Client services associate Work, Jobs in Bournemouth (with Salaries)

Customer Experience Associate
Tower Supplies —Poole
- £29,000 - £30,500 a year
- Full-time
- Customer service
- Communication skills
Quick apply
13d
Trainee Sales Development Representative
Circle Cloud Communications Ltd —Southampton
- £24,000 - £32,000 a year
- Full-time
- CRM software
- Customer service
- Salesforce
- Paid training
- Annual leave
Quick apply
4d
Business Analysis Senior Associate
JPMorganChase —Bournemouth
- Full-time
- Customer service
- Data analysis skills
- Agile
Document Centre Associate (6-Month FTC)
Lawhive —Poole
- £26,000 a year
- Administrative experience
- IT
- Annual leave
Sales Associate
Trek Bicycle Corporation Ltd —Poole
- Part-time
- Hospitality
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Bankruptcy Service Support Senior Associate
JPMorganChase —Bournemouth
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
2d
Payments Change & Transformation Senior Associate
JPMorganChase —Bournemouth
- Full-time
- PMP
- SQL
- APIs
8d
Early Careers Programme Manager UK Apprenticeship - Associate
JPMorganChase —Bournemouth
- Full-time
- Human resources
- Organisational skills
- Communication skills
10d
Loan Trading Services Associate
JPMorganChase —Bournemouth
- Full-time
- Communication skills
9d
Securities Services - Asset Servicing and Tax Product Development - Associate
JPMorganChase —Bournemouth
- Full-time
- Public speaking
- Project management
- Product management
Operational Regulatory Support Associate
JPMorganChase —Bournemouth
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
4d
Project Manager - Associate
JPMorganChase —Bournemouth
- Full-time
- SQL
- Analysis skills
- Continuous improvement
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Bournemouth
- £3,800 a month
- Full-time
- Sales
Quick apply
Margin Services Automation and Testing Senior Associate (Part Time)
JPMorganChase —Bournemouth
- Part-time
- Microsoft Powerpoint
- Microsoft Outlook
- Java
Business Management Support Analyst (Part Time)
JPMorganChase —Bournemouth
- Part-time
- Analysis skills
- SharePoint
- Time management
Accounts Senior Associate
Saffery —Bournemouth
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- Profit sharing
- Annual leave
Global Financial Crimes Compliance - Sanctions Strategy Compliance - Associate
JPMorganChase —Bournemouth
- Full-time
- Bachelor's degree
- Organisational skills
- IT
Payment Operations Transformation Project Manager Associate
JPMorganChase —Bournemouth
- Full-time
- Organisational skills
- Financial services
- Communication skills
CONFERENCE & BANQUETING ASSOCIATE
Bournemouth Highcliff Marriott Hotel —Bournemouth
- Weekend availability
- English
- Hotel
Quick apply
3d
Operations Control, Workflow and Automation Senior Associate (part time role)
JPMorganChase —Bournemouth
- Part-time
- Microsoft Office
- Python

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client services associate jobs near bournemouth

Customer Experience Associate

Tower Supplies -
Poole

Quick apply

Job details

Permanent | Full-time
£29,000 - £30,500 a year
13 days ago

Qualifications

Customer service
Communication skills

Full job description

We're looking for an experienced Customer Experience Associate to join our office-based Customer Service team.

Job Title: Customer Experience Associate

Contract type: Permanent

Hours: 8-5pm

Location: Poole

What you will be doing

Manage shared service telephone calls (inbound and outbound)

Logging and maintaining records of all customer calls and conversations including action points

Documenting Complaints on Company CRM and resolve to customer's satisfaction

Telephone account management being proactive where possible

Input into CRM system order documentation

Dealing with a range of customer queries, transferring calls and resolving issues

Take every opportunity to be proactive and maximise sales and revenue

Use best judgement to select appropriate style of language to maintain a positive client relationship

Use of Company CRM system to record all relevant calls, emails, tasks, opportunities and projects

Excellent use of the Company CRM system to accurately record customer interaction and actions to provide the best customer experience and drive continued growth

Use of Company systems to assist customers with all possible queries including order chases, delivery queries, PODs and returns

Ability to use the various internal company systems and our carrier websites to resolve all customer queries

Prepare customer amendments and updates (OGL, Sugar, Ctrl Cloud)

Use of the company's systems (QlikSense and OGL) to review customers' orders and back orders to provide the customers with regular updates and work with our Purchasing team to ensure goods arrive in a timely manner.

Ability to utilise company's systems to pull the data required and interrogate the data to provide the customer with meaningful commentary

Ability to work with colleagues to gain insightful and correct information on deliveries due into the business

Who we are

We're a fast-paced, forward-thinking global solutions provider who is redefining operational excellence for businesses. We're famous for our fantastic customer service and for creating comprehensive solutions that help our customers stay ahead in an ever-changing world.

Where you work

Our open plan office encourages teamwork and communication. You will be working in a respectful environment surrounded by people that care about you just as much as our customers. We also believe diversity is the key to a success. That means your voice will always be heard no matter your role, and there will always be the opportunity to make a big impact.

Who you are

You are someone who genuinely loves creating exceptional experiences for customers. You bring a proactive mindset, constantly looking ahead and spotting opportunities to support customers before they even realise they need help. Your tenacity means you see challenges as chances to shine, staying focused on delivering outcomes that make a real difference.

Your communication skills written and verbal are polished, clear and customerfriendly. You know how to adapt your tone and approach to suit the situation and the person in front of you.

Most of all, you're an energetic team player. You understand the power of working together, supporting your teammates and contributing to a positive, customer-focused culture.

Quick apply

Refine Your Search

client services associate jobs in bournemouth

Customer Experience Associate

Trainee Sales Development Representative

Business Analysis Senior Associate

Document Centre Associate (6-Month FTC)

Sales Associate

Bankruptcy Service Support Senior Associate

Payments Change & Transformation Senior Associate

Early Careers Programme Manager UK Apprenticeship - Associate

Loan Trading Services Associate

Securities Services - Asset Servicing and Tax Product Development - Associate

Operational Regulatory Support Associate

Project Manager - Associate

JUNIOR SALES ADVISOR

Margin Services Automation and Testing Senior Associate (Part Time)

Business Management Support Analyst (Part Time)

Accounts Senior Associate

Global Financial Crimes Compliance - Sanctions Strategy Compliance - Associate

Payment Operations Transformation Project Manager Associate

CONFERENCE & BANQUETING ASSOCIATE

Operations Control, Workflow and Automation Senior Associate (part time role)

I want to receive the latest job alerts for client services associate in bournemouth

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