Helpdesk specialist Work, Jobs in Bow, Gtl (with Salaries)

Analyst – Desktop Support
StepStone Group —London
- Customer service
- Microsoft Office
- Computer networking
Workplace Technology Specialist
Legora —London
- Full-time
Service Desk Analyst
Tony Blair Institute for Global Change —London
- Full-time
- Azure
- Customer service
- Windows
10d
Technical Support Associate - London
Synthesia —London
- Full-time
- Hybrid work
- Software troubleshooting
- Analysis skills
- Continuous improvement
Facilities Assistant (Contracted via CBRE, 24 month contract)
Sony Interactive Entertainment —London
- Microsoft Powerpoint
- Hospitality
- Microsoft Excel
- Annual leave
Junior IT Support Technician - Starting 5th October 2026
The Children's Trust —Tadworth
- Call to connect
- Free parking
- Annual leave
Quick apply
8d
Facilities Operations Senior Specialist
Vertex Pharmaceuticals —Paddington
- Full-time
- Travel
- Organisational skills
- In-person
Service Delivery Analyst
Toro Risk Solutions —London
- £30,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- AWS
- Annual leave
Quick apply
IT Technical Systems Analyst (Applications Team)
Withersworldwide —London
- Full-time
- Hybrid work
- Azure
- SQL
- APIs
- Profit sharing
- Employee discount
Payroll Specialist 1 year FTC
CSC (Corporation Service Company) —London
- Full-time
- Microsoft Excel
- Oracle
- Accounting
8d
SAP/BW Data Warehouse Analyst (Digital Technology)
Raytheon —Harlow
- Full-time
- Hybrid work
- Travel
- Warehouse experience
- IT
- Sick pay
IT Technician
Laine Theatre Arts —Epsom
- £35,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- Windows
Quick apply
2d
Facilities Assistant (Contracted via CBRE, 24 month contract)
PlayStation Global —London
- Microsoft Powerpoint
- Hospitality
- Microsoft Excel
- Annual leave
Quick apply
Patient Workflow Administrator
Willow |Tree Family Doctors —London
- £25,350 - £27,378 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- English
Quick apply
IT Operations Specialist
Nteractive Consulting & Events Ltd —Staines-upon-Thames
- Remote
- SharePoint
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
SAP Developer (Digital Technology)
Raytheon —Harlow
- Full-time
- Hybrid work
- Travel
- IT
- Communication skills
Workplace Specialist
Peloton —London
- Google Suite
- Customer service
- AI
Quick apply
Regional Facilities Manager
SHW —London
- £57,000 - £59,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Management
- Health & wellbeing programme
- Life insurance
Quick apply
1d
Account Manager VA2829
Anabas —London
- £50,000 a year
- Management
- Microsoft Office
- Travel
- Employee assistance programme
- Referral programme
6d
Assistant Facilities Manager
BNP Paribas —London
- Full-time
- English
- Microsoft Office
- IT
- Annual leave
- Employee discount

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Analyst – Desktop Support

StepStone Group -
London

Apply Now

Job details

Qualifications

Microsoft Windows Server
System administration
Customer service
Technical support
Microsoft Office
ITIL
Computer networking
ServiceNow
Communication skills
Active Directory
Help desk

Full job description

We are global private markets specialists delivering tailored investment solutions, advisory services, and impactful, data driven insights to the world's investors. Leveraging the power of our platform and our peerless intelligence across sectors, strategies, and geographies, we help identify the advantages and the answers our clients need to succeed.

The Team

Information Technology at Stepstone works internally to provide infrastructure for automation. IT implements the governance for the use of network and operating systems, and it assists the operational units by providing them the functionality they need. IT also provides Desktop Support to Stepstone's users. Desktop Support provides centralized information and support management service to handle technology queries

Key Responsibilities:

Act as an initial point of contact for technical support requests by phone, email, and in person
Act as local IT point of contact for local office based issues
Perform triage, resolve incidents and respond to queries on PC's, laptops, printers, mobile devices, and email and business applications
Contribute technical content and solutions, and maintain departmental procedures in the Knowledge Base
Understanding of basic networking and system administration
Contribute to IT projects
Resolve technical issues, identify and document persistent problems
Ensure a positive user experience through timely and professional service

Core Competencies:

Working knowledge of Windows 11, Office 365, Copilot, Active Directory, Exchange, Windows Server and Entra ID
PC hardware and software support
Ticketing and incident documentation
Managing Projects End to End
Testing and Evaluating new Technologies

Requirements:

Strong customer service and communication skills
Ability to communicate technical details to non-technical users
Ability to prioritize work load effectively
Able to work independently with minimal supervision
Good troubleshooting skills and willingness to seek out existing issues
Experience with ServiceNow a plus
Knowledge of Crestron Audio Visual equipment a plus

Qualifications:

1-3 years of technical support experience, desktop or helpdesk support preferred
4 year college degree
ITIL Framework exposure a plus

At StepStone, we believe that our people are our most important asset and crucial to our success. We are an Equal Opportunity Employer that strives to create an environment that empowers our employees and allows them to be heard, regardless of title or tenure. Our organizational community features multiple Employment Resource Groups as well as mentorship programs to enhance the employee experience for all.

As an Equal Opportunity Employer, StepStone does not discriminate on the basis of race, creed, color, religion, sex, national origin, citizenship status, age, disability, marital status, sexual orientation, gender identity, gender expression, genetic information or any other characteristic protected by law.

Candidates must be at least 18 years old to apply.

Developing People at StepStone

Apply Now

Refine Your Search

helpdesk specialist jobs in bow, gtl

Analyst – Desktop Support

Workplace Technology Specialist

Service Desk Analyst

Technical Support Associate - London

Facilities Assistant (Contracted via CBRE, 24 month contract)

Junior IT Support Technician - Starting 5th October 2026

Facilities Operations Senior Specialist

Service Delivery Analyst

IT Technical Systems Analyst (Applications Team)

Payroll Specialist 1 year FTC

SAP/BW Data Warehouse Analyst (Digital Technology)

IT Technician

Facilities Assistant (Contracted via CBRE, 24 month contract)

Patient Workflow Administrator

IT Operations Specialist

SAP Developer (Digital Technology)

Workplace Specialist

Regional Facilities Manager

Account Manager VA2829

Assistant Facilities Manager

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