Command centre team Work, Jobs in Bowdon, Chs (with Salaries)

Command Centre Team Leader
Sodexo —Salford
- Full-time
- Microsoft Excel
- Driving
- Organisational skills
Quick apply
6d
Executive Assistant to the Chief Technology & Customer Services Officer
AJ Bell —Manchester
- From £47,500 a year
- Full-time
- Hybrid work
- SharePoint
- Communication skills
- Employee assistance programme
- Gym membership
Quick apply
4d
Watch Manager
Manchester Airport —Manchester
- Supervising experience
- Leadership
- Free parking
- Employee discount
3d
Assistant Marketing Manager
EMR Group —Warrington
- Full-time
- IT
- Annual leave
Quick apply
Financial Crime Oversight Manager
DF Capital —Manchester
- Full-time
- Annual leave
- Gym membership
Quick apply
5d
Night Carer
Oakwood Care Centre Ltd —Stalybridge
- £12.71 an hour
- Part-time
- English
- Driving
- IT
- Free parking
- Flexible schedule
Quick apply
9d
Assistant Marketing Manager
EMR UK —Warrington
- IT
- Annual leave
Receptionist/Dental Nurse
Stockport Cosmetic Dental and Implant Suite —Stockport
- £13.50 - £16.00 an hour
- Full-time
- English
- Patient care
- Organisational skills
Quick apply
3d
Lead Content Creator
BWP Group —Manchester
- £32,000 - £35,000 a year
- Full-time
- Hybrid work
- In-person
- AI
- Communication skills
- Health & wellbeing programme
- Annual leave
Quick apply
Union Brew Assistant Store Manager
Liverpool Guild of Students —Liverpool
- £26,555 a year
- Full-time
- University
Line Chef
HOME Bar and Kitchen —Manchester
- £13 an hour
- Full-time
- Bar
- Cooking
- English
- Paid training
- Employee discount
Quick apply
7d
Senior ePMO Analyst
Freshfields —Manchester
- Full-time
- Microsoft Office
- Presentation skills
- Mentoring
Bid Manager
Gleeds —Manchester
- Management
- Communication skills
- Employee assistance programme
Senior Consultant, Platform Engineer, Solutions, Engineering, AI & Data
Deloitte —Manchester
- Hybrid work
- Azure
- AWS
- Scripting

I want to receive the latest job alerts for command centre team in bowdon, chs

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Command Centre Team Leader

Sodexo -
Salford

Quick apply

Job details

Full-time
6 days ago

Qualifications

Microsoft Excel
Business processes
Driving
Organisational skills
Leadership
Communication skills

Full job description

Job Introduction

Schedule & Planner Team Leader

Location: Salford Office, 310 Broadway, M50 2UE

Contract Type: Full time - 40 hours per week

We are looking for an experienced and motivated Schedule & Planner Team Leader to oversee the daily operations of our Command Centre. In this role, you will ensure that all policies, procedures, and contractual KPIs are met while leading, coaching, and developing a high‑performing team of administrators and schedulers.

This is a fast‑paced, people‑focused role where you will act as the first point of escalation, support operational delivery, and drive continuous improvement across processes and service standards.

Key Responsibilities

Lead the daily functional management of the Command Centre to ensure compliance with policies, procedures and contractual KPIs.
Proactively engage, motivate, coach and develop a team of administrators and schedulers.
Act as the first point of escalation for queries and operational issues.
Support operators and schedulers with workload when required.
Monitor and manage workloads to ensure all tasks are completed within required timescales.
Deliver and support regular training, coaching, and development activities.
Conduct monthly 1:1s and quarterly PDRs, documenting actions, development needs, and training requirements.
Ensure efficient service delivery, accurate processes, and continuous identification of improvements.
Maintain training documentation and ensure all staff receive relevant training.
Support the management team with the rollout of new processes and operational changes.
Deputise for the Operations Manager and other Team Leaders when required.
Assist with recruitment activities within the Command Centre.
Build and maintain strong customer relationships, promoting confidence in our systems and processes.
Ensure high levels of customer and supplier satisfaction through logical, timely, and effective support.
Evaluate processes and suggest improvements to enhance efficiency and service quality.
Promote a safe working environment and support Zero Harm principles.
Ensure compliance with Sodexo policies, procedures, values, and ethical standards.

Essential:

3+ years in a Contact Centre or Service Centre environment.
Proven team leadership experience.
Strong communication, coaching, and organisational skills.
Ability to work in a fast‑paced, changing environment.
Advanced Excel and Word skills.
Customer‑focused with excellent attention to detail.
Experience improving processes and driving performance.

For further details regarding our Sodexo benefits please see attached.

Ready to be part of something greater? Apply today!

About The Company:

At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves. We recognise that we’re on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Quick apply

Refine Your Search

command centre team jobs in bowdon, chs

Command Centre Team Leader

Executive Assistant to the Chief Technology & Customer Services Officer

Watch Manager

Assistant Marketing Manager

Financial Crime Oversight Manager

Night Carer

Assistant Marketing Manager

Receptionist/Dental Nurse

Lead Content Creator

Union Brew Assistant Store Manager

Line Chef

Senior ePMO Analyst

Bid Manager

Senior Consultant, Platform Engineer, Solutions, Engineering, AI & Data

I want to receive the latest job alerts for command centre team in bowdon, chs

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected