Application analyst Work, Jobs in Boyce, Ess (with Salaries)

Complaints Analyst
National Westminster Bank PLC —Southend-on-Sea
- £28,475 - £40,200 a year
- Full-time
- Hybrid work
- Writing skills
- Analysis skills
- Communication skills
- Annual leave
11d
Primavera P6 Application Analyst
Leonardo UK Ltd —Basildon
- £50,000 - £70,000 a year
- Full-time
- Hybrid work
- Agile
- Flexible schedule
- Referral programme
Graduate Business Improvement Analyst
SS&C Technologies —Basildon
- Full-time
- Customer service
- Bachelor's degree
- Organisational skills
IT Support Technician (1st/2nd Line)
FAITHORN FARRELL TIMMS LLP —Orpington
- £27,000 - £30,000 a year
- Full-time
- Driving
- SharePoint
- IT
- Bereavement leave
- Sick pay
Quick apply
Reporting & BI Analyst
Simarco —Witham
- Full-time
- Data analysis skills
- Analysis skills
- Organisational skills
- Annual leave
Quick apply
Research Analyst
Greater London Authority —London
- £52,305 a year
- Full-time
- Hybrid work
- Research
- Presentation skills
- No degree
- Annual leave
4h
Pharmacy Receptionist and Data Analyst
Mid and South Essex NHS Foundation Trust —Basildon
- £25,760 a year
- Part-time
- Analysis skills
- Front desk
- Training & development
6d
Business Analyst
FM Conway —Sevenoaks
- Full-time
- Employee discount
Quick apply
Capacity Planning Analyst
London City Airport —London
- Up to £50,000 a year
- Full-time
- English
- Continuous improvement
- Free parking
- Annual leave
3d
Analyst, Enterprise Service Desk
ABACUS —Sittingbourne
- Full-time
- Travel
- In-person
- Communication skills
- Annual leave
- Employee discount
Quick apply
IT Support Engineer (1st to 2nd Line Progression)
3Gi Technology Ltd —Brentwood
- £28,000 - £32,000 a year
- Full-time
- In-person
- Communication skills
- Free parking
- Sick pay
Quick apply
13d
Test Analyst
Goaco —Dartford
- £41,000 - £45,000 a year
- Full-time
- Java
- Analysis skills
FP&A Analyst
Watchfinder —West Malling
- Full-time
- Bachelor's degree
- Accounting
TECHNICAL ANALYST - SERVICENOW
Laing O'Rourke —Dartford
- Continuous improvement
- Communication skills
ERP System Analyst
TE Connectivity —Braintree
- ERP systems
- Bachelor's degree
- Continuous improvement
- Health & wellbeing programme
- Employee stock purchase plan
Data & Business Insights Analyst
Dovetail Games Ltd —Chatham
- Full-time
- Hybrid work
- Presentation skills
- Organisational skills
- Communication skills
Quick apply
11d
ICT Technical Services Manager
Essex Police, Fire and Crime Commissioner Fire and Rescue Authority —Witham
- £56,968 - £61,550 a year
- Full-time
- Hybrid work
- Leadership
- Communication skills
Quick apply
7d
Data Business Analyst
Laing O'Rourke —Dartford
- SQL
- Agile
- AI
14d
Xplan Product Analyst
Quilter —London
- Full-time
- Continuous improvement
- Agile
- SDLC
12d
Data Analyst
Fortray Global Services Ltd —London
- £36,000 - £38,000 a year
- Monday to Friday
- Hybrid work
- Microsoft Powerpoint
- Communication skills
- Analytics

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Complaints Analyst

National Westminster Bank PLC -
Southend-on-Sea

Apply Now

Job details

Permanent | Full-time
£28,475 - £40,200 a year
11 days ago

Benefits

Annual leave

Qualifications

Writing skills
Complaint handling
Analysis skills
Customer interaction
Communication skills
Analytics

Full job description

Closing date for applications: 11/08/2026

Location Southend on Sea, United Kingdom

Salary £28,475 – £40,200

Job typePermanent | Contract typeFull Time

Mostly Remote

You’ll spend most of your time at home, working with your team digitally. You’ll come into an office or hub at least twice a month to collaborate with your colleagues.

Experienced

This is a general indication and doesn’t always reflect day-to-day responsibilities. Check the job description for full details.

#R-00282835

We’re building something better

This role is in NatWest Boxed

At NatWest Boxed, we’re a high performing team that’s always on the lookout for exceptional people. We encourage an inclusive and diverse working environment, where teamwork, input and collaboration is valued no matter your level.

Job description

This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.

Join us as a Complaints Analyst

If you’re motivated and with a keen eye for detail, this is an opportunity for you to take ownership of your complaints in all areas across NatWest Boxed
You’ll be liaising with customers to understand their complaint before conducting thorough investigations and responding within timescales
In return, you’ll gain a valuable insight into our business as you work across departments and handle a variety of NatWest Boxed's customers' complaints

What you'll do

As a Complaints Analyst, you’ll deliver fair outcomes for all of your customers and give careful consideration to cases with distress or financial loss. We’re looking for someone to treat customers with sensitivity and empathy during contact in order to defuse sometimes difficult situations.
You'll also analyse trends and identify opportunities to improve customer experience, growth and efficiency.

Your day-to-day duties will include:

Handling complaints in line with internal policies and requirements, making sure that fair outcomes are reached and properly documented
Acknowledging and responding to all complaints within our SLAs and prioritising your workload to meet deadlines
Delivering your work in line with our quality standards and within our agreed processes
Maintaining responsibility for the quality of your own work
Completing relevant training and staying aware of business updates relevant to your role

The skills you'll need

To succeed in this role, you’ll be comfortable working in a fast-paced environment, with previous complaint handling experience preferred. Your excellent communication skills and listening abilities will allow you to resolve complaints sensitively and build relationships with your customers.

You’ll also demonstrate:

Experience of working cases/tasks individually and as part of a team
Good analytical skills and the ability to understand the customer’s journey and circumstances
Strong attention to detail
Strong verbal and written skills

Your benefits breakdown

Here’s a quick look at what your pay package and annual leave could look like if you get accepted for the role. We have a wide range of benefits to support you in your working life and beyond.

Please note, the presented benefits packages are based on the minimum base salary.

Tap each segment for details.

Your pay package

Your leave allowance

28 days Annual leave You’ll also have the opportunity to purchase up to 5 additional days off.

3 days Volunteering Take time off to support the causes you’re passionate about.

3 days Training Take time to build the skills you need to grow your career.

Total rewards package

Apply Now

Refine Your Search

application analyst jobs in boyce, ess

Complaints Analyst

Primavera P6 Application Analyst

Graduate Business Improvement Analyst

IT Support Technician (1st/2nd Line)

Reporting & BI Analyst

Research Analyst

Pharmacy Receptionist and Data Analyst

Business Analyst

Capacity Planning Analyst

Analyst, Enterprise Service Desk

IT Support Engineer (1st to 2nd Line Progression)

Test Analyst

FP&A Analyst

TECHNICAL ANALYST - SERVICENOW

ERP System Analyst

Data & Business Insights Analyst

ICT Technical Services Manager

Data Business Analyst

Xplan Product Analyst

Data Analyst

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We’re building something better

This role is in NatWest Boxed

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Your leave allowance

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