Customer service coordinator Work, Jobs in Brackley, Nth (with Salaries)

Community Engagement & Operations Coordinator – Heritage Day Tours
Heritage Day Tours Ltd —Aylesbury
- £15 an hour
- Part-time
- Presentation skills
- Travel
- In-person
- Flexitime
- Work from home
Quick apply
3d
Customer Care & Delivery Coordinator
Ty Nant Water —Northampton
- £35,000 a year
- Full-time
- In-person
- Free parking
- Employee assistance programme
Quick apply
4d
Client Service Coordinator
Crane Worldwide UK Limited —Wellesbourne
- Computer literacy
- Communication skills
14d
Ecommerce Coordinator (Customer Service, Orders & Platform Support)
Prodrive —Banbury
- In-person
- Employee discount
Field Services Coordinator
IMServ Europe Ltd —Milton Keynes
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Data analysis skills
- IT
- Free parking
- Annual leave
Quick apply
13d
Site Coordinator
Serco Group —Aylesbury
- £28,000 a year
- Full-time
- Hybrid work
- Travel
- Front desk
- Communication skills
- Annual leave
- Employee assistance programme
6d
Customer Service Desk Co-ordinator
Axis Automatic Entrance Systems —Northampton
- Full-time
Sales Administrator/Coordinator
Kinetic Software —Milton Keynes
- £29,000 a year
- Hybrid work
- Salesforce
- Administrative experience
- Organisational skills
- Employee assistance programme
- Employee discount
National Account Coordinator
The Menu Partners —Bicester
- £30,000 a year
- Full-time
- Customer service
- Organisational skills
- Communication skills
Quick apply
10d
Retail Marketing & Customer Care Coordinator
Trek Bicycle Corporation Ltd —Milton Keynes
- Part-time
- Hybrid work
- CRM software
- English
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Workshop Coordinator
Air IT —Milton Keynes
- Full-time
- Continuous improvement
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Guest Services Coordinator
Peverel Court Care —Stone
- £13.05 - £13.30 an hour
- Full-time
- Organisational skills
- Guest services
- Communication skills
- Referral programme
Quick apply
Swimming Coordinator
Leisure Solutions Community Trust —Milton Keynes
- £16,869.33 a year
- Part-time
- Customer service
- Team management
- Recruiting
- Employee assistance programme
Service Coordinator UK & Ireland
Pramac Generac UK Limited —Rugby
- Organisational skills
Quick apply
Supply Chain Coordinator
Airbox Fulfilment —Leighton Buzzard
- Full-time
- Microsoft Outlook
- Customer service
- Continuous improvement
Quick apply
Commercial Sales Coordinator
City Commercial —Crick
- Full-time
- Customer service
- Business development
- Travel
- Annual leave
- Employee assistance programme

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customer service coordinator jobs near brackley, nth

Community Engagement & Operations Coordinator – Heritage Day Tours

Heritage Day Tours Ltd
Aylesbury

Quick apply

Job details

Part-time | Zero hours contract | Freelance
£15 an hour
3 days ago

Benefits

Flexitime
Work from home
Free or subsidised travel

Qualifications

Sales persuasion
Driving Licence
Email software
Presentation skills

Full job description

£15 per hour + business mileage | Flexible Part-Time / Casual | Buckinghamshire

About Heritage Day Tours

Heritage Day Tours is a new premium day tour company based in Buckinghamshire, offering carefully organised days out to some of England’s most beautiful and historic destinations.

Our trips are particularly designed with older adults in mind, with a strong focus on comfort, companionship, excellent organisation and genuinely warm customer service.

As we grow across Buckinghamshire, we are looking for a confident, personable and highly organised Community Engagement & Operations Coordinator to help us build relationships with local retirement communities and introduce more people to Heritage Day Tours.

This is not a purely office based administrative role.

We are looking for someone who enjoys meeting people, building relationships and representing a growing local brand, while also being organised enough to manage enquiries, bookings, follow ups and basic administration.

The Role

A major part of your role will involve visiting retirement villages, retirement developments, care communities, social groups and other organisations across Buckinghamshire.

