools, computer peripherals, network security, and antivirus software. • Excellent problem-solving and communication skills. • Customer-focused mindset with the ability to multitask effectively.

Other Requirements

Respond to user inquiries related to hardware, software, and networking. • Set up and configure equipment, including operating systems and applications. • Perform remote and on-site troubleshooting. • Maintain detailed records of technical issues and resolutions. • Apply software updates and security patches. • Provide clear, user-friendly instructions and support.

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Refine Your Search

lead engineer jobs in borough of dartford, ken

Sr Administrator (Support & Operations)

Warehouse Shift Manager

Chief Technology Officer

Technical Lead

Head of Deal Desk - International

Lead Systems Engineer/Team Lead

Lead Machine Learning Research Engineer

Lead Engineer

Lead Data Engineer

Quality Control and Planning Engineer

Lead Infrastructure Engineer

Lead Maintenance Engineer

Senior Service Planner / Scheduler

Lead Software Engineer

Lead Data Engineer

Lead Platform Engineer

Plumbing Supervisor

Lead Engineer

Lead Solution Engineer - Consumer Goods

Lead Digital Continuity & Manuf Engineer

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