It engineer Work, Jobs in Bourne, Lin (with Salaries)

Technical Support Engineer
Sugabyte —Peterborough
- £20,000 - £30,000 a year
- English

Discover related jobs

Based on your search for it engineer jobs.

MSP Service Desk Manager
RedBrick IT Solutions Limited —Bourne
Identify training needs and support career progression. Take ownership of Service Desk performance, ensuring SLA targets are consistently achieved.
£40,000 - £45,000 a year
Quick apply
5d
Information Technology/Assurance (IT/IA) Specialist Ill - Lakenheath, UK
General Dynamics Information Technology —Lakenheath
Bachelor’s degree OR Associate’s degree in a related area + 2 years’ experience OR equivalent experience (4 years). Provide Government-Issued Laptop Support.
£107,744 - £110,400 a year

I want to receive the latest job alerts for it engineer in bourne, lin

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it engineer jobs near bourne, lin

Senior Technical Manager jobs in London

Technical Support Engineer jobs in Staffordshire

Clinical Support Worker jobs in Walsall

Technical Support Engineer jobs in Bath

Technical Support Engineer jobs in Croydon

Student Support jobs in London

Technical Support Engineer jobs in London

Technical Support Engineer

Sugabyte
Peterborough

Apply Now

Job details

£20,000 - £30,000 a year

Qualifications

English

Full job description

Sugabyte is looking for a technical support engineer to help support our customers who use SugarCRM. Not purely technical, but also consultative – you will be helping our customers via telephone, ticketing system and remote screenshare. SugarCRM is a Customer Relationship Management web application. You will be given full training on the ‘ins and outs’ of SugarCRM, how our customers use it and how we support it. Your duties include:

Management of inbound tickets/email
Prioritising workload
Troubleshooting technical application errors
Populating our knowledge-base system for faster future resolutions
Receiving phone calls from our customers
Regular reach out to our customers (email and phone)
Host online training screenshare sessions (you will be the expert with SugarCRM!)

About you

Good eye for detail and documenting your work
Passion or strong interest in web technologies and I.T
Excellent telephone manner
Able to work well in a team (we all help each other out)
Very good English language speaking and writing skills

What we offer you

Training & support throughout your career
Competitive salary dependant on experience (20k to 30k dependant on experience)
Opportunity to grow and advance in an exciting and fast-growing company

About us

Sugabyte is one of Europe’s leading SugarCRM Implementation Partners. We re-sell and implement CRM technologies from our partner; SugarCRM. Based in Peterborough, we have been implementing Sugar (and associated technologies) for the past 8 years. With 250+ projects under our belt, we’re extremely experienced in helping companies sell better, market better and provide their own customer experiences worthy of the 2020 name tag. Our team is our most prized asset and over the years we’ve been blessed to have talented, interesting, and focused team members. In recruitment, our key focus is you, over your skill-level. Our careful selection of members to date has resulted in a wonderful working environment. We have a generous working space at our new office in Peterborough with plenty of parking, open working atmosphere and a pool table for tournaments. Everyone works on a MacBook with dual external 4k displays. Organisations around Europe rely on Sugabyte to help and assist with their CRM projects. Many view Sugabyte as an extension of their own team! ‘ The CRM department’. 2020 will be a big growth year for us, are you along for the ride?

How to apply:

Email your CV to [email protected]

Note to Recruiters and Placement Agencies: Sugabyte does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any Sugabyte employee. Sugabyte will not pay fees to any third-party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered the property of Sugabyt and will be processed accordingly.

Apply Now

Refine Your Search

it engineer jobs in bourne, lin

Technical Support Engineer

Discover related jobs

I want to receive the latest job alerts for it engineer in bourne, lin

Explore jobs in more locations

About us

Jobseeker tools

Employer Tools

Browse

Stay Connected