information technology Work, Jobs in bournemouth (with Salaries)

1st Line Technical Support Engineer
Wide FM t/a Juice Broadband —Poole
- £25,500 - £30,000 a year
- Full-time
- Software troubleshooting
- Customer service
- In-person
- Employee discount
Quick apply
IT technician, Associate
Curtiss-Wright —Wimborne
- Full-time
- IT
13h
IT Service Delivery Specialist
McCarthy & Stone —Bournemouth
- Up to £30,000 a year
- Full-time
- Organisational skills
- IT
- In-person
- Employee assistance programme
Quick apply
7d
IT Specialist-Advanced Dynamic Resource Scheduler (DRS)
BCP Council —Poole
- £35,077 a year
13d
IT Operations Graduate
Rapid Repair Network Limited —Lyndhurst
- Full-time
- JavaScript
- No degree
- Organisational skills
Quick apply
IT Systems and End User Administrator (1 Year FTC)
IMI Plc - Legacy Precision —Poole
- Full-time
- Organisational skills
- IT
- Communication skills
Technical Support Engineer
Bistech Group plc —Ferndown
- Full-time
- Software troubleshooting
- Customer service
- In-person
- Employee assistance programme
Quick apply
13d
IT Systems and End User Administrator (1 Year FTC)
IMI Process Automation —Poole
- Organisational skills
- IT
- Communication skills
Quick apply
IT Systems and End User Administrator (1 Year FTC)
IMI plc —Poole
- Full-time
- Organisational skills
- IT
- Communication skills
IT Support Engineer
Admit One —Poole
- £23,500 - £25,500 a year
- Full-time
- Spanish
- Customer service
- Analysis skills
- Free parking
- Flexitime
Quick apply
Technical Support Analyst
FASTENER DISTRIBUTION HOLDINGS LLC. —Fordingbridge
- Full-time
- Computer Science
- Customer service
- Bachelor's degree
Lecturer in IT/Computing
Wiltshire College & University Centre —Salisbury
- £29,294 - £40,814 a year
- Full-time
- University
- Mentoring
- Software development
- Annual leave
- Employee assistance programme
12d
IT Technician
Spectrum Geosurvey Limited —Lymington
- £25,000 - £28,000 a year
- Full-time
- Windows
- Microsoft Office
- SQL
- Free parking
- Annual leave
Quick apply
13d
CSS Service Desk Engineer
Roke Manor Research Limited —Romsey
- Business
SDWAN Network Engineer
FalconSmartIT —Bournemouth
- English
- Scripting
- Computer networking
Quick apply
Service Desk Co-ordinator
Trane Technologies —Southampton
- Full-time
- Customer service
- Microsoft Office
- Communication skills
14d
IT Project Manager - Billing
The Peninsular and Oriental Steam Navigation Company —Southampton
- Hybrid work
- IT
- Communication skills
Quick apply
8d
Senior Buyer - IT
Carnival UK —Southampton
- Full-time
- Microsoft Office
- Contracts
- Leadership
Senior Systems Analyst
Gen II Fund Services —Southampton
- Hybrid work
- Computer Science
- SQL
- Analysis skills
Senior Solutions Architect
Ocean Infinity —Southampton
- Full-time
- Agile
- Communication skills

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1st Line Technical Support Engineer

Wide FM t/a Juice Broadband
Poole

Quick apply

Job details

Full-time
£25,500 - £30,000 a year

Benefits

Company pension
Employee discount

Qualifications

Software troubleshooting
Customer service
Technical support
IT support
Communication skills
Help desk

Full job description

This role is ideal for someone who has exceptional customer service skills, a keen interest in the tech and ISP Industry and who is ready to step into a 1st line role and customer service support role working for a growing ISP based in Poole. This roles offers plenty of day-to-day variety as well as the familiar routine of repeat tasks.

Ability to work calmly under pressure, dealing with clients in a polite and efficient manner
Programme and Prepare kit - e.g. Routers and telephones
Problem solving - methodical approach
To have good diagnostic skills
To be able to take and make calls, prioritise, and action incoming support tickets, emails and calls
Ability to create and keep documents to help improve the efficiency – for example user guides, known issues and fixes, customer helpsheets
To have a good knowledge of hardware fault finding, software issue resolution, wireless technology, basic IP telephony
To be able to demonstrate good communication and interpersonal skills as required with members of the team
To have the ability to work effectively within a team and to work on own initiative
Complete postage and packaging for kit items
Complete site visits as required to help install routers/phones.

Benefits

20 days paid holiday plus bank holidays

Company Workplace Pension Scheme – including annual free review

Job Types: Full-time, Permanent

Pay: £25,500.00-£30,000.00 per year

Benefits:

Company pension
Employee discount

Work Location: In person

Quick apply

Refine Your Search

information technology jobs in bournemouth

1st Line Technical Support Engineer

IT technician, Associate

IT Service Delivery Specialist

IT Specialist-Advanced Dynamic Resource Scheduler (DRS)

IT Operations Graduate

IT Systems and End User Administrator (1 Year FTC)

Technical Support Engineer

IT Systems and End User Administrator (1 Year FTC)

IT Systems and End User Administrator (1 Year FTC)

IT Support Engineer

Technical Support Analyst

Lecturer in IT/Computing

IT Technician

CSS Service Desk Engineer

SDWAN Network Engineer

Service Desk Co-ordinator

IT Project Manager - Billing

Senior Buyer - IT

Senior Systems Analyst

Senior Solutions Architect

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