Helpdesk engineer Work, Jobs in Bracknell, Brk (with Salaries)

1st Line Engineer - Yateley
Arc —Yateley
- Azure
- Customer service
- Windows
IT Support Engineer
Air Charter Service —Surbiton
- £35,000 - £40,000 a year
- Full-time
- Communication skills
- Time management
Quick apply
13d
Junior Facilities Administrator (Admin)
LCS —Fleet
- Up to £25,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Free parking
- Life insurance
Quick apply
Heating Industry Technical Helpdesk Engineer
Navien Ltd —Guildford
- £32,000 - £40,000 a year
- Full-time
- Plumbing
- IT
- In-person
- Employee discount
- Bereavement leave
Quick apply
14d
IT Engineer
Class Technology Solutions Ltd —Maidenhead
- £32,000 - £35,000 a year
- Full-time
- Azure
- IT
- Annual leave
- Employee assistance programme
Quick apply
9d
2nd/3rd Line Support Engineer
Cloud IT Limited —Watford
- £32,000 - £34,000 a year
- Full-time
- Microsoft Office
- SharePoint
- In-person
Quick apply
13d
IT Service Desk Manager
APCOA PARKING (UK) LTD —Uxbridge
- £50,000 a year
- Hybrid work
- Analysis skills
- Computer networking
- IT
- Annual leave
- Employee discount
Quick apply
Broadcast Engineer - Support
Techex —Bracknell
- Full-time
- Azure
- AWS
- Computer networking
- Work from home
Quick apply
First Line IT Support Apprentice
QA Apprenticeships —Reading
- £16,000 a year
- Full-time
- Azure
- Windows
- Travel
- Free parking
IT Engineer
Elliott Company —Silchester
- Full-time
- Hybrid work
- Project management
- Bachelor's degree
- IT
2nd Line Support Analyst
FluidOne —Camberley
- Azure
- Windows
- Microsoft Office
- Employee assistance programme
Mechanical Maintenance Engineer
Emcor —Aldermaston
- £40,000 a year
- Overtime
Quick apply
Technical Account Manager
Delinea —Bracknell
- Full-time
- Azure
- Sales
- Windows
- Employee assistance programme
- Life insurance
First Line Technical Support Engineer (Shift Patterns)
Krome Technologies Ltd —Chertsey
- £24,000 - £30,000 a year
- Full-time
- English
- Microsoft Office
- Travel
- Free parking
- Annual leave
Quick apply
First Line Technical Support Engineer
Krome Technologies Ltd —Chertsey
- £24,000 - £30,000 a year
- Weekend availability
- Azure
- English
- Microsoft Office
- Free parking
- Annual leave
Quick apply
Maintenance Operative
Atlas Workplace Services —Farnborough
- Up to £33,750 a year
- Customer service
- Maintenance
- Organisational skills
Quick apply
Data Centre Engineer - Acton
ONNEC Group —Acton
- £30,000 - £42,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Computer networking
Quick apply
6d
Service Support Centre - Resource Planner
Philips —Farnborough
- Weekend availability
- Hybrid work
- Microsoft Office
- Organisational skills
- IT
- Work from home
Fire Extinguisher Engineer - F&S
Emcor —Cookham
- £31,000 a year
- Overtime
- Driving
- Time management
- Employee assistance programme
- Referral programme
Quick apply
IT Support Engineer - 2nd/3rd Line position - Newbury or Manchester Office
Netteam tX —Newbury
- Azure
- Customer service
- Microsoft Office

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1st Line Engineer - Yateley

Arc -
Yateley

Apply Now

Job details

Qualifications

Azure
Operating systems
Customer service
Windows
Microsoft Office
DHCP
DNS
SharePoint

Full job description

About Arc:
Arc is a leading IT Managed Services Provider (MSP) based in the UK, delivering innovative and reliable IT solutions to businesses across various industries. With a strong reputation for excellence, we offer a range of services, including IT support, hybrid cloud solutions, cybersecurity, infrastructure management, PowerApps and AI. Our team is dedicated to delivering outstanding customer service and technical expertise to help businesses succeed.

Role Overview:

As a 1st Line Helpdesk Engineer at Arc, you will be the first point of contact for all IT-related queries and issues, playing a crucial role in ensuring the smooth and efficient operation of our internal systems and supporting our users. You'll be providing essential technical assistance and problem-solving with a strong focus on customer satisfaction.

Key Responsibilities and Duties:

Deliver remote 1st line IT support to our contracted clients via phone and email.

Assist in maintaining and updating our IT documentation database.

Diagnose issues and guide users through resolution steps or escalate to the appropriate team when required.

Support and assist the customer services team when necessary on logging tickets

Required Skills & Attributes:

Strong problem-solving skills.

Familiarity with Windows desktop and server operating systems

Basic understanding of Networking (IP addressing, DHCP, DNS).

Experience with Office 365, Azure, SharePoint, OneDrive.

Knowledge of Anti-virus software (e.g., Sophos).

Familiarity with mail filtering solutions (e.g., Mimecast).

Ability to stay flexible, adaptable, and calm under pressure.

Eagerness to learn and develop new skills.

Dependable, trustworthy, and honest.

Well-presented with strong interpersonal skills, and a team player.

Customer-focused with a friendly and professional demeanor.

What We Offer:

A dynamic and supportive working environment.
Opportunities for career progression within the company.
Ongoing training and professional development.
Competitive salary

Key Points:

Diversity & Inclusion: We celebrate diverse backgrounds and perspectives; they make us stronger. If you’re excited about this role, apply even if your experience doesn’t align perfectly. If not this one, you could be just the right fit for other roles we are recruiting for. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

UK Right to Work: All applicants must have the right to live and work in the UK. We cannot offer sponsorship at this time.

Accessibility: We are committed to providing reasonable adjustments for any candidates with disabilities. If you require adjustments, please outline these requirements in your application.

Apply Now

Refine Your Search

helpdesk engineer jobs in bracknell, brk

1st Line Engineer - Yateley

IT Support Engineer

Junior Facilities Administrator (Admin)

Heating Industry Technical Helpdesk Engineer

IT Engineer

2nd/3rd Line Support Engineer

IT Service Desk Manager

Broadcast Engineer - Support

First Line IT Support Apprentice

IT Engineer

2nd Line Support Analyst

Mechanical Maintenance Engineer

Technical Account Manager

First Line Technical Support Engineer (Shift Patterns)

First Line Technical Support Engineer

Maintenance Operative

Data Centre Engineer - Acton

Service Support Centre - Resource Planner

Fire Extinguisher Engineer - F&S

IT Support Engineer - 2nd/3rd Line position - Newbury or Manchester Office

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