Reward manager Work, Jobs in Bow, Gtl (with Salaries)

Guest & Colleague Experience Manager
Portico Corporate Reception Management —London
- £55,000 - £60,000 a year
- Full-time
- Continuous improvement
- Training & development
- Guest services
- Annual leave
- Life insurance
Quick apply
14d
Project Coordinator, Data Monitoring - Entry Level
Medpace, Inc. —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Bachelor's degree
- Annual leave
- Work from home
eClinical Coordinator (London, Entry Level)
Medpace, Inc. —London
- Full-time
- Microsoft Word
- Software troubleshooting
- English
- Annual leave
- Work from home
Team Coordinator Waltham Forest & Greenwich
Outlook Care —London
- Computer literacy
- Computer skills
- Communication skills
- Annual leave
- Flexible schedule
Assessment Day (Entry-level)
Hachette —London
- Hybrid work
- Annual leave
- Employee discount
6d
Strategy and Operations Manager
Shuffle —London
- £80,000 a year
- Hybrid work
- Analysis skills
- Communication skills
- Analytics
Quick apply
Collections Agent
Mr Lender —Loughton
- Full-time
- Customer service
- Data entry
- Financial services
- Free parking
- Health & wellbeing programme
Quick apply
National Account Manager - Public Sector UK
Indeed —London
- £55,000 - £83,000 a year
- Full-time
- Hybrid work
- Up to 50% travel
- Bachelor's degree
- Travel
- Health & wellbeing programme
- Annual leave
Quick apply
Office Manager - Kings Cross
elasticStage —King's Cross
- £45,000 - £50,000 a year
- Full-time
- Contracts
- Cleaning
- Budgeting
- Annual leave
- Work from home
Quick apply
2d
Reception Manager
Sam's Riverside —London
- £42,000 - £45,000 a year
- Full-time
- Employee assistance programme
- Employee discount
Quick apply
14d
Assistant Facilities and Project Manager
GTS Rail Operations Limited —London
- Customer service
- Continuous improvement
- Organisational skills
- Employee discount
Sales Associate
Ernest Jones —Stratford
- £14 an hour
- Part-time
- Customer service
- Employee discount
13h
Strutt & Parker - Client Onboarding Analyst
BNP Paribas —London
- Full-time
- Microsoft Word
- Communication skills
- Annual leave
- Employee discount
8d
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —London
- £3,800 a month
- Full-time
Quick apply
Store Manager
Lovisa —London
- £29,744 a year
- Retail management
- Leadership
- Employee discount
- Referral programme
Quick apply
Planning Officer
The City Of London —London
- £49,140 - £55,000 a year
- Full-time
- Computer literacy
9d
PMO Support
Royal Bank of Canada —London
- Full-time
- Organisational skills
- Agile
- Financial services
9d
People Transformation Lead
Heathrow —London
- Full-time
- Hybrid work
- Continuous improvement
- Human resources
- Organisational skills
- Annual leave
- Work from home
10d
HR Manager
AllClear Travel Insurance —Romford
- £60,000 - £65,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Continuous improvement
- Team management
- Annual leave
- Employee discount
Quick apply
Client Services Co-Ordinator Accounts
Royal Veterinary College —Potters Bar
- £29,329 - £31,930 a year
- Weekend availability
- CRM software
- Microsoft Office
- Databases

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Guest & Colleague Experience Manager

Portico Corporate Reception Management -
London

Quick apply

Job details

Full-time
£55,000 - £60,000 a year
14 days ago

Benefits

Annual leave
Company pension
Life insurance
Referral programme

Qualifications

Client engagement
Stakeholder liaison
Microsoft Office Suite
Continuous improvement
Continuous improvement cycles oversight
Management reporting
Training & development
Guest services
Team motivation leadership
Communication skills

Full job description

Company Description

Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.

Job Description

We are looking for an experienced and people-focused Guest & Colleague Experience Manager to lead and inspire our workplace and guest services teams across our contract with a client in the financial services industry.

Reporting to the National Account Manager, you will play a pivotal role in delivering exceptional guest, client, and colleague experiences across multiple locations. Leading a large team of over 20 colleagues, you will be responsible for maintaining consistently high service standards, driving operational excellence, and fostering a positive, high-performing culture that reflects Portico's values and commitment to service excellence.

This is an exciting opportunity for a dynamic leader who enjoys developing teams, influencing stakeholders, implementing change, and continuously improving service delivery within a fast-paced corporate environment.

Key Responsibilities

Lead, motivate, and develop a team of 20+ colleagues across multiple locations.
Ensure the consistent delivery of exceptional guest and colleague experiences across the portfolio.
Drive service excellence through effective leadership, coaching, and performance management.
Work closely with the National Account Manager to support strategic objectives and business initiatives.
Build and maintain strong relationships with clients, stakeholders, and operational teams.
Monitor and manage service performance against agreed KPIs and SLAs.
Analyse performance data and reporting to identify trends, opportunities, and areas for improvement.
Lead continuous improvement initiatives to enhance service quality, efficiency, and consistency.
Implement and manage operational processes, ensuring best practices are followed across all locations.
Support recruitment, onboarding, training, and talent development activities.
Ensure compliance with company policies, health and safety requirements, and employment legislation.
Promote a culture of engagement, accountability, and customer-focused service delivery.

The successful candidate must be flexible to travel to all locations within the client portfolio, UK wide. The successful candidate will ideally be based in London, Bristol, Liverpool, Leeds or Birmingham.

Hours: 40 hours per week, with typical shifts between 07:30 - 18:00, Mon-Fri.
Salary: £55,000-£60,000 per annum

Qualifications

The successful candidate will be an experienced workplace, hospitality, front-of-house, or soft services professional with a successful track record of leading large teams and delivering exceptional customer experiences.

They will be a strong communicator and relationship builder, who thrives in a people-centred environment, as well as passionate about creating memorable experiences for guests, clients, and colleagues alike.

Essential Skills & Experience

Proven experience leading and developing large teams of 20+ colleagues within hospitality, workplace experience, guest services, or soft services environments.
Strong customer service ethos and a passion for delivering exceptional experiences.
Experience operating within a corporate or professional services environment.
Excellent communication and interpersonal skills, with the ability to build credibility and influence stakeholders at all levels.
Strong people management experience, including coaching, mentoring, and performance management.
Experience managing service performance against KPIs and SLAs.
Ability to use data, reporting, and operational insights to drive informed decision-making and continuous improvement.
Proven track record of implementing change and improving processes and service delivery.
Experience managing services across multiple sites or locations.
Strong organisational and problem-solving skills.
Proficiency in Microsoft Office applications.
Working knowledge of workplace systems, including room booking and visitor management platforms.
Understanding of health & safety requirements and employment legislation.

What You'll Bring

Inspirational leadership and a collaborative working style.
A proactive approach to service enhancement and problem-solving.
Commercial awareness and operational excellence.
The ability to balance strategic objectives with operational delivery.
A passion for creating engaging workplace experiences for colleagues and visitors.
The drive to continuously improve standards, processes, and team performance.

Additional Information

What's in it for you?

Excellent holiday allowance
Pension contributions,
Life insurance
Enhanced annual leave
Recommend a Friend Bonus Scheme
Thank you voucher scheme.
24-hour personal helpline for employees, providing counselling & information services.
Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
Our Training Academy provides excellent training and development opportunities for our people.

Quick apply

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I want to receive the latest job alerts for reward manager in bow, gtl

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