No two days look exactly the same here, and that’s part of what makes it work.
As an Account Manager, you’ll play a key part in keeping things moving for our customers, suppliers and The Pros around you. You’ll take ownership, solve problems properly, and work with people across the business to make things simpler, faster and better.
You’ll be trusted to get stuck in, make decisions, and see things through.
You'll join our growing Infrastructure team, supporting some of the UK's largest construction projects including HS2, the Lower Thames Crossing and other nationally significant programmes. Working alongside our Key Account Managers, you'll take ownership of key projects within major customer accounts, building strong relationships with site teams and stakeholders, ensuring exceptional project delivery, and identifying opportunities to grow revenue across every project.
Manage a portfolio of live infrastructure projects across key customer accounts
Build strong relationships with site managers, project teams, buyers and operational stakeholders
Coordinate the supply of plant, equipment, consumables and services across live project environments
Work alongside the Key Account Manager to maximise revenue across each customer account
Identify opportunities to increase spend through additional products, services and project requirements
Conduct regular site visits to understand customer needs and maintain strong relationships
Work collaboratively with Operations, Supply Chain and Customer Service teams to ensure projects run smoothly
Monitor project performance, service levels and customer satisfaction
Resolve issues quickly, taking ownership through to completion
Provide project updates, forecasts and commercial insight to the wider Infrastructure team
We’re looking for someone who knows how to get things done and works well with others to make it happen.
You don’t need to tick every single box, but you’ll likely bring:
Experience within construction, infrastructure, hire, utilities, civil engineering or building materials
Strong relationship-building skills with the confidence to work with customers on live project sites
Commercial awareness with the ability to identify opportunities to grow revenue
A proactive, solutions-focused approach with excellent problem-solving skills
Strong organisational skills and the ability to manage multiple projects simultaneously
Excellent communication skills and the confidence to influence a wide range of stakeholders
Self-motivated with the ability to work independently whilst being part of a collaborative team
Full UK driving licence
Most importantly, you’ll bring the mindset of a Pro:
25 days holiday plus bank holidays
Your birthday off every year to spend how you want
Healthcare Cashback Plan with money back on things like dentists, opticians and sports massages
Flexible and hybrid working
Free onsite gym at head office
Training and development opportunities to keep growing your skills and career
️ Discounts and cashback through our perks platform
Flexible benefits including Cycle to Work and Holiday Buy
At HSS ProService, we’re here to take the friction out of hire.
We’ve built a smarter, faster way for businesses to get the tools, equipment and materials they need. We connect customers with trusted suppliers through one simple online marketplace.
But what really makes it work is our people. The Pros.
The ones who step in, solve problems, keep things moving and make life easier for customers and each other.
We use technology, teamwork and bold thinking to make things simpler, clearer and better every day.
The Pros here are Progress Makers, Professionals, Problem Solvers and Proud of the work they do. People who take ownership, back each other, speak honestly and keep things moving.
That means:
No big egos. No overcomplicated processes. Just good people doing good work together.
We’re not all the same, and that’s what makes us stronger.
Great ideas come from different people, different experiences and different ways of thinking.
Whether you’re starting out, changing careers or looking for your next move, if you’ve got the skills and the drive, we want to hear from you.
Not sure you tick every box? Apply anyway.
If you have questions about the role or recruitment process, email [email protected] and one of the team will help you out.
We’re on it. Together.
Always making it better.