You may attend informal coffee mornings, resident meetings and community events where you will introduce Heritage Day Tours, explain our upcoming trips, answer questions and help interested customers make bookings.

You will become one of the main faces of Heritage Day Tours within the local community.

Your responsibilities may include:

Visiting retirement villages and older person communities across Buckinghamshire
Attending and hosting informal coffee mornings and introductory sessions
Presenting Heritage Day Tours and our upcoming trips to small groups
Building strong relationships with community managers, activity coordinators and residents
Following up enquiries and prospective customers
Helping convert interest into confirmed tour bookings
Assisting customers with the booking process
Taking payments using a company payment terminal where required
Responding to emails and telephone enquiries
Maintaining accurate records of contacts, visits, enquiries and bookings
Helping coordinate community visits and outreach schedules
Providing general administrative and operational support to the Directors
Feeding back customer comments and opportunities to help us improve and grow
Representing Heritage Day Tours professionally throughout Buckinghamshire

Who We're Looking For

This role would suit someone who is naturally warm, confident, proactive and extremely comfortable talking to people.

We are particularly interested in candidates who can walk into a room of people they have never met, introduce themselves confidently, start conversations and make people feel immediately comfortable.

The ideal candidate will be:

Warm, friendly and approachable
Confident speaking to individuals and small groups
Comfortable interacting with older adults
Persuasive and commercially aware without being pushy
Excellent at building relationships
Highly organised and dependable
Able to work independently without constant supervision
Comfortable using email, spreadsheets and basic administrative systems
Confident handling customer enquiries and bookings
Professional and well presented
Able to manage their own schedule effectively
Enthusiastic about helping a new local company grow

Experience in community engagement, care, retirement living, hospitality, tourism, sales, events, customer service, activities coordination or administration would be particularly advantageous.

Experience organising community events, coffee mornings, activities or excursions for older adults would be especially relevant.

A full UK driving licence and access to a vehicle are strongly preferred, as regular travel around Buckinghamshire will form an important part of the position.

Working With Heritage Day Tours

This will initially be a flexible, part-time position, with hours increasing according to business requirements and the success of our community outreach programme.

Some administrative work may be completed remotely, while a significant part of the role will involve travelling to communities across Buckinghamshire.

You will receive:

£15 per hour
Business mileage reimbursement for authorised work travel
Company phone/email access where required
Heritage Day Tours uniform for community visits
Full training on our tours, booking process and customer experience
Flexible working arrangements
Opportunity for increased hours as Heritage Day Tours grows
Genuine potential to develop into a more senior Community Engagement / Operations position as the business expands

How to Apply

Please submit your CV together with a short introduction answering the following:

Why do you think you would be particularly good at representing Heritage Day Tours within retirement communities and encouraging people to join our trips?

We would especially like to hear about any experience you have involving:

older adults, community engagement, sales, customer service, events, activities, excursions, administration or speaking to groups.

Shortlisted candidates will be invited to an formal interview with the Directors of Heritage Day Tours and may be asked to complete a short practical scenario demonstrating how they would introduce Heritage Day Tours to a group of prospective customers.

Pay: £15.00 per hour

Work location: Aylesbury/ Travelling throughout Buckinghamshire

Pay: £15.00 per hour

Benefits:

Flexitime
Free or subsidised travel
Work from home

Licence/Certification:

Driving Licence (required)

Work Location: In person

Quick apply

Refine Your Search

customer service coordinator jobs in brackley, nth

Community Engagement & Operations Coordinator – Heritage Day Tours

Customer Care & Delivery Coordinator

Client Service Coordinator

Ecommerce Coordinator (Customer Service, Orders & Platform Support)

Field Services Coordinator

Site Coordinator

Customer Service Desk Co-ordinator

Sales Administrator/Coordinator

National Account Coordinator

Retail Marketing & Customer Care Coordinator

Workshop Coordinator

Guest Services Coordinator

Swimming Coordinator

Service Coordinator UK & Ireland

Supply Chain Coordinator

Commercial Sales Coordinator

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