Fixed Term Contract Duration - 11 Months
Quilter plc is a leading provider of financial advice, investments and wealth management, committed to being the UK’s best wealth manager for clients and their advisers. Quilter oversees £141.2 billion in customer investments (as of 31 December 2025). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions, and discretionary fund management. The business is comprised of two segments: Affluent and High Net Worth.
Affluent encompasses the financial planning business, Quilter Financial Planning, the Quilter Investment Platform and Quilter Investors, the multi-asset investment solutions business.
High Net Worth includes the discretionary fund management business, Quilter Cheviot, together with Quilter Cheviot Financial Planning – offering a highly personalised service to private clients, charities, trustees, and professional partners. Quilter Cheviot has presence throughout the UK, Ireland and Channel Islands.
At Quilter we never stand still. Our foundations are rooted in our extraordinary expertise, which is trusted by hundreds of thousands of customers, but we have great ambitions to stay one step ahead and make an even greater difference to the people and communities we serve, including our colleagues.
Our business is transforming, continually modernising, and becoming even more customer centric. So, if you want to be bold in the pursuit of your ambitions, bring new ideas, and challenge and evolve what we do, it’s the perfect time to join us!
Level - Level 4
Department- Change Management
Location - Southampton
Contract - 12 Month FTC
This role is responsible for coordinating all internal and external training activity, ensuring sessions are effectively planned, delivered, and tracked. It will also manage the workstream Outlook mailbox, providing timely and consistent responses to queries, and support the Business Readiness Lead with governance, planning, and delivery control in line with Quilter Steps and Change standards.
Key Responsibilities
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Develop and maintain business readiness plans aligned to programme milestones
Identify readiness gaps and track actions through to completion
Coordinate readiness activity across impacted business areas
Develop and manage training content creation and delivery plans
Coordinate the scheduling of training sessions across stakeholder groups
Ensure training activity aligns to programme timelines
Coordinate all internal and external training sessions end-to-end
Track attendance, completion, and engagement levels
Produce clear management information on training activity and readiness
Manage internal and external queries via the workstream Outlook mailbox
Provide timely, accurate, and consistent responses
Monitor and report on query volumes and key themes
Support the Business Readiness Lead with workstream governance activity
Produce and maintain status reports, plans, trackers, and action logs
Ensure alignment with Quilter Steps and Change delivery standards
Support governance forums with updates and materials preparation
Maintain the workstream RAID log and identify emerging risks
Build strong relationships with business stakeholders and SMEs
Communicate training and readiness activity clearly and effectively
Support engagement and adoption across impacted teams
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Experience delivering business readiness or change activity within a programme environment
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Experience supporting project governance and control activities (e.g. RAID, reporting, risk management)
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Experience coordinating training or learning activity across multiple stakeholder groups
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Experience working within financial services or a regulated environment (desirable)
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Strong delivery focus with a proactive, hands-on approach
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Ability to organise and manage complex workstream activity
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Clear, structured, and effective communication
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Proactive approach to identifying and resolving issues
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Strong alignment with governance frameworks and delivery standards
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Strong planning, coordination, and organisational skills
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Confident stakeholder management and communication skills
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Ability to manage multiple priorities in a fast-paced environment
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Experience producing management information (MI), reporting, and tracking metrics
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High attention to detail and strong organisational discipline
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Project or change-related qualification (e.g. PRINCE2, APM, Change Management) (desirable)
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Inclusion & Diversity
We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive.
Values
Do the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities.
Always curious: We continuously seek new ideas and knowledge so we’re one step ahead of our clients’ needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures.
Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation.
Stronger together: Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions.
Core Benefits
Holiday: 182 hours (26 days)
Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution.
Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions.
Healthcare Cash Plan: Jersey employees only.
Benefit Allowance: A cash benefit allowance is payable in lieu of some of our core benefits.
In addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction.
