At inspiring vet care, our people are at the heart of everything we do. As the UK’s number one vet care provider, we're trusted with the care of over 2 million animals, delivering our purpose of healthier animals and happier owners.
Located on the outskirts of Peterborough, Sampson Park Vets combines excellent transport links and city convenience with the benefits of a countryside lifestyle. The historic town of Stamford, home to the renowned Burghley Horse Trials, is less than 30 minutes away, offering the perfect balance between practicality and leisure.
Our purpose-built, state-of-the-art facility is equipped with advanced technology including endoscopy and laparoscopy. We provide a broad range of services, including exotics, soft tissue and orthopaedic surgery, as well as ophthalmology referrals, creating a dynamic and rewarding environment for our team.
- Purpose-built modern veterinary facility
- Endoscopy and laparoscopy equipment
- Soft tissue and orthopaedic surgery services
- Ophthalmology referral work
- Convenient location near Peterborough and Stamford
- Supportive and experienced clinical and client care teams
As a Veterinary Receptionist, you will be the first point of contact for clients, playing a key role in delivering a welcoming, professional and compassionate experience at every interaction.
You’ll support the smooth running of the practice by managing appointments, handling enquiries, supporting client communications and working closely with clinical and non-clinical colleagues to ensure a positive client and patient journey.
General Responsibilities
- Welcome clients and patients to the practice
- Manage appointment bookings and diary scheduling
- Handle telephone and email enquiries professionally
- Process payments and maintain accurate records
- Support the veterinary and nursing teams with day-to-day practice operations
- Deliver exceptional customer service at every stage of the client journey
Working Pattern
- Opportunity to work as one full-time position or two part-time positions
- 1 in 4 Saturday mornings, 8:30am–12:00pm
- No out-of-hours commitments
- Flexibility to provide holiday and sickness cover when required
You are a friendly, organised and customer-focused individual who enjoys working as part of a team. You’ll bring:
- Excellent communication and interpersonal skills
- The ability to multitask and prioritise effectively
- A positive and professional approach to customer service
- Strong organisational skills and attention to detail
- The ability to work collaboratively within a busy team environment
- Previous veterinary practice experience would be beneficial but is not essential
- A genuine passion for working within the animal care industry
At inspiring vet care, we’re committed to supporting your development and wellbeing from the very start of your career. When you join us, you’ll benefit from:
- A key client-facing role within a supportive and collaborative practice team
- Clear career pathways with progression opportunities within client care and practice leadership roles
- Ongoing learning and development supported by experienced colleagues and practice teams
- A values-led culture focused on care, community and continuous improvement
- 6.6 weeks’ annual leave plus your birthday off
- Increasing holiday allowance based on length of service
- Enhanced family-friendly policies, including maternity, paternity, adoption, shared parental and surrogacy pay
- Employee wellbeing initiatives including Healthcare Cash Plan and Cycle to Work scheme
- Learning and development opportunities via the inspiring vet care Academy
- Discounted veterinary care
- Voluntary benefits including Green Cars salary sacrifice scheme and access to discounts and cashback with hundreds of participating retailers
We’re committed to supporting our people through career development opportunities, wellbeing initiatives and access to world-class learning resources.
Whether you’re just starting out or looking to take the next step in your career, inspiring vet care offers the support, opportunity and community to help you grow.
Up to £27,100.13 per annum
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
